Version 2.0 — Last Updated: [22.07.2026]
These Supplier Terms and Conditions ("Agreement") govern the relationship between ExploreTECH ("ExploreTECH", "ET", "we", "our" or "us") and any technology vendor, software provider or organisation ("Supplier", "you" or "your") that creates, maintains or manages a supplier account or product listing on the ExploreTECH Platform. By creating a Supplier account, submitting Content, purchasing a subscription, completing the Supplier Verification process, or otherwise using the Platform as a Supplier, you acknowledge that you have read, understood and agree to be bound by this Agreement.
This Agreement should be read together with the ExploreTECH Privacy Policy and any additional policies referenced herein.
For the purposes of this Agreement, the following definitions shall apply:
Account means an account registered by or on behalf of a Supplier to access the ExploreTECH Platform.
Agreement means these Supplier Terms and Conditions together with any documents expressly incorporated by reference, including the Privacy Policy and any applicable commercial documentation entered into between the Parties.
AI Services means any artificial intelligence or machine learning functionality provided by ExploreTECH, including but not limited to AI-assisted search, conversational interfaces, AI-generated recommendations, product comparisons, summaries, categorisation, feature tagging, decision-support functionality and any future services made available through the Platform.
Buyer means any authorised individual or organisation using the Platform to discover, evaluate, compare, shortlist or engage with hospitality technology suppliers or products.
Business Day means any day other than a Saturday, Sunday or public holiday in the Emirate of Abu Dhabi, United Arab Emirates.
Content means any information, data, materials, documentation, media, or other content submitted, uploaded, maintained, published, displayed, or otherwise made available by the Supplier through the Platform, including but not limited to company information, ownership details, branding, logos, product and solution information, descriptions, functionality, features, integrations, artificial intelligence capabilities, technical specifications, deployment models, operating systems, pricing and commercial information, implementation methodologies, security and compliance information, certifications, customer and hotel references, case studies, testimonials, guides, FAQs, onboarding materials, marketing collateral, brochures, presentations, screenshots, images, videos, news, announcements, translations, metadata, tags, classifications, and any updates, modifications, enhancements, or derivative versions thereof.
Enterprise Agreement means any separately executed written agreement between ExploreTECH and the Supplier that: (a) references this Agreement; and (b) sets out bespoke or enterpriselevel commercial or technical terms for the Supplier’s use of the Platform or related services, including any attached schedules, annexes or addenda
Enterprise Customer means any hotel group, management company, ownership company, hotel brand, hospitality alliance or other organisation that have licensed ExploreTECH Enterprise Solution.
Order Form means any ordering document, subscription form, online checkout, quotation acceptance, statement of work or similar document agreed between the Supplier and ExploreTECH that references this Agreement and sets out the commercial terms for the Supplier’s purchase of Platform services (including, as applicable, the relevant products or services, subscription tier, quantities, fees, payment terms and subscription term)
Party means ExploreTECH or the Supplier (as the context requires), and Parties means both of them.
Platform means the ExploreTECH technology ecosystem, including all websites, applications, supplier dashboards, buyer dashboards, APIs, enterprise environments, AI Services, comparison tools, analytics, communication tools and any current or future products and services operated by ExploreTECH.
Product means any software application, technology solution, service or other offering published by a Supplier on the Platform.
Subscription Agreement means the commercial agreement formed between ExploreTECH and the Supplier for the Supplier’s purchase of paid Platform services in accordance with Section 5.2, comprising the applicable Order Form, Enterprise Agreement, quotation, invoice or other commercial documentation issued or accepted by ExploreTECH, together with this Agreement.
Supplier means any technology provider, organisation that creates or maintains one or more product listings on the Platform, regardless of whether participation is under a free, promotional, paid or enterprise arrangement.
Verified Supplier means a Supplier that has successfully completed ExploreTECH's Supplier Verification process and form and continues to satisfy the applicable verification requirements. Verification does not constitute an endorsement, certification or recommendation by ExploreTECH of the Supplier or its Products.
Verification means the process through which a Supplier confirms the accuracy, completeness and ongoing maintenance of its published content and reaffirms its obligations under this Agreement.
ExploreTECH operates an independent hospitality technology intelligence platform that enables Buyers to discover, evaluate, compare and engage with hospitality technology solutions. The Platform is designed to support technology research and decision-making by providing structured supplier information, product information, AI-powered capabilities and related resources. ExploreTECH does not act as a reseller, procurement agent, implementation partner or contracting party between Buyers and Suppliers.
Suppliers may publish and maintain information relating to their organisation and Products through the Platform. Depending on the Supplier's participation model and any commercial arrangements entered into with ExploreTECH, additional Platform functionality or services may be made available. ExploreTECH reserves the right to introduce, modify or discontinue Platform functionality from time to time.
ExploreTECH provides an independent platform for information exchange and technology discovery in the hospitality technology sector. ExploreTECH is not a party to, and shall have no responsibility or liability for, any commercial negotiations, software licences, implementation agreements, service agreements, procurement decisions, purchase orders, contracts, payment arrangements or any other commercial relationship entered into between Suppliers and Buyers. All commercial relationships remain solely between the Supplier and the relevant Buyer. Nothing in this Agreement shall create any agency, partnership, joint venture, fiduciary or employment relationship between ExploreTECH and any Supplier or Buyer.
