product-logo

IVI

Claim profile
By Infinito
unverifiedUnverified

redistributor-image
Gagan Khurana
Get Contact Details
Or
Contact vendor representative through Exploretech

Overview

Launch year

2019

rocket-lunch-logo
Compatible integrations

5

brand-logo
Last Updated

3 Jun 2025

rocket-lunch-logo

Description

Infinito's IVI is a Intelligent Virtual Interactions solution designed to enhance customer engagement and streamline communication processes. By utilizing advanced AI technology, IVI offers personalized and efficient interactions that can significantly improve customer satisfaction and operational efficiency. This product is ideal for businesses in the hospitality industry, such as independent hotels, chains, and travel management companies, looking to elevate their customer service experience.

IVI does not require any complex integrations to implement the technology, making it a seamless and hassle-free solution for businesses looking to enhance their customer interactions. With its user-friendly interface and customizable features, IVI is the perfect tool for businesses seeking to stay ahead of the competition and deliver exceptional customer service. Visit our website for more information on how IVI can benefit your business.

Details

Infrastructure detailsStand-alone
Support languagesENAR
CategoryBusiness intelligence
SubcategoryBusiness Intelligence Tools (BI)
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

Product features

Dashboards, Analytics and Reporting

Alerts and Notifications
Booking Pattern Analysis
Custom Dashboards
Custom Reports
Daily Reporting
Dashboarding And Data Visualization
Market Insights Reporting
Real Time Alerts
Reporting And Analytics
Sales Data
Sales Forecasting
Scheduled Reports

Financial management

Business Intelligence

Availability Calendar (With Prices Per Day)
Calendar View
KPI Dashboard
Performance Data
Revenue Pacing
Occupancy On-The-Books (OTB) Data (if supported)
Market Segments Analysis (Discount, Leisure, Groups, Corporate, Retail, Government, Wholesale)
Pickup Analysis
Early Warning Trends

Market Intelligence

Benchmarking
Competitor Benchmarking
Price Comparison
Rate Intelligence

Forecasting BI

Demand Pace Analysis

Meeting And Events Intelligence

Optimization And Integrations BI

Automated Data Gathering And Integration
Automated Reporting
Centralized User And Role Management
Multi-Property Management

Sales Management

Sales Data

Support Level

Local / Regional Support in Middle East and Africa
24/7 Online Support
Chat
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

Filter:

Clear filter
product-image

Hotelogix Property Management System

verifiedVendor verified
Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

Hotelogix Multi Property Manager

verifiedVendor verified
Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

OPERA Cloud Property Management (PMS)

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

OPERA 5 Property Management (PMS)

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
product-image

Rate Insight

verifiedVendor verified
Vendor: LighthouseCategory: Business intelligenceSubcategory: Rate Shopping Tools

Technical specifications

Specifications
Configurations

Get set up in 5 minutes - share reports from your PMS and Rate Shopper and you're good to go!

Scalability

Fee structure

Annual Flat Fee

Buyers

FAQs