VendorFrontline Performance Group
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Frontline Performance Group

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Florida, Florida
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About company

Type: Private
Founded

1984

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Brands

1

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Products

1

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Company size

51-200

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Last Updated

18 Mar 2026

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Frontline Performance Group (FPG) helps hospitality businesses turn everyday guest interactions into measurable revenue growth through two core solutions: Front Desk and CheckMax, both powered by FPG's proprietary performance platform, IN-Gauge.


FPG's Front Desk solution combines technology and structured training to help hotel teams identify and capture upsell opportunities during the check-in moment. IN-Gauge transforms raw sales data into actionable insights, giving frontline employees a simple dashboard with real-time performance metrics, KPIs, and coaching opportunities. Managers can set goals, launch incentive programs, and track results in one centralized system-creating transparency, accountability, and a culture of continuous improvement while boosting RevPAR and guest satisfaction.


CheckMax extends this performance model to restaurants and F&B outlets. Designed to increase revenue per guest, CheckMax equips servers with AI-powered insights, digital training, and structured selling techniques that improve service while raising check averages. By turning consistent recommendations into daily practice, teams can increase check values by 5-15%, strengthening profitability without compromising the guest experience.


Together, Front Desk and CheckMax-powered by IN-Gauge-align technology, training, and performance data to drive smarter selling, stronger teams, and better financial results across hotels and restaurants.

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IN-Gauge

unverifiedUnverified
Category: Business intelligenceSubcategory: Customer experience diagnosticsIntegrations: 1Launch year: 1984

Sales coverage regions

Africa

EgyptAlgeriaKenyaMauritiusMoroccoSouth Africa

Asia

Hong KongPakistanSingaporeVietnamIndiaAzerbaijanChinaIndonesiaMalaysiaMaldivesJapanPhilippinesThailand

Pacific

AustraliaNew Zealand

Middle East

BahrainKuwaitJordanOmanQatarSaudi ArabiaUnited Arab Emirates

North America

CanadaUnited States of AmericaJamaica

Europe

AlbaniaAndorraAustriaBelgiumBulgariaCroatiaCyprusDenmarkFranceGermanyEstoniaGreeceHungaryItalyLuxembourgMonacoNetherlandsNorwayPortugalSpainTurkeyUnited Kingdom

South America

ChileBahamasCosta RicaAntigua and BarbudaPanamaMexicoArubaArgentinaBoliviaBrazilBarbados

Support categories

Customer experience diagnostics
Location
Headquarters: United States of America