ARELA AI

Embodying Technology for the Future of Hospitality

At ARELA, we believe technology should elevate the people who define great service. That is why we have created an intelligent CoPilot built to augment hospitality operations.

The ARELA CoPilot is designed to solve two simple, yet crucial challenges:

• Staff spending more time on administrative tasks rather than engaging with guests.
• Inconsistent service due to high staff turnover and unsupportive systems

In hospitality, new hires take weeks to train, while the staff turnover rate is high. Guest context may disappear between handovers, making service quality inconsistent. This is not a reflection of staff commitment, but of systems that fall short in transforming experience-driven knowledge into a shared asset.

So at ARELA, we asked ourselves:

What if the systems in place acted as quiet, intelligent coworkers, supporting staff in every day operations? Something that would think with them, learn from them, and help them deliver exceptional experiences, every time.

What We Do

The ARELA CoPilot is an intelligent AI assistant that sits at the heart of your operations by connecting systems, interpreting context, and executing tasks. From automating multi-step processes through simple prompts, to managing guest preferences and scheduling amenities. It interacts with your PMS so that your team can focus on what truly matters, interacting with your guests. 

ARELA works quietly in the background, reducing execution time and enhancing service quality so that your team can create unforgettable experiences.

Our Mission

To empower hospitality teams with intelligent technology that enhances decision-making, ensures consistency, and frees up time for what machines cannot replicate : authentic human connection.

What Makes Us Different

• The Arela CoPilot is designed with Hoteliers and co-created with their teams to solve workflow pain points.
• We augment. The Arela CoPilot is built to support, guide, and scale human performance.
• Privacy by design, because it is your data, your rules and it should always be secure.