ExploreTECH operates as an independent platform. Unless expressly stated otherwise in a written agreement signed by ExploreTECH:
ExploreTECH does not endorse, recommend or certify any Supplier or Product.
ExploreTECH does not guarantee procurement outcomes, sales, Buyer engagement, rankings, visibility, lead generation or commercial success.
ExploreTECH does not verify every update made by Suppliers or independently validate every Supplier claim.
ExploreTECH does not warrant that any Product is suitable for a Buyer’s particular requirements, and Buyers remain responsible for conducting their own due diligence.
Supplier acknowledges that any “Verified Supplier” designation solely indicates that the Supplier has completed ExploreTECH’s verification process and accepted responsibility for maintaining accurate Content and does not constitute an endorsement, certification, recommendation or guarantee by ExploreTECH.
Supplier acknowledges that ExploreTECH continually develops and enhances the Platform. Accordingly, ExploreTECH may introduce, modify or discontinue features, functionality, AI Services, enterprise capabilities, workflows, reporting, data models, integrations or user experiences from time to time. Such enhancements shall not constitute a breach of this Agreement.
ExploreTECH may publish additional operational processes, standards, guidelines or documentation relating to the use of specific Platform functionality. To the extent such processes do not conflict with this Agreement, Suppliers agree to comply with those processes when using the relevant Platform functionality.
This Agreement becomes binding when the Supplier: creates or claims a Supplier account, subscribes or purchases any commercial services, completes the Supplier Verification process, pays an invoice issued by ExploreTECH relating to Platform services, or otherwise continues to use the Platform following notification of updates to this Agreement. Where a Supplier acts on behalf of an organisation, that individual represents and warrants that they are authorised to bind the organisation to this Agreement.
Supplier Responsibilities
General Responsibilities: The Supplier agrees to:
maintain accurate and up-to-date organisational information on the Platform;
ensure that all Products published on the Platform are actively maintained;
comply with all applicable laws, regulations and industry standards;
respond promptly and professionally to enquiries received through the Platform where applicable;
ensure that all individuals accessing the Supplier Account and dashboard are authorised to do so;
maintain the security and confidentiality of account credentials; and
comply with this Agreement and any applicable Platform policies published by ExploreTECH.
The Supplier remains solely responsible for all activities carried out through its Account.
The Supplier represents and warrants that all Content submitted to or published on the Platform is, to the best of its knowledge: accurate, complete, current, truthful, not misleading, supported by appropriate evidence where reasonably requested by ExploreTECH; and is compliant with all applicable laws and regulations. The Supplier accepts full responsibility for the accuracy of all published Content.
The Supplier acknowledges that ExploreTECH operates a continuously maintained technology intelligence platform. Accordingly, the Supplier shall promptly review and update its published Content whenever any material change occurs that may affect the accuracy, completeness or reliability of such Content. The Supplier shall use reasonable efforts to ensure that its Content remains accurate and uptodate at all times.
Supplier Content Certification
The Supplier certifies that:
it is authorised to publish all Content submitted to the Platform;
it has obtained any necessary internal approvals to publish such Content;
all Content is published in good faith;
the Supplier owns, controls or has obtained the necessary rights to publish all Content;
publication of such Content does not knowingly infringe the intellectual property or other rights of any third party; and
the Supplier understands that Buyers may rely upon such Content during the evaluation and selection of technology solutions.
The Supplier acknowledges that Content published on the Platform may be used by ExploreTECH in connection with: AI-powered search; AI-generated summaries; AI-assisted recommendations; Product comparison tools; Decision-support functionality; Buyer dashboards; Enterprise customer environments; Product discovery tools; Search functionality; Platform analytics, Reports; News distribution; educational resources; and other Platform functionality developed by ExploreTECH from time to time. The Supplier accepts responsibility for the accuracy of any Supplier-provided Content presented through such functionality and acknowledges that ExploreTECH may rely on such Content when generating outputs or presenting information on the Platform.
The Supplier acknowledges that its Products and Content may be displayed within private or customised ExploreTECH environments operated for Enterprise Customers.
Such display does not alter ownership of the Supplier's intellectual property and does not create any contractual relationship between the Supplier and the relevant Enterprise Customer.
ExploreTECH maintains standardised product categories, feature groups and feature libraries to improve the consistency and comparability of technology information across the Platform. Where the Supplier identifies Product features or capabilities that are not currently represented within the Platform's standard feature framework, the Supplier is encouraged to submit such features through the functionality provided within the Supplier Dashboard. ExploreTECH reserves the right to review, approve, reject, merge, rename, categorise or otherwise standardise proposed features in order to maintain consistency across the Platform. Submission of a proposed feature does not guarantee that such feature will be published.
ExploreTECH reserves the right to review Supplier Content before or after publication. Where ExploreTECH reasonably believes that Content is: inaccurate, misleading, infringes the rights of a third party, breaches this Agreement; or may negatively impact the integrity of the Platform, ExploreTECH may request clarification, supporting evidence or corrections from the Supplier. Where necessary, ExploreTECH may temporarily remove or restrict access to such Content pending review.
To maintain consistency across the Platform, ExploreTECH may: standardise formatting, improve grammar or spelling, translate Content into supported Platform languages, assign Products to categories; assign AI feature classifications, merge duplicate features, improve metadata, optimise searchability, standardise terminology, and make other reasonable editorial changes that do not materially alter the commercial meaning of the Supplier's Content. Where practical, ExploreTECH will consult with the Supplier before making material editorial changes.
