Product IRIS F&B Mobile Ordering
IRIS F&B Mobile Ordering
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Mobile ordering made easy
Marcus BirdHead of commercial
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By IRIS
Vendor verifiedOverview
Description
F&B Mobile Ordering is our online ordering solution, where guests can browse, tap, order and pay, from the comfort of their own device, any time, anywhere in the property - no app required. Mobile Ordering empowers you to reach guests in a way that suits them, and enhance the profitability and efficiency of your F&B operations through faster and more precise order processing.
Our platform provides a set of highly-configurable modules allowing hotels and restaurants to provide outstanding digital experiences to their guests and staff across all outlets.
- Guests can pre-order, set delivery times, arrange delivery or pick-up, and make payments, all in the palm of their hand.
- Fully integrated with both POS and PMS, our solution drives more sales, FREES up staff and meets the demand from guests for a digital, self service experience.
- The value of being in your guest’s pocket – with digital ordering, hotels generate 20-40% more ancillary revenue. Guests can freely order in their own time, meaning you sell more. Adding upsells and complementary items to menus also drives average guest spend and enriches their experience.
- Maximise sales by expanding mobile ordering across your property (in-room, lobby, poolside, spa and bistro) and give your guests an effortless ordering experience irrespective of their location.
With mobile ordering, hoteliers save resources and improve service times - orders are processed directly in the kitchen and guests pay online - which increases turnaround time, operational efficiencies and profitability.
Hotels save significant costs by keeping menus updated at the press of a button without the need for expensive re-prints and providing access via a QR code.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryMobile ordering technology
Integrations
IRIS seamlessly integrates with leading POS, PMS, Payment and SOS solution providers to deliver an enhanced, connected eco-system to our hoteliers.
- Seamless POS integration - With a true, real-time integration to your POS (not a database match), operators can fully sync your menus and manage your F&B digital orders all in one place.
- We integrate with the following POS providers: Oracle Simphony, Infrasys, Agilysys InfoGenesis, LightSpeed, Toast.
- IRIS integrates with various payment gateways like Stripe and FreedomPay all so that guests can make quick and easy payments inside the app.
See more here.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Resort properties, Airport hotels, Hospitality management companies, Asset management companies
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Product features
Dashboards, Analytics and Reporting
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
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Infrasys POS
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Agilysys InfoGenesis
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Infor HMS (Hospitality Management Solution)
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Alliants Guest App
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Alliants Experience Platform
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Vendor verifiedOracle MICROS Simphony POS
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Toast Point of Sale
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Lightspeed Restaurant POS & Payments
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Stripe for Hospitality
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Unifocus planning and scheduling
Partially verifiedTechnical specifications
Specifications
Configurations
The onboarding process for IRIS is designed to be smooth and efficient. Our team works closely with clients to understand their specific needs and requirements. We provide comprehensive training sessions to ensure that users are familiar with all features and functionalities. Additionally, our support team is available to assist with any questions or issues that may arise during the onboarding process, ensuring a seamless transition to using IRIS for managing their travel and hospitality operations.
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Scalability
Multi-tenanted & scalable - Groups can do everything at brand level; manage integrations from one place, on one platform and send down brand-led guidelines/content and links to all your hotel outlets.
IRIS offers exceptional scalability to adapt to the evolving needs of businesses in the travel and hospitality industry. Whether you're an independent hotel, a chain, or a hotel management company, IRIS is designed to grow alongside your organisation. Our flexible architecture and customisable features allow for seamless expansion, accommodating increased data volume, user requirements, and business complexities without compromising performance or efficiency. With IRIS, you can confidently scale your operations to meet the demands of your growing business with ease and confidence.
Fee structure
Monthly Flat Fee
Pricing:
IRIS offers a transparent and flexible pricing model tailored to meet the diverse needs of businesses in the travel and hospitality industry. Our pricing structure is based on the specific features, functionalities, and level of support required by each client. We provide customizable packages that align with your budget and business objectives, ensuring you get the most value out of our solutions. Additionally, we offer competitive pricing with no hidden fees, enabling you to optimize costs while maximizing ROI. Contact us today to discuss your unique requirements and receive a personalized pricing proposal.
Buyers
FAQs
FAQs
What type of hotel are we suitable for?
Do guests need to download an app?
Can IRIS integrate with my POS?
Can I brand and customise the IRIS solution?
Is the IRIS guest app available in my language?
What are the key benefits of apps for hoteliers?