Product Inntelo AI Concierge
Inntelo AI Concierge
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By Inntelo AI
UnverifiedOverview
Description
Inntelo AI Concierge is an AI-powered, multilingual virtual assistant designed to automate and enhance guest communication across channels such as WhatsApp, voice, phone, and web chat. It instantly answers inquiries, fulfils service requests, and routes tasks to the appropriate teams—capturing and resolving the majority of guest interactions while improving response times and personalisation.
The solution is ideal for independent hotels, boutique properties, hotel groups, and global chains, as well as branded residences and mixed-use developments seeking to scale service quality while optimising operational efficiency.
Inntelo AI Concierge is part of a unified, cloud-based AI-native platform and is designed to integrate with core hospitality systems such as PMS, CRM, and operational tools to ensure seamless data flow, automation, and a single view of the guest.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryRobotics, AI and automation
SubcategoryVoice-based AI
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Product features
Customer Communication General
Support Level
Integrations
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Technical specifications
Specifications
Configurations
Our onboarding process is structured, collaborative, and designed for rapid deployment with minimal operational disruption. Following a discovery session, our team configures the AI Concierge using your property information, service workflows, and brand standards. We then integrate required systems, conduct testing, and train key users to ensure confidence and adoption. Most guest interactions are configured and optimized prior to launch, enabling a smooth go-live with ongoing support and continuous performance refinement.
Scalability
Inntelo AI Concierge is built to scale seamlessly from single properties to large multi-property portfolios within a unified, cloud-based platform. The solution supports high volumes of multilingual guest interactions, automates up to the majority of requests, and standardizes service delivery across locations. New properties, services, and communication channels can be added quickly, enabling operators to maintain consistent guest experiences, operational efficiency, and centralized insights as their business grows regionally or globally.
Fee structure
Monthly Flat Fee
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FAQs
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