The Supplier agrees to cooperate with reasonable requests from ExploreTECH relating to: verification activities, Content accuracy, Product updates; platform quality assurance, category classification, feature standardisation, technical clarification, enterprise customer enquiries, and compliance with this Agreement. Failure to cooperate with such reasonable requests may affect the Supplier's eligibility for certain Platform functionality, including Verified Supplier status.
The Supplier agrees to notify ExploreTECH without undue delay where any material circumstance arises that could reasonably affect the accuracy, reliability or integrity of the Supplier's published Content or Verified Supplier status. Examples include, but are not limited to: a change in ownership or legal entity, a significant product rebranding, discontinuation of a Product, insolvency or liquidation proceedings, the loss of a significant certification or accreditation referenced on the Platform, or any other event that could materially influence a Buyer's assessment of the Product.
This doesn't mean ExploreTECH will remove the supplier or product. It simply ensures ExploreTECH is informed so the published information can remain accurate and trustworthy. I think it aligns well with the philosophy behind the Verified Supplier Programme and further reinforces the integrity of the platform.
The Supplier shall not submit or publish any Content that:
is unlawful, defamatory, obscene, offensive, discriminatory or otherwise inappropriate;
contains malware, viruses, malicious code or any other element that may compromise Platform security or functionality;
constitutes unsolicited or unauthorised advertising, spam or bulk messaging; or
infringes or misappropriates any thirdparty intellectual property or other proprietary rights.
ExploreTECH may remove or restrict access to any such Content at its reasonable discretion.
The ExploreTECH Verified Supplier Programme is designed to improve the quality, accuracy and reliability of Supplier information published on the Platform. The programme enables Suppliers to certify the accuracy of their published Content and demonstrates their commitment to maintaining accurate and up-to-date information for Buyers using the Platform. Verified Supplier status is intended to enhance confidence in Supplier-provided information but shall not constitute an endorsement, certification, recommendation or guarantee by ExploreTECH regarding the Supplier, its Products or its services.
ExploreTECH may determine the eligibility requirements for participation in the Verified Supplier Programme from time to time. To obtain or maintain Verified Supplier status, a Supplier may be required to: maintain an active Supplier Account, complete the Supplier Verification process, certify the accuracy of its published Content; comply with this Agreement, cooperate with reasonable verification requests from ExploreTECH, and satisfy any additional verification requirements communicated by ExploreTECH. Participation in the Verified Supplier Programme remains at the discretion of ExploreTECH.
As part of the Supplier Verification process, the Supplier shall confirm that:
it is authorised to act on behalf of the organisation;
all published Content is accurate and complete to the best of its knowledge;
all published Content is current at the time of verification;
it accepts responsibility for maintaining the accuracy of such Content;
it understands that Buyers, Enterprise Customers and ExploreTECH AI Services may rely upon such Content;
it understands that failure to maintain accurate Content may result in suspension or removal of Verified Supplier status; and
it reaffirms its obligations under these Supplier Terms and Conditions.
Completion of the Supplier Verification process constitutes a reaffirmation of the Supplier's contractual obligations under this Agreement and shall not be interpreted as creating a separate legal agreement.
Following the Supplier’s completion of the Supplier Verification form and submission of its Content, ExploreTECH will, as the final step of the verification process, review the submitted Content. Where ExploreTECH is reasonably satisfied that the Content meets its verification requirements, ExploreTECH will certify the Supplier as a Verified Supplier and apply the “Verified Supplier” badge or green verification tag to the Supplier’s profile and/or relevant Products. ExploreTECH may, acting reasonably, decline to certify, defer certification pending further information, or request corrections or supporting evidence before certifying. Certification and the award of the Verified Mark are granted at ExploreTECH’s discretion, do not constitute an endorsement, certification, recommendation or guarantee of the Supplier, its Products or its services, and confirm only that the Supplier has completed the verification process and accepted responsibility for maintaining accurate Content. ExploreTECH’s review does not relieve the Supplier of its sole responsibility for the accuracy, completeness and lawfulness of its Content.
To maintain the integrity of the Verified Supplier Programme, ExploreTECH may periodically require Suppliers to reconfirm: the accuracy of published Content, continued authority to represent the Supplier, continued compliance with these Supplier Terms and Conditions, and any other information reasonably required by ExploreTECH. ExploreTECH may determine the timing and frequency of such reverification at its sole discretion.
Where a Supplier fails to complete a requested reverification within the timeframe specified by ExploreTECH, ExploreTECH may: suspend Verified Supplier status, remove the Verified badge from the Supplier's profile or Product, temporarily limit access to certain Platform functionality related to verification, or take any other reasonable action necessary to preserve the integrity of the Platform. Such action shall not automatically terminate the Supplier's Platform Account or any commercial agreement unless otherwise provided under this Agreement.
ExploreTECH may suspend or withdraw Verified Supplier status where it reasonably believes that:
published Content is materially inaccurate;
the Supplier has knowingly provided false or misleading information;
the Supplier repeatedly fails to maintain published Content;
the Supplier materially breaches these Supplier Terms and Conditions;
the Supplier fails to cooperate with reasonable verification requests;
the Supplier no longer satisfies the eligibility requirements for the Verified Supplier Programme; or
continuation of Verified Supplier status could reasonably undermine confidence in the integrity of the Platform.
