These Terms and Conditions (“T&Cs”) of EXPLORETECH FZCO, a company incorporated in Dubai, United Arab Emirates, under trade license No. DMCC-867628 (hereinafter referred to as “ExploreTECH”, “we” or “us”), describe when and the conditions under which you as a user (“you” or “User”) are allowed to access or use the Voice of the Expert feature (the “VOE”) on ExploreTECH’s website www.Exploretech.com (hereinafter referred to as the “Platform”) to book some advisory services from experts featured on the Platform (the “Service”). These T&Cs contain disclaimers and other provisions that limit our liability to you. Please read these T&Cs carefully before visiting and booking the advisor services on our Platform.
The Services offered herein comprise a feature on an online marketplace platform designed to facilitate the connection between Users and consultants (the “Consultant”). This VOE feature enables Users to identify and engage with suitable Consultants, discuss long-term goals and strategies for achievement, request information and proposals, and appoint Consultants for advisory services. ExploreTECH functions solely as an intermediary and facilitator, providing the Platform for introduction between Users and Consultants and a forum for transaction facilitation between parties. ExploreTECH is not a party to any consulting arrangements between Users and Consultants. By utilizing the VOE feature, Users expressly acknowledge and agree that ExploreTECH’s role is limited to that of a facilitator and does not extend to the provision of direct consultancy services.
The following are the terms that govern the use of the VOE feature on the Platform. By using the VOE, you expressly agree to be bound by these T&Cs and the separate Terms of Use (the “Terms of Use”) and Privacy Policy (“Policy”) posted on the Platform and to follow these T&Cs and all applicable laws and regulations governing the use of the Platform. If you do not agree to these T&Cs, you should not access or use the Platform.
ExploreTECH reserves the right to change and modify these T&Cs or any other ExploreTECH policies and terms and conditions related to the use of the VOE and/or the Platform without the consent of the User or otherwise, at any time and at its sole discretion by posting revisions on the Platform. Your continued use of the VOE and the Platform will constitute acceptance of such changes or modifications.
If you violate these T&Cs, ExploreTECH may terminate your use of the VOE and/or the Platform, bar you from future use of the VOE and/or the Platform, and/or take appropriate legal action against you.
The Voice of the Expert feature showcases a curated selection of Consultants with diverse expertise across various industries and disciplines. Each Consultant's profile on the VOE feature includes a detailed description of their expertise, qualifications, and areas of specialization. Users are encouraged to review these profiles carefully to select a Consultant whose expertise aligns with their specific needs.
The User acknowledges and agrees that the Consultants contributing to the VOE feature are independent contractors and not employees of ExploreTECH. The Consultants’ opinions are their own and do not necessarily reflect the views of ExploreTECH.
The User expressly recognizes that the opinions, advice, and information provided by the Consultants through the VOE feature are their own and do not necessarily represent, reflect, or align with the official views, policies, or positions of ExploreTECH.
The User acknowledges and agrees that ExploreTECH does not warrant, guarantee, or endorse the accuracy, completeness, reliability, or usefulness of any Consultant's contribution provided through the VOE feature. ExploreTECH explicitly disclaims any and all liability, whether direct, indirect, incidental, special, consequential, or punitive, arising from the use of or reliance upon such contributions.
The User is advised to exercise independent judgment and, where appropriate, seek additional qualified professional advice before making any decisions based on the information obtained through the VOE feature. The User agrees to use the VOE feature at their own risk and acknowledges that ExploreTECH shall not be held responsible for any consequences resulting from their use of or reliance upon the Consultants' contributions.
The User understands that Consultants, as independent contractors, may offer their services to other users, clients, or businesses simultaneously and are not exclusively bound to ExploreTECH.
Users may book the services of a Consultant listed on the VOE feature based on the Consultant's expertise as described in their profile. The booking process shall be facilitated through the Platform's designated interface. The primary structure for Consultant services shall be on an hourly basis, with rates clearly displayed on the Platform or during the booking process. Prior to commencing billable services, Users are entitled to a complimentary fifteen (15) minute explanatory call with their selected Consultant. This call serves to:
Upon successful booking, Users will receive a confirmation notification detailing the Consultant's information, the scheduled time for the complimentary call, and any additional relevant information.
