Product protel Air cloud PMS
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protel Air cloud PMS

By XN Protel Systems
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Streamline Your Hotel Operations with Protel by Planet PMS

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Overview

Launch year

1994

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Compatible integrations

76

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Last Updated

22 Jul 2025

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Description

XN Protel Systems' protel Air cloud PMS is a property management system designed to streamline operations and enhance guest experiences in the hospitality industry. With its user-friendly interface and seamless integration capabilities, protel Air is the ideal solution for independent hotels, small groups, and boutique properties looking to improve efficiency and drive revenue.

One of the unique selling points of protel Air is its cloud-based platform, allowing users to access real-time data from anywhere, at any time. Additionally, the system offers a range of customizable features and modules to meet the specific needs of each property.

Protel Air does not require any complex integrations to implement the technology, making it a hassle-free solution for hotels looking to upgrade their PMS system. With its advanced functionality and user-friendly interface, protel Air is the perfect choice for properties looking to stay ahead in today's competitive hospitality market.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    SpainItaly

    Product features

    API connectivity and integrations

    Integrates to third party channel management
    Integrated ID And Passport Scanner
    Integrated Payment Terminal And Card Reader

    Back Office Management and Administration

    Automated Night Audit
    Centralized User And Role Management
    Housekeeping Mobile App
    Housekeeping Module
    Mobile Device Notes & Tasks (Voice-to-Text)
    Spa Management Module
    Task Management

    Customer Data Management

    Emailing Automation (Pre and Post-Stay)
    GDPR Compliant
    Guest CRM
    Guest Profiles
    SOC2 Complaint

    Reservations and front desk operations

    Advanced Invoicing and Billing
    Automated Reminders
    Automated Room Assignments
    Centralized Messaging
    Digital Registration
    Discount Codes (Promocodes)
    Group check-in functionality
    Guest App Or Web Portal Module
    Rules Based Room Assignments
    Self Service Check-In
    Self Service Check-Out
    Tablet/ Kiosk Check-in

    Room And Rates Management

    Group Block Management

    PMS Finance and accounting

    Enterprise functionality

    Customer data and guest profiles

    Guest communication

    PMS Security And Compliance

    Availability calendar

    PMS Sales and Catering Module

    System performance and hosting

    PMS reporting and analytics

    Integrated booking engine

    Support Level

    Office Hours Online Support
    24/7 Online Support

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    Technical specifications

    Specifications
    Configurations

    Protel's onboarding is designed for speed and efficiency. Our dedicated team guides you through every step, from data import and system configuration to staff training and go-live support. Expect clear communication, comprehensive documentation, and personalized attention to ensure a smooth transition and quick time-to-value. We're committed to your success, so relax, knowing you're in expert hands.

    Scalability

    Protel seamlessly scales alongside your ambition. Whether you manage a charming boutique or a sprawling resort chain, our cloud-based architecture adapts effortlessly. Add properties, users, and integrations with ease, knowing our robust infrastructure can handle anything you throw its way. Grow confidently, knowing Protel empowers your success today and fuels your expansion tomorrow.

    Fee structure

    Monthly Flat Fee
    Pricing:

    Protel offers flexible pricing models designed to fit your unique needs. We understand that every hotel operates differently, so we tailor our solutions to your property size, features desired, and number of users. Contact us today for a personalized quote and discover how Protel can power your success without exceeding your budget. Remember, we're confident in the value we deliver and always offer transparent pricing with no hidden fees.

    Buyers

    FAQs

    What does protel Air do?

    protel Air is a popular and world-renown cloud-based hotel PMS that has been operating since 2013. Today, protel Air is installed in more than 3,500 hotels, hotel chains and short-stay accommodation providers across more than 40 countries. protel Air superbly manages reservations, groups management, guest management, front desk management, optional conference & banqueting, housekeeping and maintenance teams, as well as guest-facing access and services. With more than 1,500 best-of-breed integrations with 3rd party vendor solutions, protel Air is one of the world's leading hotel PMS.

    What is the difference between protel Air and Classic?

    protel Air is a cloud-based next-generation hotel property management system that is entirely hosted by us in our AWS data centres, not installed or hosted at any customers own location or data centre. protel Classic is an 'on-premise' Windows-based hotel property management system, that can be deployed on-site at a hotel, or at our data centre, or at a customers own data centre. protel Air was released in 2013, and has fortnightly upgrades to ensure all customers are using the latest version. protel Classic has been available in the marketplace since 1994, and is still in development with regular upgrade and new version releases. As the technologies between protel Classic and protel Air differ considerably, while there are similar modules, functions and integrations, the UI (user interface) and UX (user experience) differs, with protel Air being more modern, more intuitive and easier to use for new users.

    What is the difference between protel Air and rezpage?

    protel Air is a cloud-based short-stay accommodation software solution designed for hotels, motels and resorts. rezpage is a cloud-based solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, and co-living communities.

    Is protel Air multi-property capable?

    protel Air is available as a multi-property edition (MPE), making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Numerous hotel groups are taking advantage of its multi-property capabilities. Of course we also offer protel Air as a single property edition (SPE).

    What modules are offered with protel Air?

    protel Air is a full-suite hotel PMS which includes all facets of hotel operations (including front desk, reservations, groups management, housekeeping, maintenance), as well as optional conference & banqueting. These are available as either a Single Property Edition (SPE) or a Multi Property Edition (MPE) solution. For more, visit this page: https://xnprotel.net/solutions/protel-air/protel-operations/

    What add-ons are available with protel Air?

    n addition to core and optional modules, protel Air extends usage for both staff mobility as well as guest-facing capability. As such, a number of add-ons are available, including (but not limited to) protel Housekeeping app (for housekeepers and maintenance staff), protel Messenger (email and SMS automation), protel Digital Registration app, protel Voyager (for guest-facing access to their own profile and reservations management). For more, visit this page: https://xnprotel.net/solutions/protel-air/protel-operations/

    What type of accommodation providers use protel Air?

    As a short-stay accommodation based software solution, protel Classic is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel Air. Whether a 10 room tented campsite, or a 3,000 room hotel chain, protel Air is scalable to suit any business size.