Product Eleanor
Eleanor
Vendor verifiedAI Powered
One single system to manage your resort's daily operations
ExploreTECH
By Eleanor
Vendor verifiedOverview
Description
Transform your resort operations with Eleanor, your team's personal concierge and operations powerhouse. Say goodbye to juggling multiple apps, spreadsheets and group messaging apps; Eleanor streamlines daily tasks like guest check-ins, activity bookings, communication and guest feedback into one simple system. Free up your front-line team's time to focus on guests, ensuring exceptional service while we support you every step of the way.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
Eleanor provides API access for other products and vendors looking to integrate.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces
Screenshots, videos and other resources
Product features
Contactless Solutions General
Alerts and Notifications
Automatic Translations
AI Powered
Content Management System (CMS)
Customise With Brand Identity (Font, Logo, Colors and Images)
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Lingual
Multi-Property Management
Pre-arrival Upselling And Upgrades
Sales and Events Management Module
Web Based (Appless)
Whitelabel Capability
Guest Communication
Digital Concierge
Analytics Dashboard
Mobile App
Overview of reviews
Digital staff ordering
Advance ordering
Eliminates the need for paper-based registration cards
Automatically saves signed RegCards into the system database
Enables guests to view their folios directly on the iPad
General GSO
Book a restaurant table
Chat With Front Desk
Check-In Upselling
e-Reg/e-Folio
Guest App Or Web Portal Module
Guest Feedback Module (Comment Cards/Reviews)
Guest Messages and Notifications
Guest Requests
In-Room Dining Ordering
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
QR Codes for logging in
Web Based (Appless)
Additional in-room amenities ordering
Digital hotel compendium
Laundry Collection
Facilities booking
Digital Concierge
Maintenance Requests
Chatbot functionality
Multi-lingual in one screen
Easy adding of new commands
Request for service and amenities
Security And Compliance Contactless Solutions
GDPR Compliant
Guest facing experience optimization
Personalized recommendations
Offline access
Branding And Customization GSO
Customizable Branded Interface
Content Creation
Content Library
Management and Optimization GSO
Performance Reporting
PMS Integration
Check-in and Check-out
Check-In Upselling
Document And Passport Scanning
Guest Management Dashboard
Hotel Website Check-in Portal
Pre-Registration Information Collection
Real Time Notification With Housekeeping Staff
Registration Card E-signature
Remote Checkin
Self Service Check-In
Supports OTA Reservations
Terms And Conditions Signing
Food and Beverage ordering
Contactless Ordering
Customizable Branded Interface
Dietary Information With Filters For Preferences And Allergens
Digital Menus
Menu Management
Multi-Menu Ordering
Price Explanation
Price Management System
Advanced Ordering
Digital Staff Ordering
Support Level
Office Hours Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
In-product help and walk throughs
Integrations
Filter:
Clear filter
OPERA Cloud Property Management (PMS)
Vendor verifiedOPERA 5 Property Management (PMS)
Vendor verified
Infor HMS (Hospitality Management Solution)
Vendor verified
eZee Absolute
Vendor verifiedeZee Frontdesk
Vendor verified
Maestro PMS
UnverifiedTechnical specifications
Specifications
Configurations
The Eleanor team takes care of most of the setup and training process. An experienced and dedicated member of the Eleanor team will personally guide you and your resort through the setup and training requirements. Training for your resort team is done on-site to ensure a smooth transition to a new way of day to day efficient operations.
Scalability
Eleanor can be used as a stand alone single system, or via its multi-property concept can also be scaled across multiple resorts within the same group. With a guest facing group app and a powerful resource management module, Eleanor is a perfect choice for a both scenarios.
Fee structure
Tiered Subscriptions
Pricing:
Eleanor's pricing module comprises of a one time setup and training fee followed by a monthly licence fee. Prices are available on request from the vendor.
Buyers
FAQs
FAQs
How does Eleanor integrate with our existing PMS and other hotel systems?
What operational and revenue impact can we realistically expect from implementing the platform?
How complex is implementation and what resources are required from our team?
How customizable is the guest-facing experience (mobile app, messaging, branding)?