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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2020

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Compatible integrations

1

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Last Updated

28 May 2025

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Description

Lucaluca is a hotel check-in/out solution designed to streamline the guest experience and enhance operational efficiency. One of its unique selling points is its user-friendly interface, making it easy for both guests and staff to use. Another key feature is its ability to integrate with existing hotel management systems, allowing for a seamless transition and minimal disruption to daily operations.

This product is ideal for independent hotels, boutique hotels, and small hotel groups looking to modernize their check-in/out process and improve guest satisfaction. It is also suitable for travel management companies looking to provide a more efficient and personalized experience for their clients.

While Lucaluca does require integrations with existing hotel management systems, our team of experts will work closely with your IT department to ensure a smooth and successful implementation.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Integrations

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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Luca's onboarding process is designed for a smooth and efficient transition. We begin with a personalized consultation to understand your specific needs and tailor the implementation plan. This includes data migration support, comprehensive training for your team, and ongoing technical assistance. Our dedicated onboarding specialists will guide you through each step, ensuring a seamless integration with minimal disruption to your operations and a swift path to realizing Luca's full potential.

Scalability

Luca's cloud-based architecture ensures exceptional scalability, adapting seamlessly to your evolving business needs. Whether you're experiencing rapid growth or seasonal fluctuations, Luca can handle increased data volumes and user activity without compromising performance. This inherent scalability allows you to focus on your core business, confident that Luca can support your expansion and changing demands. Our platform grows with you, eliminating the need for costly and disruptive system overhauls.

Fee structure

Monthly Flat Fee
Pricing:

Buyers

FAQs