Product myHotel
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myHotel

By NEORCHA
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Neorcha myHotel App - Your guest companion

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Jack AframRegional Sales Manager
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Overview

Launch year

2015

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Compatible integrations

17

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Last Updated

8 Dec 2024

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Description

As a response to the rapidly growing demand for mobile, contactless self services in the hospitality industry, Neorcha introduced its new performance-based App in June - powered by Amazon Web Services (AWS) - featuring a wide range of services from free basic features to premium services including online check-in and check-out, QR code and mobile room keys, room controls as well as restaurant and spa bookings and integration capabilities with hotel loyalty schemes.

Details

Infrastructure detailsCloud, Open API, Multi-Property, Add-on to a res system, API Hub
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality

Screenshots, videos and other resources

Product features

Contactless Solutions General

Content Management System (CMS)
Integrated Payment Gateway
Interactive Content
Marketing Communications Opt-in
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Currency Support
Multi-Lingual
Multi-Property Management
No Download Required
Pre-arrival Upselling And Upgrades
Web Based (Appless)
Web Design
Whitelabel Capability
Guest Communication
Digital Concierge
Analytics Dashboard
Mobile App
Chatbot Provides Contextual Support Via Relevant Details

General GSO

Book a restaurant table
Chat With Front Desk
Check-In Upselling
e-Reg/e-Folio
Guest App Or Web Portal Module
Guest Feedback Module (Comment Cards/Reviews)
Guest Messages and Notifications
Guest Requests
In-Room Dining Ordering
Keyless Entry
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Remote Check-in
Room control (lights, temperature, sound)
TV & Room Controls
QR Codes for logging in
Web Based (Appless)
Additional in-room amenities ordering
Laundry Collection
Facilities booking
Digital Concierge
Maintenance Requests
Order tracking

Chatbot functionality

FAQ Responses (Canned Responses)
Multi-lingual in one screen

Security And Compliance Contactless Solutions

Network Security
SOC2 Complaint
GDPR Compliant
California Privacy

Guest facing experience optimization

Personalized recommendations
Pre-Arrival Emails
Multi-Currency Support

Branding And Customization GSO

Customizable Branded Interface
Content Creation

Management and Optimization GSO

PMS Integration
Integrate to CRS

Check-in and Check-out

Access Management (Cloud Based)
Check-In Upselling
Check-Out Time Integration with PMS
Collect Deposits
Door Lock Integration
ID Verification
Keyless Entry
Pre-Registration Information Collection
Registration Card E-signature
Remote Checkin
Self Service Check-Out
Terms And Conditions Signing

Food and Beverage ordering

Contactless Ordering
Customizable Branded Interface
Dietary Information With Filters For Preferences And Allergens
Digital Menus
Menu Management
Multi-Menu Ordering
Price Management System
Advanced Ordering
Digital Staff Ordering

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated onboarding specialist

Integrations

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Central Reservation System CRS

verifiedVendor verified
Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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Salto Access control

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Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

AI Powered

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dailypoint Loyalty

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software

AI Powered

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dailypoint Data Laundry

verifiedVendor verified
Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

AI Powered

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360° - CRM & Central Data Platform

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

AI Powered

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dailypoint Data Laundry

verifiedVendor verified
Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

AI Powered

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360° - CRM & Central Data Platform

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Cendyn CRS

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Vendor: CendynCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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D-EDGE - Booking Engine

verifiedVendor verified
Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

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dailypoint Loyalty

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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Interel OS

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Vendor: InterelCategory: Information communication technologySubcategory: Guest Room Management System (GRMS)
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protel Air cloud PMS

partially_perifiedPartially verified
Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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DirectKey™

unverifiedUnverified
Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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XnPOS

unverifiedUnverified
Vendor: XN Protel SystemsCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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Mews PMS

unverifiedUnverified
Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Fee structure

Monthly Flat Fee

Buyers

FAQs