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By Visionize Technology

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Henad FrnssisSenior account manager
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Overview

Launch year

2019

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Compatible integrations

1

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Last Updated

16 Dec 2025

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Description

VEE by Visionize Technology represent the next generation of hospitality technology, specifically designed to transform large-scale hotel chains, premium resorts, and luxury residences into "Smart Venues."


Main Function & USP VEE is an AI-driven automation ecosystem that streamlines complex operations while boosting profitability. Our unique selling points include deep-learning AI for personalized guest experiences and our "Tray-Out" hardware-software integration, which provides real-time tracking of hotel assets (trays/trolleys) to optimize housekeeping and F&B flow.


Ideal Business Type This solution is ideal for hospitality groups and high-end independent hotels seeking to reduce manual labor, minimize operational costs, and maximize revenue through intelligent, built-in upselling features.


Integrations VEE is built for seamless implementation, integrating directly with existing POS and Oracle systems. This ensures a unified technical ecosystem that allows departments—from Management and F&B to Housekeeping—to collaborate within a single, data-rich environment.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryMobile ordering technology
Integrations
  • Oracle MICROS / Simphony (native integration)
  • POS order injection and revenue synchronization
  • Menu, pricing, modifiers, and availability sync


  • Optional API integrations with:
  • Voice AI platforms
  • Guest experience systems
  • Internal hotel systems (subject to scope)
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Dashboards, Analytics and Reporting

Alerts and Notifications
Custom Reports
Dashboarding And Data Visualization
Food & Beverage Reporting, Analysis & Forecasting
Real Time Alerts
Reporting And Analytics
Performance Reporting
Complaint Resolution Insights: Tracks resolution times and outcomes.
AI-driven recommendations
AI Powered

Messaging And Collaboration

Contactless Solutions General

Alerts and Notifications
Custom Questions
Interactive Content
AI Powered
Multi-Currency Support
Multi-Lingual
No Download Required
Web Based (Appless)
Whitelabel Capability
Guest Communication
Digital staff ordering
Advance ordering

Mobile ordering features and management

Accessible Via Direct Link or QR Code
Accessible Via Wifi Landing Page
Contactless Ordering
Digital menus
Guest App Or Web Portal Module
Guest Re-Ordering
Guest Requests
In-Room Dining Ordering
In-Venue Ordering
Information About Delivery Times
Information About Different Payment Methods
Multi-Menu Ordering
Ordering Scheduling
Special Offers And Discounts
Supports Takeaway
Upsell Services And Offers
AI Powered
Whitelabel Capability
Upsells and related items
AI Powered

Management and Optimization Mobile Ordering Tech

Centralized Multi-Hotel/Multi-Brand Solution
Customize With Brand Identity (Font, Logo, Colors & Images)
POS Integration
Web Based (Appless)
Web Based (Appless)

Security And Compliance Contactless Solutions

Network Security
SOC2 Complaint
GDPR Compliant
PII Compliance

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

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Oracle MICROS Simphony POS

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Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Technical specifications

Specifications

For Micros Simphony, version 18.2 or above is required. The Transaction Services License is also required by the property to acquire.

Configurations

Our onboarding process is a strategic, tailored journey designed to transform your property into a Smart Venue with zero operational friction. We begin by mapping your unique guest demographics and departmental workflows, followed by a seamless cloud integration with your existing Oracle and POS systems. Our expert team then deploys bespoke deep-learning AI code and specialized hardware, providing hands-on staff training and data-rich dashboards to ensure immediate revenue optimization and measurable performance gains.

Scalability

Visionize is engineered for limitless scalability, effortlessly supporting both boutique properties and sprawling international hotel chains. Our cloud-native infrastructure and upgraded server capacity ensure consistent, high-speed performance as your portfolio expands across regions. By utilizing modular, bespoke code and flexible deep-learning AI, the VEE platform adapts to increasing guest volumes and diverse departmental needs without requiring system overhauls, allowing your organization to maintain operational excellence and brand standards throughout every stage of global growth.

Fee structure

Tiered Subscriptions
Pricing:

We operate on a custom commercial model based on the hotel's operational scope, outlet configurations and integration requirements.


Fees vary depending on number and type of RVC's, level of configuration and customization required, support and roll-out complexity.


All commercial terms are defined under separate contractual agreements and are not standardized at property level.

Buyers

FAQs

Is Visionize cloud-based?

Does Visionize require on-premise hardware?

Does Visionize expose APIs?

Which POS systems does Visionize support?

Does Visionize replace the POS?

Who manages menus and pricing?

Does Visionize handle payments?

Does Visionize store guest payment data?

How is data security handled?

How long does onboarding take?

Is training required for staff?

Is VEE suitable for all hotel sizes?

Can VEE support new outlets or concepts in the future?