Rescheduling may arise and will be communicated directly by the booked Consultant.
Users agree to remit payment for the Consultant's services as per the rates and terms specified on the Platform. Payment processing shall be conducted through the Platform's secure payment gateway.
All rates for services provided through the VOE feature will be specified on the Platform (the “VOE Fees”). These rates shall be clearly displayed and regularly updated on the Platform. ExploreTECH reserves the right, at its sole discretion, to modify, alter, or update any rates or VOE Fees specified on the Platform at any time. Such changes may be implemented immediately and shall be effective upon posting on the Platform.
Users are strongly advised to review and confirm the current applicable rates as specified on the Platform prior to:
ExploreTECH does not guarantee that any rates or VOE fees specified on the Platform will remain constant for any specific period. Users acknowledge that rates may fluctuate based on market conditions, service availability, or other factors determined by ExploreTECH.
ExploreTECH expressly disclaims any liability for losses, damages, or inconveniences incurred by Users as a result of:
While ExploreTECH is not obligated to provide prior notice of rate changes, it may, at its discretion, notify Users of significant pricing updates through the Platform, email communications, or other means deemed appropriate.
All rates and prices specified on the Platform are in the designated currency and may or may not include applicable taxes, fees, or charges. Users are responsible for any additional costs not explicitly included in the displayed rates.
Users agree to pay all fees and charges associated with their use of the VOE feature at the rates specified on the Platform when the charges were incurred. ExploreTECH reserves the right to correct any billing errors or mistakes even if it has already requested or received payment.
User may not use, encourage, promote, facilitate, instruct, induce, or otherwise influence or cause others: (1) to use the VOE feature for any activities that violate any law, statute, ordinance, or regulation; for any other illegal or fraudulent purpose or any purpose that is harmful to others, or (2) to transmit, store, display, distribute or otherwise make available content that is illegal, fraudulent or harmful to others; (3) use the VOE feature in any way or take any action that causes, or may cause, damage to the Platform or impairment of the performance, availability or accessibility of the Platform; (4) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the VOE feature or the Platform without our express written consent.
By submitting content (questions, comments, etc.) to the VOE feature, Users grant ExploreTECH a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content on the Platform. Users retain ownership of their submitted content but are responsible for ensuring they have the right to grant the aforementioned license. The User acknowledges and agrees that ExploreTECH reserves the right, at its discretion, to remove any content published or shared through the VOE feature.
ExploreTECH reserves the right to moderate, edit, or remove any content submitted to the VOE feature without the User and/or Consultant’s prior consent. This includes, but is not limited to, content that is deemed inappropriate, offensive, or violates these T&Cs or any other ExploreTECH’s terms and policies.
You must be 18 years old to access the VOE feature and book the Consultant’s services. You are required to register on the Platform or to establish an account (“Account”) with us in order to access the services provided by the Consultant. In the event you create an Account, you agree to keep your Account password confidential and will be responsible for all use of your Account information and password. We will never ask you for your password; do not share your password with anyone. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We reserve the right, in our sole discretion, to (a) suspend your Account, (b) cancel your Account, and/or (c) edit your account details at any time without notice or explanation. You may cancel your Account with us on our Platform at any time.
Unless specified otherwise, any messages, notices, or other communications to Users permitted or required under these T&Cs will be provided electronically and given by ExploreTECH via email or Platform notification. Users not wishing to be contacted via messaging services outside of email and Platform can choose to opt-out as desired in their settings and preferences.
Customer Account/Registration. To use the VOE feature, you have to log in to the Platform and create an account with your username and password (the “Account”). To create an Account you will be asked to provide information that personally identifies you (“Personal Information”).
Information on Your Profile. Some of the Personal Information you provide will be used to create a profile (your “Profile”). See the Privacy Policy for additional details about how we use this information.
