Product Smily
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Smily

By Smily
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The #1 European Property Management Software for all Short-Term Rental Managers & Concierges

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Overview

Launch year

2010

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Compatible integrations

12

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Description

Smily™ is an all-in-one vacation rental management software designed to help property managers and hosts efficiently manage their properties while maximizing revenue. The platform offers a suite of powerful tools that automate daily tasks, enhance guest communication, and streamline operations.


Key Features:


1️⃣ Channel Manager

• Seamlessly syncs listings across major booking platforms like Airbnb, Booking.com, and Vrbo.

• Prevents double bookings with real-time calendar synchronization.

• Optimizes pricing with dynamic rate management.


2️⃣ Direct Booking Website

• Custom-built, SEO-friendly website to drive commission-free bookings.

• Secure payment processing and automated invoicing.

• Mobile-friendly design to enhance guest experience.


3️⃣ Unified Inbox & CRM

• Centralizes messages from all platforms into a single interface.

• Automates guest responses and follow-ups.

• Manages guest details, booking history, and preferences.


4️⃣ Automated Operations

• Task management tools for housekeeping and maintenance.

• Smart notifications and reminders for teams.

• Payment automation and invoicing for simplified financial management.


5️⃣ Analytics & Reporting

• Real-time insights into occupancy rates, revenue, and performance.

• Customizable reports to track business growth.


Smily™ is built for short-term rental professionals who want to simplify operations, increase direct bookings, and improve the guest experience—all while saving time and effort.

Details

Infrastructure detailsCloud, Open API
Support languagesEN
CategoryShort term/vacation rental solutions
SubcategoryShort Stay/Vacation Rental Property Management System
Integrations
IndustryHospitality
This solution is suitable for:Serviced apartments and extended-stay properties, Vacation rental and short stay rental management companies

Screenshots, videos and other resources

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    Product features

    API connectivity and integrations

    Integrates to third party channel management
    Integrated Payment Terminal And Card Reader
    Integrates with booking engine
    Open API support
    Integrates with central reservation system
    Integration to revenue management system
    Integration to revenue rules engine

    Back Office Management and Administration

    Case Management/Ticketing System
    Centralized User And Role Management
    CRM Module
    Housekeeping Mobile App
    Housekeeping Module
    Sales And Marketing module
    Supports Data Import via Excel, CSV
    Task Management
    Task Manager (Assign by Individual, Department or Custom Group)
    Unlimited Users
    Import existing PMS guest data to new PMS upon installation

    Customer Data Management

    Custom Loyalty Program Module
    Emailing Automation (Pre and Post-Stay)
    GDPR Compliant
    Guest CRM
    Guest Profiles

    Reservations and front desk operations

    Centralized Messaging
    Check-In Upselling
    Discount Codes (Promocodes)
    Integrated Payment Gateway

    Room And Rates Management

    Add manual rates
    Create promotional codes
    Set rates based on dates and day of week

    PMS Finance and accounting

    Option for 3rd party payments
    Integration to 3rd party credit card processors in multiple currencies

    Enterprise functionality

    Customer data and guest profiles

    Add and store guest notes

    PMS Security And Compliance

    Availability calendar

    Minimum length of stay requirements
    Provides occupancy statistics
    Rate availability calendar
    View availability by unit
    Drag And Drop Reservations In Calendar View

    System performance and hosting

    Real-time synchronization
    Vendor provides data migration support
    Vendor provides performance analytics and reporting

    PMS reporting and analytics

    Alerts and Notifications
    Customizable notifications and alerts
    Custom dashboards
    Multi-property dashboard
    Flexible role based reporting
    Export results in Excel or CSV
    Housekeeping reports
    Owners reports
    Revenue reports available

    Support Level

    Office Hours Online Support
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated onboarding specialist

    Integrations

    Filter:

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    AI Powered

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    CRM & Email Marketing

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    Vendor: ProfitroomCategory: Commercial and distributionSubcategory: Marketing Platform
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    Duve

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    Vendor: DuveCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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    Booking Engine

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    Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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    Property Management System (PMS)

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    Vendor: Busy RoomsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Channel Manager and Distribution

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    Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Channel Manager
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    Task Management System

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    Vendor: WebBookingProCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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    Breezeway Ops

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    Vendor: BreezewayCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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    Rental Ninja

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    Vendor: Rental NinjaCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System
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    Doinn

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    Vendor: Doinn proptech operations centerCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System
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    Enso Connect

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    Vendor: Enso ConnectCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System
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    Breezeway Ops

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    Vendor: BreezewayCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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    Vikey Online Check-in

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    Vendor: VikeyCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Online Check-in

    Technical specifications

    Specifications
    Configurations

    The onboarding process for Smily is designed to be straightforward and efficient. Our dedicated team works closely with your organization to understand specific requirements and tailor the implementation accordingly. We provide comprehensive training sessions to ensure all staff are proficient in using our platform's features, from booking management to analytics tools. Throughout the process, our support team is readily available to address any queries or issues, ensuring a smooth transition. Smily's intuitive interface and seamless integration capabilities facilitate a swift setup, allowing businesses to quickly leverage enhanced guest experiences and operational efficiency.

    Scalability

    Smily is highly scalable, accommodating businesses of varying sizes within the travel and hospitality sectors. Whether you operate a single independent hotel or manage a chain of properties, our platform expands seamlessly to meet your growing needs. With robust cloud-based infrastructure, Smily supports increased bookings, enhanced guest engagement, and improved operational workflows without compromising performance. Our flexible solutions cater to diverse requirements, ensuring businesses can scale operations efficiently and sustainably, adapting to evolving market demands while maintaining exceptional service standards.

    Fee structure

    Per room per month with implementation fee
    Starting from:
    Revenue share model
    0
    Offers free trial
    Pricing:

    Pricing details available upon request directly from the vendor

    Buyers

    FAQs