Product LIKE MAGIC
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LIKE MAGIC

By Like Magic
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LIKE MAGIC

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2022

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Compatible integrations

25

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Description

Introducing DescribeLikeMagic, a unique solution designed to enhance the user experience for travel professionals, independent hotels, and small groups. Our product empowers businesses to effortlessly create captivating, AI-driven descriptions for their offerings, setting them apart in a competitive market.

Ideal for independent hotels and boutique travel agencies, DescribeLikeMagic simplifies content creation, allowing users to showcase their unique features and charm effectively. With its intuitive interface, our tool ensures that even those with minimal technical expertise can generate high-quality content quickly.

Integration is seamless, with no extensive technical setup required. DescribeLikeMagic is designed to complement existing systems, ensuring a smooth implementation process that enables businesses to elevate their marketing efforts without disruption. Experience the magic of compelling storytelling with DescribeLikeMagic today, and watch your customer engagement soar.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Hospitality management companies, Restaurants, cafes and retail

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications
Apple Watch App
Automatic Translations
Content Management System (CMS)
Custom Questions
Developer SDK
Integrated Payment Gateway
Interactive Content
Lobby Kiosk
Marketing Communications Opt-in
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Currency Support
Multi-Lingual
Multi-Property Management
Web Design
Sentiment Analysis
Guest Communication
Digital Concierge
Analytics Dashboard
Mobile App
Chatbot Provides Contextual Support Via Relevant Details

General GSO

Chat With Front Desk
Check-In Upselling
Guest Messages and Notifications
Guest Requests
In-Room Dining Ordering
Keyless Entry
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Remote Check-in
Room control (lights, temperature, sound)
TV & Room Controls
Web Based (Appless)
Additional in-room amenities ordering
Digital Concierge
Maintenance Requests
Order tracking
Group payments via payment link auto sync to each booking
Partial refunds for group payments
Apple wallet integrated
Google wallet integrated

Chatbot functionality

FAQ Responses (Canned Responses)
Multi-lingual in one screen
Request for service and amenities

Security And Compliance Contactless Solutions

Network Security

Guest facing experience optimization

Personalized recommendations
Pre-Arrival Emails
Offline access
Automated FAQ page for users about app functionality

Branding And Customization GSO

Customizable Branded Interface
Content Library

Management and Optimization GSO

Performance Reporting
PMS Integration

Check-in and Check-out

Access Management (Cloud Based)
Collect Deposits
Document And Passport Scanning
Door Hardware and Locks
Door Lock Integration
Door Lock Upgrade Kit
Group Reservations Management
Guest Management Dashboard
Hotel Website Check-in Portal
ID Verification
Keyless Entry
Pre-Registration Information Collection
Remote Checkin
Self Service Check-In
Self Service Check-Out
Terms And Conditions Signing

Food and Beverage ordering

Contactless Ordering
Digital Menus
Menu Management
Price Explanation

Support Level

24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Self service onboarding tool

Integrations

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Stayntouch Hotel PMS

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Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Triptease Messages

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Vendor: TripteaseCategory: Commercial and distributionSubcategory: Direct Booking Conversion Tools

AI Powered

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Cross-channel hotel payments

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Vendor: AdyenCategory: Finance and paymentsSubcategory: Offline and physical payments
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Salto Access control

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Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Triptease Data Marketing Platform

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Vendor: TripteaseCategory: Commercial and distributionSubcategory: Direct Booking Conversion Tools

AI Powered

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Loopon Post-Stay

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Vendor: LooponCategory: Business intelligenceSubcategory: Reputation Management

AI Powered

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In Person payments

verifiedVendor verified
Vendor: AdyenCategory: Finance and paymentsSubcategory: Offline and physical payments

AI Powered

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Online payments

verifiedVendor verified
Vendor: AdyenCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Salto Access control

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Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Customer Experience Platform CXP

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Vendor: TrustYouCategory: Business intelligenceSubcategory: Reputation Management
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Apaleo Open PMS

