Product Hotel EPoS
UnverifiedAI Powered
Hospitality EPoS
Tomasz JanczakHead of Marketing- Accommodation- DACH/MEA/NE
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UnverifiedOverview
Description
The Access Group Hospitality EPoS is a powerful, connected, and trusted solution designed to elevate efficiency, profitability, and guest experiences across diverse hospitality venues. Its core function is to streamline operations for everything from independent restaurants and pubs to large multi-site hotels and leisure attractions. Key unique selling points include guaranteed zero downtime and seamless integration with over 55 popular apps, ensuring a highly flexible, customizable, and scalable system. This EPoS improves service speed, accuracy, and communication between front-of-house and back-office, driving business growth and delivering exceptional service to your customers.
Details
Infrastructure detailsStand-alone, Multi-Property, Cloud
Support languagesEN
CategoryRestaurant technology
SubcategoryRestaurant Management Software & POS
Integrations
Integrating with Access EPOS starts with a customer-sponsored request through your Access account manager. We'll arrange a discovery call with our EPOS Product Team, your team, and the customer to understand your product, define integration expectations, and agree on the technical approach. Before accessing our test environment, you'll need to sign an NDA (shared via DocuSign), and if a partnership agreement is needed, we'll facilitate commercial discussions.
Once documentation is in place, we'll provide API documentation, test cases, and integration guides, followed by an initial technical call to review everything and answer questions. Throughout development, our team is available via email for ongoing technical support, and we'll provide test environment credentials for building and testing your integration. When ready, we'll conduct a sign-off meeting to validate all test cases, review payloads, and ensure error handling meets our standards. After successful sign-off, we'll hand over to our Professional Services team who will guide the customer onboarding process. For live integration support post-launch, our dedicated team is available 9am-9pm UK time to assist with any queries or issues.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Hospitality management companies, Restaurants, cafes and retail, Resort properties
Screenshots, videos and other resources
Product features
Dashboards, Analytics and Reporting
Alerts and Notifications
AI Powered
Corporate Reporting
Custom Alerts
Custom Dashboards
Custom Reports
Customizable Notifications And Alerts
Daily Reporting
Dashboarding And Data Visualization
Food & Beverage Reporting, Analysis & Forecasting
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Promotion Impact Report
Real Time Alerts
Reporting And Analytics
AI Powered
Sales Analytics
Sales Reporting
Scheduled Reports
Performance Reporting
Roll-up and drill-down views
Corporate-level visibility with exportable reports for analysis
Payment Methods
Credit Card Payments
Mail Order Telephone Order (MOTO) Payments
PCI-DDS Compliant Payments
Pre-Authorizations
At Table Payments
Add Gratuities/Tips
Check Retrieval From POS Using a Payment Device
Discount Codes (Promocodes)
Pays and Close Checks From Payment Device
PMS Posting
Refunds And Voids
Retrieve Balance for Pre-Paid, Debit, Gift , or Stored-Value cards
Split Checks
Wireless Pin Entry Device With Integrated Printer
Standard Tablet Software Compatibility
Compatible with Windows & Bluetooth printers
Customizable Branded Interface
Counter Payments
Discount Codes (Promocodes)
Incremental Authorizations
PMS Posting
Pre-Authorize A Guest Card For A Certain Amount (Bar Tabs)
Refunds And Voids
Retrieve Balance for Pre-Paid, Debit, Gift , or Stored-Value cards
Supports High-Transaction Volumes
Supports Offline Transactions
Customizable Branded Interface
Add Gratuities/Tips
Management and Optimization Operations POS
Access Controls/Permissions
AI Powered
Billing Operations
Delivery Management
Gift Card Management
Inventory and Stock Management
Inventory Management
Inventory Tracking
Kitchen Display System
Menu Management and Item Modifiers
Order Management
Receipt Management
Reporting And Analytics
Restaurant Chain Management
Table Reservation Management
Tips Management
Table management
Loyalty Program Management
Menu Costing & Analysis
Kitchen Display System Integrations
Online Payments
Accepts Apple Pay
Accepts Google Pay
Credit Card Payments
PCI-DDS Compliant Payments
Reception Payments
Restaurant Analytics And Reporting
Employee Reporting and Management
Menu Performance Reporting
Mobile Analytics
Report Exporting
Sales Reporting
AI Powered
Server Level Reporting
Server Recommendations
Live access to unbilled tables in real-time
Live stock movement
Food cost calculations
Custom Dashboards
Drill-down into data
Food And Beverage Reporting
Revenue Index
Revenue Per Available Seat
Revenue Per Operating Hour
AI Powered
Revenue Per Available Seat Hour
Food Sales Ratio
AI Powered
Beverage Sales Ratio
AI Powered
Beverage Sales Index
Miscellaneous Sales Index
Support Level
Office Hours Online Support
24/7 Online Support
Chat
AI Powered
E-Training / Online Training
Dedicated onboarding specialist
Webinars and courses
In-product help and walk throughs
Integrations
Filter:
Clear filter
AI Powered
In Person payments
Vendor verifiedAI Powered
Hotel Voucher Platform - GuestVoucher
Vendor verifiedProperty Management System PMS
UnverifiedStaff Scheduling
UnverifiedPurchase to Pay
UnverifiedTechnical specifications
Specifications
Access EPOS is designed to work with standard Windows computers. The EPOS software requires a supported Windows OS, while the EPOS Manager system is web-based and can be accessed from any device with an internet browser. This makes it easy to manage your business from anywhere, whether you're in the venue or working remotely.
Order Genie is Access EPOS's mobile ordering solution that runs on dedicated handheld devices. Each device connects to your Access EPOS system through secure APIs. The devices integrate seamlessly with your existing menu setup and can be managed centrally through the Order Genie admin portal, allowing staff to take orders and payments tableside and send them directly to your kitchen without returning to a fixed till point.
The system uses Microsoft SQL Server for data storage and is using modern cloud-based hosting. Access EPOS updates regularly through a managed release schedule, with new versions deployed automatically from the central platform. This ensures all locations stay current with the latest features and security improvements without requiring manual intervention at each site.
Configurations
The onboarding process for Access Hospitality EPoS is structured for seamless integration. It begins with a thorough assessment of your business needs and a detailed migration plan. Our experts then configure and customize the system to your specific workflows, including menu setup and payment integration. Comprehensive staff training ensures proficiency, followed by a coordinated transition to minimize disruption. We provide ongoing support, ensuring your team maximizes the system's efficiency and profitability.
Scalability
Access Hospitality EPoS is engineered for robust scalability, perfectly suited for independent venues to large multi-site hospitality groups. Our cloud-based solution provides centralized control for menus, inventory, and reporting across all locations, efficiently handling increasing transaction volumes. Designed to grow with your business, it seamlessly accommodates new sites and expanded operations, ensuring consistent performance and real-time insights no matter your scale.
Fee structure
Monthly Flat Fee
Buyers
FAQs
FAQs