Product Utelys
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Utelys

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By Utelys
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Overview

Launch year

2018

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Compatible integrations

0

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Last Updated

3 Jun 2025

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Description

Utelys is a digital concierge platform that enhances the guest experience by providing personalized recommendations, convenient booking services, and seamless communication with hotel staff. This innovative product is designed for hotels and hospitality businesses looking to elevate their level of service and differentiate themselves in a competitive market.

One of the unique selling points of Utelys is its ability to tailor recommendations and services based on each guest's preferences and behavior, creating a truly customized experience. Another key feature is its user-friendly interface, which allows guests to easily access all the information and services they need during their stay.

Utelys is ideal for a wide range of businesses in the hospitality industry, including independent hotels, boutique hotels, luxury resorts, and chains looking to offer a more personalized and efficient guest experience. It is also suitable for travel management companies looking to provide added value to their clients.

Implementing Utelys does not require any complex integrations, as the platform is designed to seamlessly integrate with existing hotel systems and technologies. This makes it easy for businesses to adopt and start using Utelys to enhance their guest services right away.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Integrations

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Technical specifications

Specifications
Configurations

The onboarding process for Utelys is streamlined and efficient. After initial setup, our team assists with the seamless integration of our technology into your existing systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) tools. We provide comprehensive training for your staff, ensuring they are fully equipped to utilize our mobile apps, self-service kiosks, and cloud-based management systems. Our team is available for ongoing support, ensuring a smooth and successful implementation.

Scalability

Utelys is highly scalable, designed to grow with your business. Whether you are an independent hotel, a large hotel chain, or a travel management company, our platform can seamlessly expand to accommodate additional locations or properties. The cloud-based infrastructure allows for flexible integration with existing systems, ensuring smooth scalability without disruption. As your business needs evolve, Utelys adapts easily, offering robust features that continue to enhance guest experiences and streamline operations.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

Buyers

FAQs