
Mews PMS
MewsMews PMS is a property management system designed to streamline operations and enhance guest experiences in the hospitality industry. With a focus on automation and customization, MewsMews PMS offers unique selling points such as advanced reporting and analytics capabilities, as well as a user-friendly interface for staff and guests. This product is ideal for a wide range of businesses in the hospitality sector, including independent hotels, chains, small groups, and travel management companies. Its flexibility and scalability make it suitable for properties of all sizes, from boutique hotels to large resorts. MewsMews PMS is designed to seamlessly integrate with a variety of third-party systems and technologies, allowing for a smooth implementation process without the need for extensive customization. This ensures a quick and efficient setup, minimizing downtime and maximizing the benefits of the system.
Works with 344 systems
156 features in 19 groups
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Pricing details available upon request directly from the vendor
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Mews3 products · Amsterdam›Technical specifications
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can help you and your hotel team, and of course, that’s
important. But few will go into the details of how it will
improve your guest experience, which should arguably
be the most important factor in any PMS decision making.
Is there a payment solution that automates transactions
so guests don’t have to enter their card details every time?
Is there an intuitive booking engine and easy messaging
tool? Analyze your guest feedback and reviews to identify
any shortcomings at your property, then ask how this new
system will fix it.
it should be able to boost revenue and cut costs for your
property. There are any number of ways a solution can
do so, from increasing conversion and upsells to reducing
operational bloat.
Find out how they’ll help your bottom line, then find out by
how much they could help; case studies with concrete figures
are invaluable here.
demand technology that’s user-friendly, with a clean, simple
UI and logical workflows. Learning to use your new hospitality
platform should be as easy as using a social media tool like
Facebook.
Not only will this cut down training time and reduce the
number of questions your team will have for support, it will
have a huge effect on staff happiness. And the happier your
staff, the better service they’re likely to provide
but ask for a copy of their platform documentation and
security certification to make them prove it. A PMS stores
personal customer information, sensitive business data, and
processes countless transactions, so you need to be sure you
can rely on them.
The same goes for platform stability; find out their platform
uptime and processes in place to ensure continuous service.
Don’t take it for granted that you’ll be able to access it
whenever you want; believe it or not, some PMSs still charge
for reporting.
Make sure you can easily view insights and data in near real
time, and on any device. Analytics tools are a real bonus, as
they’ll help you to make strategic decisions based on trends,
reports, and smart business intelligence.
the shift from all-in-one PMSs to more open systems that
connect with hotel tech specialists for specific functionalities.
The world is moving too fast to rely on a single provider to
give you everything you need, so it’s vital that you dig into
how a PMS integrates with other apps and tools.
As a general rule, the bigger the app store the better – but
be sure to check how frequently new integrations are added
as well. Also, how easy is it to connect to these integrations?
Check whether there are plug-and-play options, and if addons require separate contracting or if they can be rolled into
your PMS contract.
teeth. Physical servers needed to be installed onsite,
daily operations were disrupted, and guests often
suffered because of it.
We’ll go into much more detail about a typical onboarding
later in this guide, but spoiler alert: there’s no reason why
you can’t get your property up and running on a new system
in a month’s time. And if you have a specific timeline, your
new provider should be able to work with that.
of outstanding customer support. Your guests expect it
from you, just as you should expect it from your PMS.
Don’t just look at contact methods and response times
(although these are important); any provider worth their
salt will have an extensive knowledge base or help site that’s
easy to search and understand. If there are video tutorials
too, even better.
to their hospitality cloud is a great idea. That’s literally their
job. But never just take their word for it. Ask them for case
studies and examples of similar customers who are using
their solution; not just quotes but data points as well.
Be sure to reach out to your network of hoteliers to
seek reliable recommendations.
but you need to understand the plan and ambition of
your business-critical future partner. You can get specific
and ask about their product roadmap to see what new
features are being developed, or you can talk about
innovation philosophy.
When it comes down to it, you want a solution that will help
set you apart from your competitors and put you at the
forefront of hospitality; if your potential new provider is all
about maintaining the status quo, it’s time to move on and
think bigger
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