Product myHotel
myHotel
Vendor verifiedNeorcha myHotel App - Your guest companion
Jack AframRegional Sales Manager
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By NEORCHA
Vendor verifiedOverview
Description
As a response to the rapidly growing demand for mobile, contactless self services in the hospitality industry, Neorcha introduced its new performance-based App in June - powered by Amazon Web Services (AWS) - featuring a wide range of services from free basic features to premium services including online check-in and check-out, QR code and mobile room keys, room controls as well as restaurant and spa bookings and integration capabilities with hotel loyalty schemes.
Details
Infrastructure detailsCloud, Open API, Multi-Property, Add-on to a res system, API Hub
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies
Screenshots, videos and other resources
Product features
Contactless Solutions General
Content Management System (CMS)
Integrated Payment Gateway
Interactive Content
Marketing Communications Opt-in
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Currency Support
Multi-Lingual
Multi-Property Management
No Download Required
Pre-arrival Upselling And Upgrades
Web Based (Appless)
Web Design
Whitelabel Capability
Guest Communication
Digital Concierge
Analytics Dashboard
Mobile App
Chatbot Provides Contextual Support Via Relevant Details
General GSO
Book a restaurant table
Chat With Front Desk
Check-In Upselling
e-Reg/e-Folio
Guest App Or Web Portal Module
Guest Feedback Module (Comment Cards/Reviews)
Guest Messages and Notifications
Guest Requests
In-Room Dining Ordering
Keyless Entry
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Remote Check-in
Room control (lights, temperature, sound)
TV & Room Controls
QR Codes for logging in
Web Based (Appless)
Additional in-room amenities ordering
Laundry Collection
Facilities booking
Digital Concierge
Maintenance Requests
Order tracking
Chatbot functionality
FAQ Responses (Canned Responses)
Multi-lingual in one screen
Security And Compliance Contactless Solutions
Network Security
SOC2 Complaint
GDPR Compliant
California Privacy
Guest facing experience optimization
Personalized recommendations
Pre-Arrival Emails
Multi-Currency Support
Branding And Customization GSO
Customizable Branded Interface
Content Creation
Management and Optimization GSO
PMS Integration
Integrate to CRS
Check-in and Check-out
Access Management (Cloud Based)
Check-In Upselling
Check-Out Time Integration with PMS
Collect Deposits
Door Lock Integration
ID Verification
Keyless Entry
Pre-Registration Information Collection
Registration Card E-signature
Remote Checkin
Self Service Check-Out
Terms And Conditions Signing
Food and Beverage ordering
Contactless Ordering
Customizable Branded Interface
Dietary Information With Filters For Preferences And Allergens
Digital Menus
Menu Management
Multi-Menu Ordering
Price Management System
Advanced Ordering
Digital Staff Ordering
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated onboarding specialist
Integrations
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Specifications
Configurations
The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.
Scalability
Unlimited users, Unlimited properties
Fee structure
Monthly Flat Fee
Buyers
FAQs
FAQs