Were reasonably practicable, ExploreTECH will provide the Supplier with an opportunity to correct the relevant issue before removing Verified Supplier status.
ExploreTECH maintain records relating to the Supplier Verification process for legal, operational, security and compliance purposes. Such records may include: the identity of the individual completing the verification, the Supplier organisation, the date and time of verification, the version of these Supplier Terms and Conditions accepted, verification history; reverification history, system-generated audit logs, IP address and device information where available, and any other information reasonably required to demonstrate compliance with the Verified Supplier Programme. These records may be retained by ExploreTECH in accordance with its Privacy Policy and applicable legal obligations.
Following successful completion of the Supplier Verification process, ExploreTECH issue a confirmation to the Supplier by email, through the Supplier Dashboard or by any other communication method supported by the Platform. ExploreTECH may also notify authorised internal administrators that a Supplier has successfully completed or renewed its verification. Such notifications are intended solely for operational and record-keeping purposes and do not create any additional contractual rights or obligations.
ExploreTECH reserves the right to modify, enhance or discontinue the Verified Supplier Programme from time to time. Where material changes are made to the verification requirements, ExploreTECH may require existing Verified Suppliers to complete an updated verification process in order to retain their Verified Supplier status.
Subject to and for so long as the Supplier holds Verified Supplier status, ExploreTECH grants the Supplier a limited, non-exclusive, non-transferable, revocable licence to display the ExploreTECH “Verified Supplier” badge, mark or green verification tag (the “Verified Mark”) solely in connection with the Supplier’s participation on the Platform and in accordance with any usage guidelines published by ExploreTECH. The Supplier shall not: (a) alter, modify or combine the Verified Mark with any other mark; (b) use the Verified Mark in any manner that suggests endorsement, certification, recommendation or guarantee by ExploreTECH of the Supplier, its Products or its services; or (c) use the Verified Mark in relation to any product, entity or content that has not been verified. The Verified Mark remains the exclusive property of ExploreTECH. Upon suspension, withdrawal or lapse of the Supplier’s Verified Supplier status, or upon termination of this Agreement, the licence granted under this clause shall immediately cease and the Supplier shall promptly remove the Verified Mark from all of its materials, websites and communications.
ExploreTECH may offer Suppliers optional paid subscriptions, enterprise services, professional services or other commercial offerings that provide access to additional Platform functionality, services or benefits. Participation in such commercial services is optional unless otherwise amended by ExploreTECH. The features, functionality, pricing and benefits applicable to any commercial offering shall be communicated separately through ExploreTECH's pricing pages, Supplier Dashboard, quotations, Order Forms, Enterprise Agreements or other commercial documentation.
A Subscription Agreement shall be formed, and the paid subscription or other commercial services for Platform services shall commence, on the earliest of:
the Supplier’s successful completion of an online subscription purchase through the Platform;
the Supplier’s acceptance of a quotation or commercial proposal issued by ExploreTECH;
execution by both Parties of an Order Form or Enterprise Agreement referencing these Supplier Terms and Conditions;
payment by the Supplier of an invoice issued by ExploreTECH that references these Supplier Terms and Conditions; or
any other written agreement between the Parties confirming commencement of the commercial services.
By completing any of the above actions, the Supplier agrees to be bound by this Agreement together with the applicable commercial terms governing the purchased services (including any Order Form, Enterprise Agreement or quotation).
The commercial terms applicable to a paid subscription, including but not limited to subscription fees, billing frequency, payment terms, subscription period, renewal arrangements, discounts and any additional services, shall be governed by the applicable quotation, Order Form, Enterprise Agreement, invoice or other commercial documentation issued or accepted by ExploreTECH. Where a conflict exists between this Agreement and an executed commercial agreement solely in respect of commercial matters, the executed commercial agreement shall prevail to the extent of that conflict.
ExploreTECH may accept payment through one or more approved payment methods, including but not limited: online card payments via the platform, bank transfers for invoiced payments, or any other payment method approved by ExploreTECH. ExploreTECH reserves the right to introduce, modify or discontinue accepted payment methods at any time.
Unless otherwise agreed in writing, paid subscriptions shall renew automatically in accordance with the applicable commercial terms or subscription tier selected by the Supplier. ExploreTECH reserves the right to modify its commercial offerings, subscription plans or pricing from time to time. Any changes affecting an existing paid subscription shall only take effect upon renewal unless otherwise agreed between the Parties or required by applicable law.
Where payment remains outstanding beyond the applicable payment term, ExploreTECH may, after providing the Supplier with at least Fourteen (14) days’ prior written notice and an opportunity to cure:
suspend access to paid Platform functionality;
suspend access to enterprise functionality where applicable; or
take other reasonable measures necessary to protect its commercial interests.
Suspension of paid services shall not affect the Supplier's continuing obligations under these Supplier Terms and Conditions.
Without prejudice to any other right or remedy, where any undisputed amount payable by the Supplier remains outstanding beyond its due date, ExploreTECH may charge interest on the overdue amount at the rate of one and a half per cent (1.5%) per month (or the maximum rate permitted by applicable law, if lower), accruing daily from the due date until payment is made in full, whether before or after judgment. The Supplier shall also reimburse ExploreTECH for reasonable costs of collection of overdue amounts.
