Inntelo AI

Inntelo AI is a unified, AI-native platform designed for the hospitality and real estate industries, serving businesses ranging from independent hotels and boutique properties to global hotel chains, branded residences, and mixed-use developments. The solution delivers an integrated suite of modular capabilities that work seamlessly together rather than standalone tools.

Delivered as cloud-based software, Inntelo AI combines conversational and agentic AI to automate guest communications, operational workflows, personalisation, and data management. Core modules include AI Guest Experience (multilingual messaging across WhatsApp, voice, phone, and chat), AI Operations & Planning (housekeeping, maintenance, and service automation), AI Personalisation & Upselling (revenue generation through tailored offers), and an AI Customer Data Platform that centralises guest profiles and insights.

The platform supports multiple departments, including front office, guest services, operations, housekeeping, maintenance, revenue, marketing, and management—enabling organisations to enhance efficiency, elevate guest experience, and drive operational performance at scale.