Product maison chatbot
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maison chatbot

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maison chatbot

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Overview

Launch year

2024

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Compatible integrations

0

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Last Updated

11 Jul 2025

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Description

Maison and Maison Chatbot provide an advanced AI Concierge solution designed exclusively for the hotel and hospitality industry. Our main function is to deliver seamless, 24/7 guest communication directly through your hotel's website. A key unique selling point is its ability to act as a seamless extension of your operations team, automating routine inquiries and freeing staff to focus on complex tasks, all while maintaining a hospitality-first approach to guest service.

This product is ideal for various types of businesses within the hotel and hospitality sector, including independent hotels, hotel chains, and small groups, seeking to enhance guest engagement and operational efficiency. Implementation is straightforward, as Maison operates as a cloud-based software solution that can be easily integrated into your existing hotel website with a simple code snippet, requiring no complex integrations or hardware.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryWebsite chatbots
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

AI And Natural Language Processing (NLP)

Chatbot Analytics and Data Security

Chatbot Integration, Connectivity And APIs

Live Chat Handover

Omnichannel Messaging

Sentiment Analysis and Chatbot Marketing

Visual Flow Building and Chatbot Customization

Support Level

Integrations

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Technical specifications

Specifications
Configurations

The onboarding process for Maison and Maison Chatbot is designed for seamless integration and ease of use. Our solution leverages flexible, non-proprietary web technology, allowing for straightforward implementation by simply adding a code snippet to your hotel's website. Your team will find Maison intuitive to adjust and manage, as it requires no complex dashboards or intricate systems to navigate, ensuring a rapid and efficient deployment to elevate your guest experience immediately.

Scalability

Maison's AI Concierge solution is built for robust scalability, accommodating the needs of single properties to large hotel chains seamlessly. Leveraging flexible web technology, it supports an increasing volume of guest interactions without compromising performance. The system's design allows for effortless customization across multiple properties, ensuring brand consistency while tailoring responses to specific hotel details, making it a highly adaptable and future-proof investment for growing hospitality businesses.

Fee structure

Monthly Flat Fee

Buyers

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