Unless otherwise expressly agreed in writing or required by applicable law, subscription fees and other amounts paid to ExploreTECH are non-refundable. Any applicable refund policy published by ExploreTECH shall apply where relevant.
The Supplier shall be responsible for any taxes, duties, levies or governmental charges applicable to its purchase of commercial services, excluding taxes based upon ExploreTECH's income.
Termination of a paid subscription shall not affect: obligations accrued prior to termination, outstanding payment obligations, ownership of Supplier Content, intellectual property rights, or any provisions of this Agreement that are intended to survive termination.
Except as expressly provided in this Agreement, the Supplier retains all right, title and interest in and to its Content and all associated intellectual property rights. Nothing in this Agreement transfers ownership of the Supplier's intellectual property to ExploreTECH.
By submitting Content to the Platform, the Supplier grants ExploreTECH a worldwide, non-exclusive, royalty-free license to: host, store, publish, reproduce, display, distribute, index, categorise, translate, localise, format, optimise, summarise, analyse, proces, reference, link to, create previews of; and otherwise use the Supplier's Content solely for the purposes of operating, improving, promoting and supporting the Platform and related services. This licence shall remain in force for so long as the relevant Content remains published on the Platform and for any reasonable period thereafter necessary to comply with legal, operational or archival obligations. This license does not transfer ownership of the Supplier’s intellectual property to ExploreTECH.
The Supplier acknowledges and agrees that ExploreTECH may use Supplier Content within its AI Services for purposes including, but not limited to: AI-assisted search, conversational assistants, product recommendations, product comparisons, feature extraction, content summarisation, metadata generation, categorisation, translation, search optimisation, decision-support functionality; and future AI-powered Platform services. ExploreTECH may also use Supplier Content to develop, train, test, fine-tune, evaluate and improve its AI Services and underlying machine-learning models, provided that any such use for model training and improvement shall be on an aggregated and/or de-identified basis that is not intended to identify the Supplier or reconstruct its Confidential Information. ExploreTECH shall not intentionally alter the factual meaning of Supplier Content when generating AI outputs.
Supplier acknowledges that its Content may be displayed, searched, compared and analysed within private ExploreTECH environments operated on behalf of Enterprise Customers. Such use forms part of the licence granted under this Agreement and does not transfer ownership of the Supplier's Content.
Supplier grants ExploreTECH permission to use Supplier Content for legitimate promotion of the Platform, including but not limited to: Platform demonstrations, webinars, educational material, newsletters, product comparisons, search results, category pages, AI demonstrations, marketing collateral, conference presentations; and other promotional activities relating to ExploreTECH.
ExploreTECH may supplement Supplier Content with information lawfully obtained from publicly available sources where ExploreTECH reasonably believes such information to be accurate and relevant. Where practical, ExploreTECH may provide the Supplier with the opportunity to review or amend such information through the Supplier Dashboard.The Supplier remains responsible for reviewing and maintaining all published information relating to its Products.
To maintain consistency across the Platform, ExploreTECH may: standardise terminology, improve formatting, correct spelling or grammar, categorise Products, categorise features, merge duplicate features, assign AI feature classifications, optimise metadata, improve searchability, translate Content; and make reasonable editorial changes that do not materially alter the commercial meaning of Supplier Content. To the extent permitted by applicable law, the Supplier consents to such editorial changes and to the adaptation, translation and other uses of its Content necessary to provide the Platform services.
Following termination of the Supplier's participation, ExploreTECH may remove Supplier Content from public areas of the Platform within a reasonable period. ExploreTECH may retain copies of such Content where reasonably necessary for: legal compliance, audit purposes, dispute resolution, backup, security; or archival requirements.
The Platform, including its software, databases, taxonomies, feature frameworks, category structures, AI models, comparison methodologies, dashboards, reports, graphics, user interfaces, workflows, documentation and all related intellectual property rights are and shall remain the exclusive property of ExploreTECH or its licensors. Nothing contained within this Agreement grants the Supplier any ownership interest in the Platform or its underlying intellectual property.
"ExploreTECH", the ExploreTECH logo and any associated names, logos, service marks, product names or branding are the property of ExploreTECH. The Supplier shall not use ExploreTECH branding except where expressly authorised in writing or where reasonably necessary to identify its participation on the Platform.
The Supplier warrants that it owns or has obtained all necessary rights to publish its Content on the Platform. The Supplier remains solely responsible for obtaining any licences, permissions or approvals required to publish such Content.
The Supplier shall not publish any Content that infringes the copyright, trademark, patent, trade secret or other proprietary rights of any third party. Where ExploreTECH reasonably believes that published Content infringes third-party rights, ExploreTECH may remove or restrict access to such Content pending investigation.
Except where expressly permitted in writing, the Supplier shall not:
copy or reproduce the Platform or substantial portions thereof;
scrape or harvest Platform data;
reverse engineer Platform software;
use automated tools to extract Platform content;
attempt to access restricted areas of the Platform;
interfere with Platform security;
create competing databases using Platform information; or
otherwise misuse ExploreTECH intellectual property.
Where the Supplier voluntarily provides suggestions, recommendations, ideas or feedback relating to the Platform, ExploreTECH may use such feedback without restriction and without any obligation to compensate the Supplier.
The provisions of this Section REF _Ref234398841 h * MERGEFORMAT 7 shall survive termination of this Agreement to the extent reasonably necessary to protect the rights and obligations of the Parties.
