News
Product launches, partnerships and announcements from hospitality tech vendors.
Vendor NewsHow The Hotel Brussels turned one Kassandra AI insight into 1,600 extra room nightsThe Hotel Brussels used Kassandra AI to take a fresh look at its corporate business ahead of the 2027 budget, building 1,600 additional room nights and more tha…10 Nov 2026
Vendor NewsHotel Ratings Are Rising, but Guests Are Becoming Less Positive: Shiji Q3 2026 BenchmarkAnalysis of 11.9 million reviews shows Global Review Index up to 87.0% while positive mentions fell, hotels replied faster, and review channels shifted.5 Nov 2026
Vendor Newshotellab Wins Two Golds at the Greek Hospitality Awards 2026The revenue management provider took Gold for both Best Greek Hotel A.I. Systems Supplier and Best Greek Hotel Technology Supplier, a year after winning Silver.5 Nov 2026
Vendor NewsIDeaS to Convene Third Resorts Revenue CouncilResort commercial leaders will meet on 10 February 2027 in Sharm El Sheikh to shape IDeaS innovation priorities beyond room revenue.5 Nov 2026
Vendor NewsFairmont Ambassador Seoul Strengthens Revenue Performance with Data-Driven PricingThe Accor luxury hotel in Seoul moved from manual pricing to IDeaS G3 RMS and reports higher suite revenue contribution with less weekly pricing work.4 Nov 2026
Vendor NewsHow Cambridge Suites Hotel Simplified Daily Operations with Stayntouch PMSThe downtown Halifax hotel replaced an aging on-premise PMS whose hardware failures took the whole system down, and reports cleaner day-to-day workflows.4 Nov 2026
Vendor NewsHow Hotel Maverick Cut Housekeeping Assignment Time by More Than Half with Stayntouch PMSThe 60-room teaching hotel owned by Colorado Mesa University cut daily housekeeping board prep from 30–40 minutes to 15 minutes or less.4 Nov 2026
Vendor NewsNovotel RJ Praia de Botafogo Strengthens Revenue Strategy with IDeaS G3 RMSThe Rio de Janeiro Novotel replaced spreadsheet pricing with G3 RMS and reports 19.9% RevPAR growth from FY2024 to FY2025.4 Nov 2026
Vendor NewsProtect Group: Why Booking Platforms Should Compete on Ancillaries, Not FeesProtect Group argues booking and ticketing platforms can escape fee-led competition by offering well-chosen ancillaries that earn shared revenue and add no oper…4 Nov 2026