Information Accuracy. You represent and warrant that all Personal Information you provide in connection with your registration, your Account, and your use of the VOE feature are current, complete, and accurate, and you agree that you will update that information as necessary to maintain its completeness and accuracy.
Account Security. We shall not be liable for any loss that you incur because someone else uses your Account, either with or without your knowledge.
To ensure a seamless and efficient experience for all Users and Consultants utilizing the VOE feature on the Platform, the following policy applies to all bookings:
No Cancellation Policy: Once a booking for a Consultant’s session has been confirmed through the VOE feature, cancellation of the appointment by the User is strictly not permitted but re-scheduling is. Users acknowledge and accept that all bookings are final and non-cancellable, and no refunds will be issued for any reason related to cancellation requests.
Rescheduling Policy: While cancellations are not permitted, Users may request to reschedule a confirmed booking. All rescheduling arrangements, including the selection of a new date and time, must be mutually agreed upon directly between the User and the Consultant. ExploreTECH does not facilitate & all rescheduling is subject to the availability of the Consultant who will ensure that available time slots are communicated promptly.
ExploreTECH reserves the right to modify these cancellation and rescheduling policies at any time. Changes will be effective immediately upon posting on the Platform. Users are encouraged to review the cancellation policy periodically to be informed of any changes.
This policy is designed to foster a fair and efficient booking experience for both Users and Consultants on our Platform.
User acknowledges that:
Users knowingly, freely, and voluntarily assume all risks, known and unknown, foreseeable and unforeseeable, when using the VOE feature. User voluntarily agrees to release, waive, discharge, hold harmless, defend, and indemnify ExploreTECH and its stockholders, officers, directors, employees, agents, affiliates, consultants, representatives, successors, and assigns (collectively, the “ExploreTECH Parties”) from any and all claims, actions, or losses including but not limited to financial damages, property damage, emotional distress, loss of privacy, or other damages or harm, whether to User or to third parties, that may result from User’s use of the VOE feature or the services provided by the Consultant.
ExploreTECH does not endorse or make any representation or warranty whatsoever (whether express, implied, or statutory) and shall not be responsible or liable under any circumstances whatsoever, in respect of any Consultant selected and made available through the VOE feature or any information, data, instructions, functionalities, features, services, products or other content offered or provided in or through the Consultant.
By registering for the services provided by the Consultant and providing your Personal Information, you expressly consent to receive electronic mail, social media, and other methods of communication from the Consultant and ExploreTECH, including communications and notifications. These communications will be about the Consultant’s services and other matters.
ExploreTECH, through its VOE feature, provides Users with access to a curated network of carefully selected Consultants across various technology categories to support Users in their search and selection process for technology solutions. In the event of a transaction between the Consultant and the User (for up to 4 hours of engagement with the Consultant), the User understands and agrees that ExploreTECH shall collect the payments or process payments between the User and Consultant. Payments are made by the User to the Consultant through the Platform.
The User hereby agrees not to circumvent, avoid, bypass, or obviate, directly or indirectly, ExploreTECH and the Platform by engaging, entering into any transaction or agreement with the Consultant, or booking the services of a Consultant off the Platform, for any services provided through the VOE feature up to a maximum of four (4) hours of engagement per Consultant.
Following the completion of the maximum four (4) hours of VOE services with a Consultant, Users are permitted to engage directly with the Consultant for longer-term or additional engagements outside the Platform, subject to any separate agreement between the User and the Consultant.
To the maximum extent permitted by applicable law, ExploreTECH expressly disclaims any and all warranties, express or implied, regarding the VOE feature and the services provided by the Consultant, arising by operation of law or otherwise, including without limitation any and all implied warranties of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, in addition to any warranties arising from a course of dealing, usage, or trade practice. ExploreTECH does not warrant that the VOE feature and/or the services will meet the User’s requirements or that the operation of the VOE feature and/or services will be uninterrupted or error-free. ExploreTECH disclaims all implied liability for damages arising out of the furnishing of the VOE feature pursuant to these T&Cs, including, without limitation, mistakes, omissions, interruptions, delays, tortious conduct, errors, representations, or other defects arising out of the failure to the furnish of the VOE feature, whether caused by acts of commission or omission, or any other damage occurring. ExploreTECH shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for lost profits or lost revenues), whether caused by the acts or omissions of ExploreTECH, ExploreTECH’s Parties or their agents or representatives.