The Supplier represents and warrants that it has the full legal right, authority and capacity to enter into this Agreement and to perform its obligations under it. Where an individual accepts this Agreement on behalf of an organisation, that individual represents and warrants that they are authorised to bind the organisation to this Agreement.
The Supplier represents and warrants that it shall comply with all applicable laws, regulations, sanctions, industry standards and governmental requirements relating to its Products, Content and use of the Platform.
The Supplier represents and warrants that all Content submitted to the Platform is: accurate, complete, current, not knowingly false or misleading, has not been intentionally omitted where such omission would materially mislead a Buyer; and shall be maintained in accordance with this Agreement.
The Supplier represents and warrants that it owns, controls or has obtained all rights necessary to publish its Content and to grant the licences described in this Agreement.
The Supplier represents and warrants that publication of its Content does not knowingly infringe the copyright, trademark, patent, trade secret or other proprietary rights of any third party.
The Supplier acknowledges that the warranties contained within this Agreement are continuing obligations and apply throughout the Supplier's participation on the Platform, rather than solely at the time the Content is first published or verified.
Except as expressly stated within this Agreement, the Platform and all related services are provided on an "as is" and "as available" basis.
ExploreTECH expressly disclaims all warranties, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted availability.
The Supplier agrees to defend, indemnify and hold harmless ExploreTECH, its directors, officers, employees, contractors, affiliates and representatives from and against any claims, liabilities, losses, damages, judgments, settlements, costs and reasonable legal expenses arising out of or relating to: any breach of this Agreement by the Supplier, inaccurate or misleading Supplier Content, infringement of intellectual property rights, unlawful or negligent acts or omissions of the Supplier, any misrepresentation made by the Supplier, any Product or service supplied by the Supplier to an ExploreTECH user, any contractual relationship between the Supplier and a Buyer or any violation of applicable law by the Supplier.
Nothing in this Agreement shall limit or exclude either Party’s liability for:
death or personal injury caused by its negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot be limited or excluded under applicable law.
Subject to the foregoing, to the fullest extent permitted by applicable law, ExploreTECH shall not be liable to the Supplier for any indirect or consequential loss, or for any loss of profits, revenue, goodwill, data or business opportunities, or for any decisions or actions taken by Buyers or Enterprise Customers in reliance on Supplier Content or on Platform functionality (including AIgenerated outputs and product comparisons).
Subject to section REF _Ref234401740 h 9.2, ExploreTECH’s total aggregate liability to the Supplier arising out of or in connection with this Agreement and any Subscription Agreement, whether in contract, tort (including negligence), misrepresentation, restitution or otherwise, shall not exceed an amount equal to the total subscription fees actually paid by the Supplier to ExploreTECH during the three (3) months immediately preceding the event giving rise to the claim. Where the Supplier participates solely under a free participation model with no subscription fees payable, ExploreTECH’s total aggregate liability shall not exceed one hundred US dollars (USD 100).
Without limiting the foregoing, the Supplier's indemnity shall include claims arising from the publication or presentation of Supplier Content through: AI-generated responses, AI-assisted recommendations, comparison tools, enterprise environments, search functionality, analytics, reports, newsletters, educational material; or other Platform functionality, where such claims arise directly from inaccurate, incomplete, misleading or unlawful Supplier Content.
ExploreTECH shall promptly notify the Supplier of any claim for which indemnification is sought. The Supplier shall assume the defence of such claim using legal counsel reasonably acceptable to ExploreTECH. ExploreTECH reserves the right to participate in the defence of any claim at its own expense. The Supplier shall not settle any claim affecting ExploreTECH without ExploreTECH's prior written consent, such consent not to be unreasonably withheld.
ExploreTECH does not endorse, recommend or certify any Supplier or Product unless expressly stated in writing. Verified Supplier status solely confirms that the Supplier has completed ExploreTECH's verification process and accepted responsibility for maintaining accurate Platform Content.
ExploreTECH does not guarantee; sales, Buyer engagement, procurement outcomes, enterprise selection, rankings, visibility, lead generation, product recommendations, inclusion within Buyer shortlists; or commercial success.
The Supplier acknowledges that Buyers remain solely responsible for conducting their own due diligence before selecting, purchasing or implementing any Product ExploreTECH does not independently verify every Supplier claim nor warrant the suitability of any Product for a Buyer's specific requirements.
Supplier acknowledges that AI-generated responses are produced using Supplier-provided information together with other Platform data and may contain summarised, inferred or contextualised information. ExploreTECH does not warrant that AI-generated responses will always be complete, accurate or suitable for every purpose.
The Supplier acknowledges that the Platform and related services may not be available at all times and may contain bugs, errors, interruptions, delays or other technical limitations. ExploreTECH does not warrant that the Platform will be uninterrupted, timely, secure, free from viruses or other harmful components, or errorfree, nor does it warrant that any defects or errors will be corrected within a particular timeframe. To the fullest extent permitted by applicable law, any access to and use of the Platform is provided on an “as is” and “as available” basis and is subject to the disclaimers set out in this Agreement.