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Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Dormakaba BlueSky Access

unverifiedUnverified
Vendor: Dormakaba groupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Nuki Smart Lock

unverifiedUnverified
Vendor: NukiCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Trustyou ChatAI

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Vendor: TrustYouCategory: Guest and traveler techSubcategory: Website chatbots
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TrustYou CDP

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Vendor: TrustYouCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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Dormakaba Saflok Electronic Hotel Locks

unverifiedUnverified
Vendor: Dormakaba groupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Glutz eAccess system

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Vendor: GlutzCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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4Suites Mobile Key

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Vendor: 4SuitesCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Mobile Access and Keyless Solution

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Vostio Access Management

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Visionline Access Management

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Dormakaba Electronic Access & Data

unverifiedUnverified
Vendor: Dormakaba groupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Mews PMS

unverifiedUnverified
Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

At LikeMagic, our onboarding process is designed to ensure a seamless transition for clients into our platform. Upon registration, users receive a personalized welcome kit, including a detailed guide and access to instructional videos. Our dedicated support team conducts a comprehensive walkthrough of the dashboard and key features, addressing any questions. Clients also benefit from tailored recommendations based on their specific needs, ensuring they maximize the platform's capabilities from day one, fostering immediate engagement and success.

Scalability

LikeMagic's scalability is designed to meet the evolving needs of businesses of all sizes. Our platform seamlessly accommodates increased user activity and expanded functionality without compromising performance. With a robust architecture and cloud-based infrastructure, LikeMagic allows for effortless integration and customization, ensuring that users can effectively manage growth and adapt to changing market conditions. Whether you are a small startup or a large enterprise, LikeMagic provides the flexibility and reliability necessary for sustainable success.

Fee structure

Monthly Flat Fee
Pricing:

Pricing details available upon request directly from the vendor

Buyers

FAQs

What is LIKE MAGIC, and how does it benefit hotels?

LIKE MAGIC is an all-in-one hospitality operations and guest experience platform. It combines booking, guest services, employee tools, and monitoring into a unified system. Hotels benefit from increased efficiency, improved guest satisfaction, and more streamlined workflows.

What are the core features of the platform?

The platform includes: • Guest journey tools: web check-in, digital keys, mobile payments, and service requests • Employee solutions: housekeeping management, team messaging, task management, centralized guest profiles • Monitoring: real-time visibility of operations, guest interactions, and third-party system performance • Booking engine: customizable and supports multiple brands and properties

How does LIKE MAGIC enhance the guest experience?

Guests enjoy a seamless digital journey with: • Contactless check-in and access via digital keys • Mobile service requests and payments without needing to download an app • Personalized services through unified guest profiles

What operational efficiencies can hotels expect?

Hotels using LIKE MAGIC have reported: • 700% increase in adoption of the digital guest journey • 50% reduction in front desk and manual calls • 20% improvement in overall operational efficiency

Is the platform customizable for different hotel brands?

Yes. LIKE MAGIC is a white-label solution, allowing hotels to fully brand the interface and guest experience. Hotels can supply their own design elements and customize the layout and content as needed.

What support does LIKE MAGIC offer?

Two tiers of support are available: • Standard support: 8x5 via ticket system • Advanced support: 24/7 availability including emergency phone support

How is the pricing structured?

Pricing is based on the number of “Live Rooms” (active rooms managed through the platform) and a per-room fee. A minimum platform fee applies. Additional costs may apply for optional services like SMS messaging and third-party add-ons.

Can LIKE MAGIC integrate with existing hotel systems?

Yes. The platform has an open, modular architecture and can integrate with many existing PMS, POS, CRM, and other third-party hotel tech systems.

What uptime and reliability does the platform guarantee?

LIKE MAGIC guarantees 99.80% system uptime. If uptime falls below this threshold, hotels may be eligible for credits up to 5% of the monthly platform fee, depending on the terms.

How can hotels get started with LIKE MAGIC?

Hotels can book a live demo via the LIKE MAGIC website to explore the platform’s capabilities and how it can be tailored to their property or group.