Hotelbuddy Technology

HotelBuddy is a cloud‑based guest experience and hotel operations platform built for the hospitality industry, including independent hotels, boutique properties and hotel groups seeking to modernize the guest journey from pre‑arrival to post‑departure. 

Our solution is a comprehensive suite of interconnected modules—including online check‑in/out, mobile keys, upselling tools, digital guest directory, guest chat, extra‑services webshop, and in‑stay features like casting and bill management—that work seamlessly together to enhance service delivery and drive incremental revenue. 

HotelBuddy delivers primarily cloud‑based software, accessible via web browser on any device, and integrates deeply with leading PMS and IoT hardware such as electronic door locks and hotel networks to deliver keyless access and digital services. 

Our platform supports key hotel departments, including Front Desk/Guest Services, Sales & Revenue/Upselling Teams, IT/Systems Management, F&B/Extra Services, and Operations, enabling contactless automation, reduced front‑desk workload, improved operational efficiency and elevated guest satisfaction.