ExploreTECH may suspend all or part of the Supplier's access to the Platform where it reasonably believes that the Supplier has:
materially breached this Agreement;
failed to maintain accurate Content;
knowingly published fraudulent or misleading information;
infringed the rights of a third party;
engaged in unlawful conduct;
failed to pay applicable subscription fees where relevant;
misused Platform functionality;
compromised Platform security; or
otherwise acted in a manner likely to undermine the integrity, security or reputation of the Platform.
Where reasonably practicable, ExploreTECH shall provide prior notice and an opportunity to remedy the breach before suspension.
The Supplier may terminate its participation on the Platform by providing a prior written notice of at least thirty (30) days to ExploreTECH, subject to any outstanding commercial obligations. Termination of Platform participation does not automatically terminate any active commercial agreement unless otherwise agreed in writing.
ExploreTECH may terminate this Agreement immediately where the Supplier:
commits a material breach that is incapable of remedy;
repeatedly commits material breaches;
knowingly publishes fraudulent or misleading Content;
repeatedly fails to comply with verification requirements;
enters liquidation or insolvency proceedings;
ceases business operations; or
engages in conduct that materially damages the reputation, security or integrity of the Platform.
Effect of Termination
Upon termination:
the Supplier's right to access the Platform shall cease;
ExploreTECH may remove Supplier Content from public areas of the Platform;
outstanding payment obligations shall remain payable;
provisions relating to intellectual property, indemnity, confidentiality, limitation of liability and dispute resolution shall survive termination; and
ExploreTECH may retain audit records and archived Content where reasonably necessary for legal, compliance or operational purposes.
ExploreTECH processes personal data in accordance with its Privacy Policy, as updated from time to time. By using the Platform, the Supplier acknowledges that personal information may be collected, processed, stored and used by ExploreTECH for the purposes of operating, securing, improving and supporting the Platform and related services. Each Party shall comply with all applicable data protection and privacy laws relevant to its obligations under this Agreement.
The Supplier remains solely responsible for ensuring that any personal data, customer information or other information submitted to the Platform has been collected and may be shared lawfully.
The Supplier warrants that it has obtained all necessary rights, permissions and consents required to submit such information to ExploreTECH.
Each Party shall comply with all data protection and privacy laws applicable to it, including, as applicable, the ADGM Data Protection Regulations 2021, Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the UAE PDPL), Regulation (EU) 2016/679 (the EU General Data Protection Regulation or EU GDPR) and the EU GDPR as it forms part of the law of the United Kingdom by virtue of the European Union (Withdrawal) Act 2018 (the UK GDPR), together with any other data protection or privacy laws applicable to a Party in the jurisdictions in which it operates or offers or uses the Platform. In respect of any personal data that the Supplier submits to or makes available through the Platform, the Supplier acts as an independent controller and represents and warrants that it has a lawful basis and all necessary rights, consents and notices in place to submit such personal data to ExploreTECH and to permit its processing as contemplated by this Agreement. Where ExploreTECH processes personal data on behalf of the Supplier as a processor, such processing shall be governed by a separate data processing agreement between the Parties, which shall prevail over this Agreement to the extent of any conflict in respect of such processing. Each Party shall implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage, and shall provide reasonable cooperation and assistance to the other Party in complying with applicable data protection laws, including in relation to data subject requests, security incidents and any restrictions on international transfers of personal data.
The Supplier acknowledges that, as described in the ExploreTECH Privacy Policy, personal data submitted to or processed through the Platform may be processed and stored by third-party processors and group entities located outside the United Arab Emirates, the European Economic Area (EEA) and the United Kingdom, including in countries which may not provide an equivalent level of data protection. In particular, ExploreTECH’s central infrastructure is hosted on cloud environments in the United States, and certain hosting, artificial intelligence, analytics and payment processing activities involve transfers to the United States and other non-EEA and non-UK jurisdictions. Where personal data originating in the EEA or the United Kingdom is transferred to a country that has not been recognised as providing an adequate level of protection, ExploreTECH shall ensure that such transfer is subject to appropriate safeguards in accordance with the EU GDPR and the UK GDPR, including, as applicable, the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, together with appropriate technical and organisational measures such as encryption, access controls and data minimisation. Transfers of personal data from the United Arab Emirates shall be made in compliance with the cross-border transfer requirements of the UAE PDPL and any other applicable data protection laws. Each Party shall provide the other with reasonable cooperation and assistance in relation to any such transfers and the safeguards applicable to them.
For the purposes of this Agreement, Confidential Information means any non-public business, commercial, financial, technical or operational information disclosed by one Party to the other that is designated as confidential or would reasonably be understood to be confidential by its nature and/or and the circumstances of disclosure. Confidential Information does not include information that: is or becomes publicly available through no breach of this Agreement by the receiving party, was lawfully known by the receiving Party before disclosure without breach of any duty of confidentiality, is lawfully obtained from an independent third party, or is independently developed without reference or the use of to the Confidential Information.
Confidentiality Obligations
Each Party shall:
keep the other Party’s Confidential Information strictly confidential;
use Confidential Information solely for purposes connected with the performance, enforcement or exercise of rights under this Agreement;
protect Confidential Information using reasonable technical and organisational security measures; and
not disclose Confidential Information to any third party except:
to its directors, officers, employees, professional advisers or contractors who have a legitimate need to know the information for purposes connected with this Agreement and who are themselves bound by confidentiality obligations no less protective than those set out herein; or
where disclosure is required by applicable law or regulation
Where a Party is required to disclose Confidential Information pursuant to applicable law, regulation, court order or the lawful request of a governmental or regulatory authority, that Party may do so provided that, to the extent legally permitted, it gives the other Party reasonable prior written notice of such requirement and cooperates with any reasonable steps requested by the other Party to seek confidential treatment or a protective order. A Party may also disclose Confidential Information to its professional advisers (including lawyers, auditors and consultants) who are themselves bound by professional or contractual confidentiality obligations.
