Product Room Service ordering
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Room Service ordering
UnverifiedRoom service ordering tool without any downloads with customer's phone.
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By Hotelway
UnverifiedOverview
Description
A convenient way to view room service menu with pictures, and order them. Directly from customer's phone.
No downloads required. After the ordering, the kitchen staff will receive a SMS notification about the order and can proceed.
Guests can modify, or add requests to each item, and also to the delivery itself.
Supports also Take away and pre- ordering.
Any business with the restaurant can use this solution, including theme parks with a restaurants and golf resorts.
No intergrations are required to start using this product.
Guests can be directed to the service via Qr-code, but also as part of the normal chat, or with a special email link, or Wifi Landing page.
Details
Infrastructure detailsCloud, Open API, Multi-Property
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryMobile ordering technology
Integrations
No integrations needed at all. Guests will reach via link or QR-code.
Can also be part of a special widget, like hotel app, or on touch screens.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Screenshots, videos and other resources
Product features
Dashboards, Analytics and Reporting
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Support Level
Integrations
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Specifications
It is a java based widget in a specific (hidden) website, which can be used with any browser and smart device. No logins or registrations needed.
Configurations
The entire process to adopt this will take less than 3 hours from our customer, including a short training session and a meeting to decide the content. Hotelway only needs the info about the menu items and the pictures of them.
Scalability
HotelWay Room Service ordering is designed for ultimate scalability, adapting seamlessly to the demands of any F&B operation, from small cafes within a hotel to expansive resort dining. Our cloud-based, no-download, web-app solution handles fluctuating order volumes efficiently without requiring additional hardware or significant IT resources. The system's ability to send immediate SMS notifications to kitchen staff and its intuitive guest interface ensures smooth operations and expedited service delivery, even during peak periods, allowing you to maximize F&B revenue and guest satisfaction without operational bottlenecks.
Fee structure
Usage Based
Pricing:
A setup fee. Then small flat fee (AED400) plus commission of the value of the orders.
Buyers
FAQs
FAQs
What is a hotel chatbot?
How does it work?
Why do I need it?
How do I get started?
How much does it cost?
I don’t see the benefit of having a chatbot in my hotel page?
How can we make sure the bot gives correct answers?
How can I see how much revenue the chatbot generates?
Will the bot get more people to our webpage?
We don’t know what the future brings, why do we need it now?