Overview

Launch year

2017

Compatible integrations

11

Add-on to

Messagebox Guest Services Management Platform

Last Updated

9 Dec 2025

Description

MessageBox Engineering is an asset and maintenance hub for hotels. Teams upload asset registers, store histories and documents, create work orders, and schedule preventive maintenance with a 52-week PM view. Real-time dashboards track SLAs, reactive vs preventive tasks, and progress, keeping engineering operations organized and compliant property-wide, for smoother uptime.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryHospitality operations

SubcategoryBack Office Collaboration Hotel Tools

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups

Screenshots, videos and other resources

Product features

Dashboards, Analytics and Reporting

Alerts and Notifications

Corporate Reporting

Custom Reports

Daily Reporting

Real Time Alerts

Human Resources Management

Messaging And Collaboration

Chat With Front Desk

Staff Communication (Task Manager) Module

Team Chat

Optimization And Integrations

Task Management And Control

Custom Inspection Checklists

Preventative Maintenance Module

Maintenance Reporting: Analyzes preventative maintenance effectiveness

Workflows And Automation

Automated Task Routing

Custom Rules And Prioritization

Mobile Request Dispatching

Escalation Workflows: Automates unresolved complaint escalation

Task Dependencies: Ensures tasks are executed in sequence

Guest experience operations management

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

Integrations

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Oracle Hospitality Integration Platform ( OHIP )

Vendor verified

Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Daylight PMS

Vendor verified

Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)

WINHMS PMS

Vendor verified

Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Messagebox Guest Services Management Platform

Vendor verified

Vendor: MessageboxCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

Housekeeping Management Platform

Vendor verified

Vendor: MessageboxCategory: Hospitality operationsSubcategory: Back Office Operations Software

MessageBox Transportation

Vendor verified

Vendor: MessageboxCategory: Guest and traveler techSubcategory: Digital concierge solutions

Housekeeping Management Platform

Vendor verified

Vendor: MessageboxCategory: Hospitality operationsSubcategory: Back Office Operations Software

MessageBox Transportation

Vendor verified

Vendor: MessageboxCategory: Guest and traveler techSubcategory: Digital concierge solutions

FX FrontDesk

Partially verified

Vendor: IDSNextCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Interel OS

Partially verified

Vendor: InterelCategory: Information communication technologySubcategory: Guest Room Management System (GRMS)

Technical specifications

Specifications

Configurations

The client will need to provide us the deliverables after which we will set up the system followed by onsite/remote training.

Scalability

Fee structure

Annual Flat Fee

Buyers

FAQs

Message Box Facilities Management