What you need to know about website chatbots

Website chatbots for hotels are AI-driven virtual assistants that enhance guest engagement by providing instant responses to inquiries, assisting with bookings, and offering personalized recommendations. These chatbots operate directly on a hotel’s website, ensuring seamless interaction without requiring guests to switch platforms.

Who is it for?

• Front desk, reservations, and customer support teams
• Independent hotels, hotel chains, resorts, and serviced apartments seeking to improve direct bookings and guest communication

Integrations
Website chatbots integrate with PMS, booking engines, CRM, and payment gateways to facilitate real-time availability, secure transactions, and personalized guest interactions.