Product Cendyn Booking Engine
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Cendyn Booking Engine

By Cendyn
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More direct bookings. Less commission. Powered by smarter distribution.

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Derek StevensEnterprise Business Development Manager
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Subcategory: Central Reservation System (CRS)

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Overview

Launch year

2015

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Compatible integrations

35

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Last updated

1 Nov 2026

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Description

Cendyn Booking Engine turns the traffic your hotel already has into commission-free reservations, with the rate confidence, mobile-first experience, and merchandising tools that make booking direct the obvious choice over an OTA. What sets it apart from any standalone engine is Cendyn CRS running underneath, managing ARI in real time across every distribution channel, so your direct rate is always competitive and best available. 


  • Guarantee the best direct rate with Price Compare and Price Match — shopping and matching OTA pricing automatically
  • Lift booking value with add-ons, upgrades, loyalty offers, and flexible payment at the point of reservation
  • Pull PMS, RMS, loyalty, and CRM data directly into the booking flow so guests see recognized profiles and personalized offers, no manual setup


Details

Infrastructure detailsCloud, Multi-Property, Add-on to a res system, API Hub
Support languagesENAR
CategoryCommercial and distribution
SubcategoryBooking Engine (IBE)
Integrations

Please contact info@cendyn.com for more information.

IndustryHospitality
This solution is suitable for:Enterprise Hotel Brands & Global Chains, Hostels & Budget Accommodations, Hotel Management Companies / 3rd Party Operators, Independent Hotels, Regional or Mid-Size Hotel Groups, Serviced Apartments & Extended-Stay Properties

Screenshots, videos and other resources

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Dynamic pricing rules
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Booking triggers and superior merchandising
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Robust loyalty features
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Conversion impacting features

Product features

IBE Conversion Boosters

Booking Abandonment Recapture
Customizable Exit Intent Modals
Flexible Dates
Form Autofill
Google Hotel Ads Integration
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Price Comparison
Rate Plan Comparisons
Urgency Messaging Widget
Automated Reporting
Price Match
Combine Room Components
Calendar Pricing Display
Amenity Icons
Day Use Room Booking
Google reCAPTCHA
Coupon Codes
Strike-Through Pricing
Auto-Generated Landing Pages

Data Analytics and Reporting

Facebook Conversion Tracking
GDPR Compliant
Google Analytics tracking
Referral Reporting
Real time reporting

Merchandising And Packaging

Abandoned Booking Recovery
ADA Compliant (Americans with Disabilities Act)
Customizable Add-Ons
Group Booking Engine
Loyalty Program Integration
Meal Plans
Multi-Room And Multi-Rate Plan Booking
Multi-Room Bookings
Pooled Inventory
Tariffs
Website Integration
Wedding And Corporate Booking Modules
Geographic-POS (point of sale) Rates
Promotion Rules Engine
Casino Loyalty and Comp Integration

Transactional Emails

Automated Pre-Stay Emails
Confirmation Emails
Multi-Lingual
Post-Stay Emails

Upselling And Cross Selling

Alternative Accommodation Recommendations (when no availability)
Discount Codes (Promocodes)
Special Offers and Discounts
Member-Only Rates
Multi-Property Search and Map View

Payment Methods

Adyen
AliPay
American Express
Apple Pay
Diners Club
Discover
Google Pay
Installment Plans
Mastercard
Multi-Currency Support
Online Payments
Payment Log Reports
PCI-DDS Compliant Payments
Pre-Authorizations
Stripe
Union Pay
Visa
JCB
SelfBook
Freedom Pay
CashFree Payments

Integrations & Connectivity

Support Level

Local / Regional Support in Middle East and Africa
24/7 Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

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BenchDirect

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Vendor: The Hotels Network (Acquired by Lighthouse)Category: Business intelligenceSubcategory: Competitive Benchmarking

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IDeaS G3 RMS

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Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

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Nor1 eStandby Upgrade for Hotels

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Upselling Solutions

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Nor1 eXpress Upgrade for Hotels

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Upselling Solutions

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Cendyn Web

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Vendor: CendynCategory: Hospitality operationsSubcategory: Website Solutions
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Asksuite

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Vendor: AsksuiteCategory: Guest and traveler techSubcategory: Hotel communication omni channel chatbots

Technical specifications

Specifications
Configurations

The technology supplier handles back-end setup, and client training is included in the pricing.

Scalability

Fully scalable across hotel chains and multi-brands with worldwide reach

Fee structure

Per room per month with implementation fee
Pricing:
Various factors influence pricing, such as the number of rooms, integrated technologies, and the Cendyn products purchased, among others. Please contact us for more information.

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FAQs

What is Cendyn Booking Engine?

How does the Cendyn Booking Engine help drive more direct bookings?

Can I customize the Cendyn Booking Engine user interface to match my website branding?

Does Cendyn Booking Engine support multi-language user interface for my international guests?

What if I have other questions about Cendyn Booking Engine?