Product Interactive Digital Compendium
product-logo

Interactive Digital Compendium

By NexGenGuest
partially_perifiedPartially verified

NexGenGuest

redistributor-image
ExploreTECH
Get Contact Details
Or
Contact vendor representative through Exploretech

Advisor

widget-blur
Advisory Services

Reach out to one of ExploreTECH`s experts

advisor-image
Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2019

rocket-lunch-logo
Compatible integrations

4

brand-logo
Last Updated

31 May 2025

rocket-lunch-logo

Description

NexGenGuestInteractive Digital Compendium is a guest engagement solution that enhances the overall guest experience by providing a digital guide for hotels and resorts. With features such as interactive maps, dining recommendations, local attractions, and hotel amenities, this product offers a personalized and convenient way for guests to access important information during their stay.
This product is ideal for independent hotels, boutique resorts, bed and breakfasts, and vacation rental properties looking to elevate their guest experience and stand out in a competitive market. It is also suitable for chains and small groups seeking a customizable digital solution to engage with guests and streamline operations.
NexGenGuestInteractive Digital Compendium does not require any integrations to implement the technology, making it a seamless and user-friendly solution for hospitality businesses of all sizes.

Details

Infrastructure detailsCloud
Support languages
CategoryHospitality operations
SubcategoryHotel Contactless Solutions
Integrations
We have multiple PMS API integration, as well as text and CRM
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Contactless Solutions General

Security And Compliance Contactless Solutions

Activities and ancillary booking

Check-in and Check-out

Food and Beverage ordering

Support Level

Office Hours Online Support

Integrations

Filter:

Clear filter
product-image

OPERA Cloud Property Management (PMS)

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

Infor HMS (Hospitality Management Solution)

verifiedVendor verified
Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

protel Air cloud PMS

partially_perifiedPartially verified
Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

ALICE

unverifiedUnverified
Vendor: ALICECategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

Technical specifications

Specifications
Works on all mobile devices, tablets, and desktops
Configurations
The onboarding process for Nexgen Guest is designed to be streamlined and user-friendly, ensuring a smooth transition for our clients in the hospitality industry. Upon signing up, our dedicated support team provides personalized assistance, guiding users through the setup process step-by-step. We offer comprehensive training sessions and access to user-friendly documentation to familiarize clients with our platform's features and functionalities. With our hands-on approach and responsive support team, businesses can quickly integrate Nexgen Guest into their operations, optimizing guest management and engagement effectively.
Scalability
Nexgen Guest offers exceptional scalability to meet the evolving needs of businesses in the hospitality industry. Whether you're an independent hotel or a large chain, our platform seamlessly adapts to accommodate your growth. With robust infrastructure and flexible architecture, Nexgen Guest effortlessly scales to support increased guest volumes, additional features, and expanded functionalities. Our scalable solution ensures that businesses can maintain optimal performance and guest satisfaction as they grow, providing a reliable and future-proof investment for long-term success.

Fee structure

Tiered Subscriptions
Pricing:

We base our pricing on the number of rooms on property. We do not activate your account until your share your guide with the first guest. We ask for your first months subscription fee at commencement. No contract and a 30 day cancelation policy.


Buyers

FAQs

What you get on day one

You will receive a fully built mobile guest console with all on-property info and a complete off-property local guide. All off property content can be easily edited and spots added. We have technology to even add spots off-property that are truly unique, ie: hikes, scuba diving spots, unique surfing spots, local food carts, and other unique aspects of your local experience.

Data and Platform Security

Keeping customer data safe and secure is a huge responsibility and a top priority for NexGenGuest. We work hard to protect our customers from the latest threats.

We are CCPA Compliant

We do not give our clients permission to sell their data to 3rd parties. Every guest has to agree to a Privacy Policy & Terms and Conditions before accessing our platform, which states any information and data can be used by account holder to market back to their guests. Ability to make guest data anonymous.

ADA Compliant

Once hotel guide is built it will be submitted for an ADA compliant certificate. We will provide that confirmation once accomplished. We can not be responsible for continued compliance after guide delivery. It is the responsibility of the hotel staff to maintain the guides ADA compliance. We will do our best to assist in keeping all client guides compliant.

Encryption in transit and at rest

Whenever your data are in transit between you and us, everything is encrypted, and sent using HTTPS. Within our firewalled private networks, data may be transferred unencrypted. Any files which you upload to us are stored and are encrypted at rest.

Optional PMS Integration

We currently support these PMS software, Opera - Protel - Guestline - MEWS – Clock. We offer non-PMS integration scenarios as well. Regarding Opera, there are license fees Opera requires each hotel to buy before a 3rd party platform can push data into their system.

Keyless Apps

We do not offer keyless solutions for properties. We can integrate any Keyless App your property has. With integrating your keyless app into our mobile guest console, it prevents your guest from searching for where to engage that feature of your hotel.

Credit Card Security and Fraud Protection

PCI DSS is the global security standard for all entities that store, process, or transmit cardholder data and/or sensitive authentication data. PCI DSS sets a baseline level of protection for consumers and helps reduce fraud and data breaches across the entire payment ecosystem. It is applicable to any organization that accepts or processes payment cards.Machine learning tools to help you distinguish fraudsters from customers. Our Credit Card processor uses dynamic 3D secure to apply extra authentication to high-risk payments. Check-in & Checkout: Checkout’s responsive web design provides an optimal payment flow across devices. It dynamically surfaces mobile wallets like Apple Pay and Google Pay when relevant for your customer. Machine learning tools to help you distinguish fraudsters from customers. Use dynamic 3D secure to apply extra authentication to high-risk payments, or let us take on fraudulent disputes for you with charge back protection.