The confidentiality obligations contained within this Section shall survive termination of this Agreement for a period of five (5) years, or for such longer period as required by applicable law. With respect to trade secrets, such obligations shall continue for so long as the information in question qualifies as a trade secret under applicable law.
ExploreTECH may amend these Supplier Terms and Conditions from time to time.
Where material changes are made, ExploreTECH may provide reasonable notice through the Platform, email or other appropriate communication channels. Continued use of the Platform following the effective date of such amendments constitutes acceptance of the updated Agreement. Where required by law or where the amendments materially affect the Supplier's rights or obligations, ExploreTECH may require the Supplier to expressly accept the updated Agreement before continuing to access certain Platform functionality.
ExploreTECH may assign or transfer this Agreement in connection with a merger, acquisition, corporate restructuring or sale of all or substantially all of its business or assets. The Supplier may not assign or transfer this Agreement without the prior written consent of ExploreTECH.
Neither Party shall be liable for any delay or failure to perform its obligations under this Agreement where such delay or failure results from events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, labour disputes, cyberattacks, internet outages or failures of third-party service providers. The affected Party shall use reasonable efforts to minimise the impact of such events.
If any provision of this Agreement is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original commercial intent.
Failure by either Party to enforce any provision of this Agreement shall not constitute a waiver of that provision or of any other rights under this Agreement. Any waiver must be made in writing.
Except as expressly provided in this Agreement, a person who is not a Party to this Agreement shall have no right to enforce any of its terms. Notwithstanding the foregoing, the ExploreTECH directors, officers, employees, contractors, affiliates and representatives referred to in the indemnification provisions of this Agreement may enforce those provisions as intended beneficiaries. The Parties may vary or rescind this Agreement without the consent of any such third party.
This Agreement, together with any documents expressly incorporated by reference and any applicable commercial documentation, constitutes the entire agreement between the Parties relating to the Supplier's use of the Platform and supersedes all prior discussions, negotiations and agreements relating to the same subject matter.
This Agreement shall be governed by and construed in accordance with the laws of the Abu Dhabi Global Market (“ADGM”), without regard to any conflict of law rules that would result in the application of the laws of any other jurisdiction.
The Parties shall first use reasonable efforts to resolve any dispute arising under this Agreement through good faith discussions. Where a dispute cannot be resolved within thirty (30) days, either Party may refer the matter to the exclusive jurisdiction of ADGM Courts, including, where applicable, the ADGM Small Claims Division.
ExploreTECH reserves the right, at its sole discretion, to bring or initiate claims, actions or proceedings against the Supplier in:
the courts having jurisdiction over the Supplier’s registered office or principal place of business; and/or
any other courts of competent jurisdiction over the Supplier or the relevant dispute.
The Supplier irrevocably submits to the jurisdiction of such courts for the purposes of any claim brought by ExploreTECH under this Agreement and waives any objection to such courts on the grounds of forum non conveniens or similar doctrines.
Where the Supplier is incorporated, has its principal place of business, or otherwise operates in the United States of America, the Supplier irrevocably waives any right it may have to a trial by jury in any legal action or proceeding arising out of or in connection with this Agreement or the transactions contemplated by it. The Supplier agrees that any such action or proceeding shall be decided by a judge sitting without a jury, to the fullest extent permitted by applicable law.
Any notice required under this Agreement shall be given in writing by email or by another communication method designated by ExploreTECH. Notices shall be deemed received on the first Business Day following successful transmission unless evidence demonstrates otherwise.
Any provisions which by their nature are intended to survive termination of this Agreement, including but not limited to provisions relating to intellectual property, confidentiality, representations and warranties, indemnification, limitation of liability, audit records and dispute resolution, shall survive termination.
Questions regarding these Supplier Terms and Conditions may be directed to ExploreTECH using the contact details published on the Platform from time to time.
The Parties agree that acceptance of this Agreement by electronic means, including but not limited to:
selecting an acceptance checkbox;
clicking an acceptance or confirmation button;
completing the Supplier Verification process;
purchasing a subscription through the Platform;
executing an electronic Order Form or Enterprise Agreement;
paying an invoice that references these Supplier Terms and Conditions; or
otherwise continuing to use the Platform following notice of material amendments to this Agreement,
shall constitute valid and legally binding acceptance of this Agreement to the fullest extent permitted by applicable law. Where an individual accepts this Agreement electronically on behalf of a Supplier, that individual represents and warrants that they are authorised to bind the Supplier to this Agreement.
In the event of any conflict or inconsistency between the terms of this Agreement and the terms of any executed Order Form, Enterprise Agreement or other agreements, the following order of precedence shall apply (in descending order):
the executed Order Form, Enterprise Agreement or other agreements (solely in respect of commercial and servicespecific terms);
any addenda or specific regional terms expressly incorporated into such Order Form or Enterprise Agreement; and
this Agreement.
To the extent of any conflict, the higherranking document shall prevail, but only in relation to the subject matter of that conflict.