Integrations

Technical specifications

Overview

Launch year

2024

Compatible integrations

Last Updated

10 Jun 2025

Description

Turn website visitors into booked travelers with AI Webchat, your virtual guest services agent. Automatically answer questions while travelers browse your hotel website, increasing direct bookings and saving staff time.

Canary Technologies AI Webchat solution allows hoteliers to:

INCREASE DIRECT BOOKINGS: Create a seamless guest experience from the first click. Provide professional and hotel-specific answers instantly, turning curious website visitors into confirmed future guests.
SAVE STAFF TIME: Reduce phone calls and emails to the front desk by automating responses to guests' questions. Get notifications over text or email when a message needs attention.
SPEAK GUESTS LANGUAGE: Connect with global travelers by offering automatic translation in over 100 languages, enhancing accessibility and engagement.

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryWebsite chatbots

Integrations

Canary's robust integrations with your existing hotel tech stack translates to fast and easy onboarding and huge productivity gains for your operations.

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hostels and budget accommodations, Hospitality management companies

Screenshots, videos and other resources

Increase Direct Bookings

Save Staff Time

Build Your Marketing Database

Speak Guest Language

Product features

Show AI Powered product features only

AI And Natural Language Processing (NLP)

A.I. Optimization

FAQ Responses (Canned Responses)

Measure Bot Performance and Train For More Efficiency

Real Time 2-Way Translations

Scripted conversations

Chatbot Analytics and Data Security

Analytics And Reporting

Analytics Dashboard

Authentication and Authorization

End-to-End Encryption

Interaction Rate

Tracking Total Number of Users

Chatbot Integration, Connectivity And APIs

API Connection to CRM to Enhance CRM Guest Profile

Automated Messages Based on PMS Data

Booking Engine Module

Guest Profile Enrichment

Live Inventory Availability

Maps Integration

PMS Integration (Add-Ons)

Multi-Property Management

Live Chat Handover

Case Management/Ticketing System

Live Chat Support

Message Routing

Omnichannel Messaging

Alerts and Notifications

Chatbot Provides Contextual Support Via Relevant Details

Guest App Or Web Portal Module

Mobile Optimized/Responsive

No Download Required

Omnichannel Communication (Email, Chat, SMS, Whatsapp)

Personalized, Customizable, Branded Email or SMS Communication

Sentiment Analysis and Chatbot Marketing

24/7 Tailor Made Automatized Service

Customize Offers

Visual Flow Building and Chatbot Customization

Automated Replies

Book Internal Services (e.g: Restaurant, Spa, etc)

Bot Builder (Template Answers)

Bot Display Name

City guides and recommendations

Deal/Offer Templates Library

Digital Concierge

Direct Booking Of Tours and Activities In App

Multi-Property View

Set Priority Of Bot and Human Agent

Support Level

Office Hours Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Self service onboarding tool

In-product help and walk throughs

Integrations

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Amadeus Guest Management

Vendor verified

Vendor: AmadeusCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

RMS Cloud

Vendor verified

Vendor: RMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

eZee Frontdesk

Vendor verified

Vendor: Yanolja Cloud Solution (formerly eZee)Category: Hospitality operationsSubcategory: Property Management System (PMS)

Hotelogix Multi-Property Management System

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hotelogix Property Management System

Vendor verified

Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

AI-enabled Chat Bot

Vendor verified

Vendor: Eastern EnterpriseCategory: Guest and traveler techSubcategory: Website chatbots

Frontdesk Anywhere

Partially verified

Vendor: Frontdesk AnywhereCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Apaleo Open PMS

Partially verified

Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Lightspeed Restaurant POS & Payments

Partially verified

Vendor: LightspeedCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

Clock PMS+

Partially verified

Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

protel Air cloud PMS

Partially verified

Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Property Management System PMS

Unverified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

RNS VR

Unverified

Vendor: Rental Network Software (RNS)Category: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System

MOP Visual Matrix

Unverified

Vendor: Visual MatrixCategory: Hospitality operationsSubcategory: Back Office Operations Software

Inntopia Marketing Cloud

Unverified

Vendor: InntopiaCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Escapia

Unverified

Vendor: EscapiaCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System

ASI PMS

Unverified

Vendor: Anand Systems (ASI)Category: Hospitality operationsSubcategory: Property Management System (PMS)

HotelKey

Unverified

Vendor: HotelKeyCategory: Hospitality operationsSubcategory: Property Management System (PMS)

ThinkReservations

Unverified

Vendor: ThinkReservationsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Shift4

Unverified

Vendor: Shift4Category: Finance and paymentsSubcategory: Ecommerce payment platforms

Cloudbeds PMS

Unverified

Vendor: CloudbedsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Maestro PMS

Unverified

Vendor: Maestro PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Springer-Miller Systems

Unverified

Vendor: Springer-Miller SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

HotSoft PMS

Unverified

Vendor: Hoist GroupCategory: Hospitality operationsSubcategory: Property Management System (PMS)

SynXis Property Hub

Unverified

Vendor: Hospitality Solutions, powered by SynXis (Formerly Sabre Hospitality)Category: Hospitality operationsSubcategory: Property Management System (PMS)

My Cloud PMS

Unverified

Vendor: Prologic FirstCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Touche POS

Unverified

Vendor: ToucheCategory: Restaurant technologySubcategory: Restaurant Management Software & POS

SkyTouch PMS

Unverified

Vendor: SkyTouch TechnologyCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Roomboss PMS

Unverified

Vendor: RoomBossCategory: Hospitality operationsSubcategory: Property Management System (PMS)

InnQuest

Unverified

Vendor: InnQuestCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Barefoot Agent 5.0

Unverified

Vendor: BarefootCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System

Technical specifications

Specifications

Canary’s global team is dedicated to providing our hotel customers with the seamless technology integrations they need to run their hotels smoothly and maximize guest satisfaction.

Configurations

Canary's streamlined onboarding makes to a superior guest experience. Following initial setup and integration with your existing systems, we provide comprehensive training to empower your team to leverage the platform's full potential. Dedicated support and customer success teams are available throughout your journey, guaranteeing your continued success.

Scalability

Canary Technologies' Guest Management System offers exceptional scalability to accommodate the evolving needs of your hospitality business. Whether you operate a small independent hotel or a large chain, Canary's digital guest journey platform seamlessly adapts to scale with your business. With robust infrastructure and flexible features, our system ensures reliable performance and continued functionality as your business expands.

Fee structure

Per room per month with implementation fee

Pricing:

Canary provide customizable subscription plans tailored to your specific needs, including number of properties and guest rooms. Our transparent pricing structure ensures clarity and eliminates hidden costs, allowing you to choose the plan that best fits your budget and requirements.

Buyers

FAQs

What is Canary AI Webchat?

Why is a AI Webchat important for hoteliers?