Product Oracle MICROS Simphony POS
Oracle MICROS Simphony POS
Vendor verifiedCloud Point of Sales
ExploreTECH
By Oracle Hospitality
Vendor verifiedOverview
Description
The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryRestaurant technology
SubcategoryRestaurant Management Software & POS
IndustryHospitality
This solution is suitable for:Conference Centers & Event Spaces, Enterprise Hotel Brands & Global Chains, Hostels & Budget Accommodations, Hotel Management Companies / 3rd Party Operators, Independent Hotels, Regional or Mid-Size Hotel Groups, Restaurants, Cafes & F&B Outlets, Serviced Apartments & Extended-Stay Properties
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Middle East
Africa
EgyptPacific
AustraliaProduct features
Dashboards, Analytics and Reporting
Alerts and Notifications
Ancillary Revenue Tracking
Corporate Reporting
Custom Dashboards
Custom Reports
Daily Reporting
Dashboarding And Data Visualization
Food & Beverage Reporting, Analysis & Forecasting
Real Time Alerts
Reporting And Analytics
Sales Analytics
Sales Data
Sales Forecasting
Sales Reporting
Scheduled Reports
Performance Reporting
AI-driven recommendations
Corporate-level visibility with exportable reports for analysis
BI tool integration
Payment Methods
Adyen
Apple Pay
Google Pay
Multi-Currency Support
PCI-DDS Compliant Payments
Pre-Authorizations
Freedom Pay
Deposit and Prepayment Management
Oracle Payments
Samsung Pay
Contactless (NFC) payments
Dynamic Currency Conversion
At Table Payments
Kiosk Mode
Pays and Close Checks From Payment Device
PMS Posting
Customizable Branded Interface
Counter Payments
PMS Posting
Pre-Authorize A Guest Card For A Certain Amount (Bar Tabs)
Supports Offline Transactions
Customizable Branded Interface
Customer-facing display
Management and Optimization Operations POS
Delivery Management
Employee Management
Gift Card Management
Inventory and Stock Management
Kitchen Display System
Menu Management and Item Modifiers
Order Management
Reporting And Analytics
Restaurant Chain Management
Restaurant Management App
Table Reservation Management
Table management
Loyalty Program Management
Open API
Biometric staff login
Online Payments
Integrated Payment Gateway
Mobile Optimized/Responsive
Online Payments
PCI-DDS Compliant Payments
Reception Payments
Pre-Authorizations
Tokenization of Card Data
Restaurant Analytics And Reporting
Mobile Analytics
Sales Reporting
Food And Beverage Reporting
Average Check Index
Revenue Per Available Seat
Revenue Per Operating Hour
Revenue Per Available Seat Hour
Revenue Per Available SQM
Food Sales Ratio
Food Sales Index
Beverage Sales Ratio
Beverage Sales Index
Miscellaneous Sales Ratio
Miscellaneous Sales Index
Power BI reports dashboard
Pricing forecast per demand level
Smart Menu optimization per demand level
Hotel POS Integration
Charge to room by room number or guest name
Guest profile sync with PMS (dietary needs, VIP, preferences)
POS Order and Menu Management
QR code ordering (no app download)
Upsell prompts
Mobile handheld POS ordering
Waitlist management
Multi-language staff interface
Guest profiles and order history
Grab-and-go self-checkout
Allergen and nutrition information
Order status notifications (SMS / display)
Branded ordering app and website widget
Online ordering for pickup and delivery
Curbside pickup
Drive-thru ordering
Order routing to prep stations
Kitchen ticket time alerts
POS Payments, Reporting and Integrations
Delivery platform integrations
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
E-Training / Online Training
Webinars and courses
Self service onboarding tool
Integrations
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Vendor verifiedTechnical specifications
Specifications
Configurations
Cloud POS
Scalability
Oracle MICROS Simphony is scalable from 1 site to 1000s of sites with the ability to operate in groupings of properties, cities, locations all to suit your individual needs
Fee structure
Annual Flat Fee
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