Overview

Launch year

2001

Compatible integrations

4

Last updated

24 Aug 2026

Description

Smart Wellness Management—Built Around Your Business

For 25 years, TAC | The Assistant Company has been developing specialized management software for spas, fitness clubs, and aquatic facilities. Our solutions seamlessly support every aspect of your operations—from reservations and billing to digital guest communication.

Thanks to its modular architecture, TAC’s wellness management software adapts to the size of your business and your individual requirements. Simply select the features you need for your day-to-day operations:

Reservation Management
Membership Management
POS & Billing
Access Control
Gift Certificate Management
Digital Self-Service Solutions

By digitalizing the entire guest journey, TAC helps you streamline and automate internal processes, minimize manual errors, and significantly reduce your team’s workload. Integrated AI-powered assistance, automated communication, and modern self-service options enable your business to operate more efficiently—while delivering an outstanding guest experience.

Combining decades of industry experience with international expertise, TAC is a trusted technology partner for businesses seeking to optimize their operations and prepare for the future.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryHospitality operations

SubcategorySpa / Golf / Resort / Club management software

Integrations

Integration is achieved through more than 200 interfaces. The software uses real-time interfaces. Existing systems are retained and interconnected.

Interfaces include, among others:

· Guest (CRM, PMS)

· Organisation (Access Control, ERP, Backoffice)

· Finance (Accounting, Credit Card, POS, Fiscal)

· Marketing & Sales (Digital Signage, Loyalty, IPTV)

· Mobile & Web (Mobile Apps, Web Payment, Webshop)

· Health (Health Insurance)

This results in a consistent and stable system architecture.

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Independent hotels, Resort properties, Medium and small hotel groups, Airport hotels

Screenshots, videos and other resources

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Product features

Security And Compliance

Centralized User And Role Management

Role-Based Access for Users

Password Policies

Data isolation

GDPR compliance

Encrypted storage

Counter Payments

Discount Codes (Promocodes)

Refunds And Voids

Retrieve Balance for Pre-Paid, Debit, Gift , or Stored-Value cards

Supports High-Transaction Volumes

Supports Offline Transactions

Multi-Lingual (Guest Facing)

Add Gratuities/Tips

Online Payments

3-D Secure Payments

Accepts Apple Pay

Accepts Google Pay

Credit Card Payments

Integrated Payment Gateway

Online Payments

Loyalty features

Multi Location and Enterprise

Shared guest data

Portfolio reporting

Multi-property management

Alerts and notifications

Email notifications

SMS notifications

Reminder rules

Booking and scheduling

Online booking (real-time availability)

Appointment calendar (day / week / list view)

Therapist scheduling (recurring, split shifts)

Automatic therapist assignment

Treatment room assignment

Equipment availability tracking

Buffer time between appointments

Conflict detection and resolution

Waitlist management

Rules-based scheduling

Capacity management

Self-service cancellation and rescheduling

Walk-in / front desk booking

Calendar export (ICS)

Hotel integrations spa management

QR code guest booking

Room folio charging

Guest check-in / check-out workflow

Settlement summary at checkout

POS integration

CRM integration

Spa/Club guest management

Guest database with visit history

Returning guest recognition

Guest preferences tracking

Health profiles

Digital health questionnaire

Contraindication checks

VIP guest handling

Spa/Club staff management

Therapist profiles and scheduling

Absence management

Commission tracking

Time tracking

Staff mobile access

Role-based access control

Spa/Club Revenue management

Dynamic pricing

Packages and bundles

Gift cards / vouchers

Spa/Cub inventory and retail

Inventory management

Retail sales tracking

Supplier management

Product consumption tracking

Spa/Club group and experience

Group bookings

Couples bookings

Custom itineraries

Activity scheduling

Spa/Club reporting and analytics

Revenue dashboard

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

E-Training / Online Training

Webinars and courses

AI-powered Zendesk self-service chatbot

Integrations

Filter:

Clear filter

OPERA 5 Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

ONEsquare™

Vendor verified

Vendor: at-visions Informationstechnologie GmbHCategory: In room techSubcategory: IPTV/ in-room entertainment

AI Powered

TouchMenu - Virtual Concierge

Vendor verified

Vendor: TouchMenuCategory: Guest and traveler techSubcategory: Digital concierge solutions

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

The onboarding process for TAC's Reservation Assistant - Spa & Activity Software is meticulously designed for seamless integration into hospitality businesses. Our dedicated team provides comprehensive support, guiding clients through each step, from initial setup to staff training. We offer personalized assistance tailored to each client's specific needs, ensuring a smooth transition and minimal disruption. With our expertise and resources, businesses can quickly realize the benefits of our solution, optimizing spa and activity management for enhanced guest experiences.

Scalability

TAC's Reservation Assistant - Spa & Activity Software offers exceptional scalability, catering to the evolving needs of hospitality businesses of all sizes. Whether managing a small boutique spa or a large resort with extensive activity offerings, our solution adapts effortlessly to varying scales of operation. With flexible configuration options and robust infrastructure, our platform ensures optimal performance and reliability, even during periods of high demand. Clients can confidently expand their operations knowing that our solution will seamlessly grow with them, delivering consistent efficiency and reliability across all levels of business expansion.

Fee structure

Monthly Flat Fee

Offers free trial

Pricing:

TAC's Reservation Assistant - Spa & Activity Software offers a transparent and flexible pricing model tailored to suit the diverse needs of hospitality businesses. Our pricing structure is based on the size and requirements of each client's operation, ensuring affordability and scalability. We provide options for subscription-based models or one-time licensing fees, accommodating various budgetary constraints. Additionally, our customizable packages allow clients to select the features and services that align with their specific needs, ensuring maximum value and cost-effectiveness for every business.

Buyers

FAQs

Is TAC Software right for my business?

How will employees benefit from the transition?

What does a fully digitized customer journey look like?

Reservation Assistant – Spa & Activity Software