Eleanor

Eleanor is a single, unified platform for managing daily operations at luxury resorts, helping teams lead in both efficiency and guest experience. Founded in 2018 and headquartered in the United Kingdom, Eleanor is redefining frontline operations by replacing the long-held reliance on multiple systems and apps with one seamless solution.

Today, Eleanor empowers more than 10,000 guest-facing employees across branded and independent resorts worldwide, enabling teams to deliver exceptional service with confidence.

Eleanor is a Hotel Tech Awards 2026 Best Concierge Software Runner-Up and is widely recognised as a reliable, preferred platform for hotels and resorts seeking to streamline operations through a single, intuitive system.