Product AI Voice
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AI Voice

By Canary Technologies
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Canary Technologies

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Michael MarchandRegional Director Sales, EMEA
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Li Hawkins

Project management & innovation

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Overview

Launch year

2024

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Compatible integrations

20

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Description

AI Voice handles inbound calls to instantly answer guests, capture more bookings and save your team time. Built specifically for hospitality. Trained for your property and brand.


  • INSTANT SERVICE, HAPPIER GUESTS: No more missed calls. No endless phone trees. Instantly answer guest inquiries around the clock with AI-powered guest service that’s always on.
  • ANSWER EVERY CALL: Missed calls mean missed revenue. Up to 40% of hotel calls go unanswered — resulting in lost bookings. Canary’s AI Voice handles bookings, promotes upsells, modifies reservations and more.
  • SUPERCHARGE YOUR TEAM: Let AI Voice automate common inquiries and multiple calls at once while your front desk and contact center focus on more complex requests.
  • ONE AI MODEL, ENDLESS POSSIBILITIES: Your guests call, text and chat. Meet them wherever they are with a single AI platform that delivers accurate, on-brand responses regardless of the channel. Manage and track communications in one unified inbox.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryCustomer Communication
Integrations

Canary's robust integrations with your existing hotel tech stack translates to fast and easy onboarding and huge productivity gains for your operations.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hostels and budget accommodations, Hospitality management companies

Screenshots, videos and other resources

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INSTANT SERVICE, HAPPIER GUESTS
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ANSWER EVERY CALL
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SUPERCHARGE YOUR TEAM
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ONE AI MODEL, ENDLESS POSSIBILITIES

    Product features

    Customer Communication General

    Alerts And Notifications
    Analytics Dashboard
    Automated Data Gathering And Integration
    Call Center Functionality
    Custom Dashboards
    Guest Feedback Management
    In-Stay Upsells
    On Property Upsells
    Real Time Live Availability
    Template Editor
    Bulk Email Marketing
    City Transport / Train / Metro information and ticket booking
    Interactive multilingual Food menu
    Automated direct access to the duty staff

    Support Level

    Office Hours Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    Self service onboarding tool
    In-product help and walk throughs

    Integrations

    Filter:

    Clear filter
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    Hotelogix Property Management System

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    Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    eZee Frontdesk

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    Vendor: Yanolja Cloud Solution (formerly eZee)Category: Hospitality operationsSubcategory: Property Management System (PMS)
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    eZee Absolute

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    Vendor: Yanolja Cloud Solution (formerly eZee)Category: Hospitality operationsSubcategory: Property Management System (PMS)
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    Touché POS

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    Vendor: Prologic FirstCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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    Hotelogix Multi Property Manager

    verifiedVendor verified
    Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    OPERA Cloud Property Management (PMS)

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Stayntouch Hotel PMS

    verifiedVendor verified
    Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Frontdesk Anywhere

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    Vendor: Frontdesk AnywhereCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Shift4

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    Vendor: Shift4Category: Finance and paymentsSubcategory: Ecommerce payment platforms
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    Barefoot Agent 5.0

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    Vendor: BarefootCategory: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System
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    InnQuest

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    Vendor: InnQuestCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Roomboss PMS

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    Vendor: RoomBossCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    SkyTouch PMS

    unverifiedUnverified
    Vendor: SkyTouch TechnologyCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Springer-Miller Systems

    unverifiedUnverified
    Vendor: Springer-Miller SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    My Cloud PMS

    unverifiedUnverified
    Vendor: Prologic FirstCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    SynXis Central Reservation System

    unverifiedUnverified
    Vendor: SabreCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
    product-image

    Agilysys Veras PMS

    unverifiedUnverified
    Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Mews PMS

    unverifiedUnverified
    Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Maestro PMS

    unverifiedUnverified
    Vendor: Maestro PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Amadeus Guest Management

    unverifiedUnverified
    Vendor: AmadeusCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

    Technical specifications

    Specifications
    Configurations

    Canary's streamlined onboarding makes to a superior guest experience. Following initial setup and integration with your existing systems, we provide comprehensive training to empower your team to leverage the platform's full potential. Dedicated support and customer success teams are available throughout your journey, guaranteeing your continued success. 

    Scalability

    Canary Technologies' Guest Management System offers exceptional scalability to accommodate the evolving needs of your hospitality business. Whether you operate a small independent hotel or a large chain, Canary's digital guest journey platform seamlessly adapts to scale with your business. With robust infrastructure and flexible features, our system ensures reliable performance and continued functionality as your business expands.

    Fee structure

    Per room per month with implementation fee
    Pricing:

    From independent properties to the world’s largest hotel brands, Canary offers the right solution for you and your guests. Unlimited users, data and support included with every subscription.

    Buyers

    FAQs

    What is Canary AI Voice?

    AI Voice handles inbound calls to instantly answer guests, capture more bookings and save your team time. Built specifically for hospitality. Trained for your property and brand.

    Why is AI Voice important for hoteliers?

    Missed calls mean missed revenue. Up to 40% of hotel calls go unanswered — resulting in lost bookings. Canary’s AI Voice handles bookings, promotes upsells, modifies reservations and more.