
My Spa
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MY SPA (Wellnessplanner) by based on IT GmbH is an advanced, cloud-native management platform designed to digitize and optimize wellness operations. Its main function is to automate the complex scheduling of treatments, resources, and staff through a 24/7 online booking engine. A key unique selling point is its intelligent resource optimization, which prevents double-bookings while maximizing therapist utilization. Additionally, it offers a seamless "Guest Journey" where visitors can book and manage appointments from any device without app downloads.
This solution is ideal for luxury wellness resorts, independent spa hotels, and multi-property hotel chains seeking to enhance guest autonomy and operational efficiency.
To deliver maximum value, MY SPA features deep, real-time integration with leading PMS platforms, including Oracle OPERA Cloud, Mews, and apaleo. This enables critical functionalities like "charge to room," automatic guest profile synchronization, and centralized financial reporting, ensuring a frictionless experience for both staff and guests.
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OPERA Cloud Property Management (PMS)
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Our onboarding process is a precise, consultative journey designed for rapid deployment without operational disruption. We begin with a comprehensive configuration phase where we map your specific spa resources, staff competencies, and treatment menus into our cloud environment. Following this, we establish secure API connections with your existing PMS for seamless data synchronization. The process concludes with tailored training sessions for your wellness and front-desk teams, ensuring a confident launch of your new digital guest journey.
MY SPA is engineered for true global scalability, utilizing a cloud-native architecture that supports both independent boutique hotels and expansive multi-property chains. Our "Unlimited License" model ensures that your growth is never restricted by the number of workstations, treatment rooms, or staff members. Whether you are managing a single resort or a worldwide portfolio, our system effortlessly handles different time zones, currencies, and languages, providing centralized control as your wellness operations expand internationally.
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