ExploreTECH is not responsible regarding the accuracy of information provided by the Consultant related to their services.
In no event shall ExploreTECH or ExploreTECH’s Parties be liable to User for any claims arising from commercial and/or contractual terms, transactions, and agreements made between User and Consultant, including without limitation for special, incidental, or consequential damages, lost profits, lost data or confidential or other information, loss of privacy, costs of procurement of substitute goods or services, failure to meet any duty including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the foreseeability of those damages or of any advice or notice given to ExploreTECH or ExploreTECH’s Parties arising out of or in connection with any actions or obligations of User or Consultant, any commercial and/or contractual terms, transactions and agreements made between User and Consultant. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. User agrees that this limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of the bargain between ExploreTECH and User.
Without limiting any indemnification provision of these T&Cs, User (the “Indemnitor”) agrees to defend, indemnify, and hold harmless ExploreTECH and ExploreTECH Parties (collectively, the “Indemnitees”) from and against any and all claims including but not limited to legal costs and fees, and providing sole and exclusive control of the defense of any action to ExploreTECH, including the choice of legal counsel and all related settlement negotiations, arising out of or relating to: (i) the relationship between User and ExploreTECH and/or the relationship between User and the Consultant, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; (ii) User’s breach of these T&Cs, including without limitation any representation or warranty contained in these T&Cs; (iii) User’s access to or use of the VOE feature and the Consultant’s services; (iv) User’s violation or alleged violation of any foreign or domestic, international, federal, state, or local law or regulation; or (v) User’s violation or alleged violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights.
The Indemnitees have the right, but not the obligation, to participate through counsel of ExploreTECH’s choice in any defense by User of any claim as to which User is required to defend, indemnify, or hold harmless any of the Indemnitee. Users may not settle any claim without ExploreTECH’s prior written consent.
ExploreTECH is not and shall not, directly or indirectly, be a party to any relationship between User and Consultant. ExploreTECH disclaims all liability for the same. ExploreTECH shall only be the intermediary between the User and the Consultant. In the event of any dispute between the User and the Consultant, User agrees to take action directly against the Consultant. ExploreTECH agrees to provide the User with such relevant information with respect to the Consultant, which ExploreTECH has in its possession upon request of the User.
ExploreTECH reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that ExploreTECH shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
You agree ExploreTECH, in its sole discretion, may terminate your account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, if ExploreTECH believes that you have violated or acted inconsistently with the letter or spirit of these T&Cs. ExploreTECH may also in its sole discretion at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these T&Cs may be effected without prior notice and acknowledge and agree that ExploreTECH may immediately deactivate or delete your account and all related information and files in your account and/ or bar any further access to such files or the Service. Further, you agree that ExploreTECH shall not be liable to you or any third-party for any termination of your access to the Services.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. Additionally, you agree not to engage in any type of data scraping, copying, including mass copying, or spidering with regard to this site.
User represents and warrants that User’s use of the VOE feature and the Consultant’s services will be in accordance with these T&Cs and any other ExploreTECH policies and terms and with any applicable laws or regulations.
In the event any provision of these T&Cs is deemed to be void, invalid, or unenforceable, that provision shall be severed from the remainder of these T&Cs not to cause the invalidity or unenforceability of the remainder provisions of these T&Cs. All remaining provisions of these T&Cs shall then continue in full force and effect. If any provision shall be deemed invalid due to its scope or breadth, such provision shall be deemed valid to the extent of the scope and breadth permitted by law.
This Agreement is governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC). Any disputes arising from this Agreement shall be finally settled by the DIFC Courts and, where applicable, the Small Claims Tribunal.
If you become aware of any violation of these T&Cs, you must immediately report it to Customer Service at Support@exploretech.io. You agree to assist us with any investigation we undertake and to take any remedial steps we require in order to correct a violation of these T&Cs.