Product Daylight PMS
Daylight PMS
Vendor verifiedShiji Enterprise Platform
Arup BanikCountry Head - Shiji India & Middle East
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By Shiji
Vendor verifiedOverview
Description
Shiji Daylight PMS is a premier, cloud-native hotel management solution designed to empower the next generation of hospitality. Built for the modern era, our platform provides a unified "Single Guest Profile" that centralizes data across entire portfolios, ensuring hyper-personalized service and operational consistency.
Ideally suited for global chains, regional groups, and independent luxury hotels, Daylight PMS scales effortlessly to meet the demands of any business model. Whether managing a single boutique property or a multinational enterprise, our system streamlines workflows through smart automation and intuitive multi-property management.
To ensure a future-proof technology stack, implementation is supported by an API-first infrastructure featuring over 1,200 endpoints. This allows for seamless integration with existing third-party systems or our own comprehensive ecosystem, including POS and payment gateways. With Daylight PMS, we provide the robust connectivity and data security required to thrive in a rapidly evolving digital landscape.
Details
Infrastructure detailsMulti-Property
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
With over 1200+ API end points and micro-service architecture, Shiji Daylight PMS is designed to connect with any new system, application or hardware. Each microservice interacts with other microservices within the platform using documented APIs – any new integration hotels need to add to the technology stack can be connected through one of the APIs. Shiji Daylight PMS can integrate to payment platforms, contactless check-in, QR payments in hotel F&B outlets, or the perfect housekeeping solution for the hotel group. Accessing cashiering APIs or reservation APIs is equally open. Build the technology stack the hotel needs, not the one the provider requires.
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hospitality management companies, Asset management companies
Screenshots, videos and other resources
- Shiji Celebrates Third Anniversary of Its Revolutionary Enterprise Platform and PMS
- Shiji expands connectivity with D-EDGE, bringing direct distribution into its next-gen cloud PMS solution.
- Fletcher Hotels partners with Shiji to enhance guest experience with cloud-based property management system
- Ruby Hotels Implements Shiji Enterprise Platform as PMS Across the Group to Streamline Operations and Enhance Guest Experience
- Shiji’s AWS Competency: Pioneering Data Security for Hotel Technology
- The Peninsula Hotels Signs Landmark Technology Deal with Shiji for Complete Enterprise Platform Solution
Product features
API connectivity and integrations
Integrates to third party channel management
Connect To Main GDSs
E-Reputation Monitoring
Integrated ID And Passport Scanner
Integrated Payment Terminal And Card Reader
Metasearch Connectivity
Integrates with booking engine
Open API support
Integrates with central reservation system
Integration to business intelligence
Integration to revenue management system
Integration to revenue rules engine
Integration to 3rd party rate shoppers
Back Office Management and Administration
Accounting Module
Case Management/Ticketing System
Centralized User And Role Management
Drag and Drop Template Editor
Housekeeping Mobile App
Housekeeping Module
Sales And Marketing module
Spa Management Module
Supports Data Import via Excel, CSV
Task Management
Task Manager (Assign by Individual, Department or Custom Group)
Unlimited Users
Import existing PMS guest data to new PMS upon installation
View dashboards based on user role
Send internal staff notifications via mobile app
Customer Data Management
API Connection to CRM to Enhance CRM Guest Profile
CRM Integration
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
In-Stay Guest Surveys
Reservations and front desk operations
Advanced Invoicing and Billing
Alerts And Notifications
Automated Reminders
Automated Room Assignments
Centralized Messaging
Digital Registration
Discount Codes (Promocodes)
Group check-in functionality
Guest App Or Web Portal Module
Integrated Payment Gateway
Mobile Optimized/Responsive
Reservation management
Rules Based Room Assignments
Self Service Check-In
Self Service Check-Out
Tablet/ Kiosk Check-in
Functionality to copy and paste within browser
User interface supports Mouse and Keyboard Function Key
Add reservation notes
Automatically create folios based on rate type
Allow Multiple Travel Agents attached to one reservation
Allow multiple commission rates per Travel Agent
Blacklist
Book multiple packages on a single stay reservation
Manually post charges and credits
Prevent overbooking
Allows for overbooking
Schedule room change throughout stay
Support hourly/day use room rentals
Track downgrades
Track market segment
Track reservation requests
Track upgrades
Trigger new rate if room move occurs
Automatically assign rooms
Charge card at checkout
Apply with multiple payment methods
Create a guest waiting list
Digital registration cards
Email folio
Guest preference management within reservations
Manually assign rooms
Option for multiple folios
Print folio
Printed registration cards
Provides reservation record, history and trail
Quote functionality for reservations
Real-time selling of rooms inventory with add-ons or enhancements
Route folios
Split rate between multiple guests in one room
Supports add-ons
Supports rate code changes throughout the stay
Supports scheduled charges
Room And Rates Management
Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Group Reservations Management
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Add manual rates
Create confidential rates
Create corporate rates
Create group rates
Create package allowances
Create promotional codes
Create travel agent rates
Set rates based on dates and day of week
Availability of package reconciliation
Rate code order
Group Block Management
Tracking room block activity
24/7 Real-time data
Guest data to use for welcoming and marketing communications
Room blocks reporting dashboard
Shoulder night tracking as part of room blocks
Assign ROH room type
Block a full floor for a group
Block rooms for groups
Create contract rates for groups
Create temporary rates for groups
Fully automate group resume including guestrooms and F&B
Post banquet event order directly
Upload and/or automatically import a rooming list
Batch post charges and credits
Block convention space
Block meeting space
Built-in Sales and Catering Module
Email group invoice
Feature for group block release by date
Group billing account
Group block release length of time
Group routing by date or day including amount limits
Guest & conference room reservations on a single platform
Identify corporate block
Manual post charges and credits
Mark a group block tentative/definite
Print group invoice
Release block to general availability
Release block to group availability
Rolling group block release
PMS Finance and accounting
Batch post
Email an invoice
Make adjustments to guest charges in either A/R or Front Desk Folio
Print an invoice
Process travel agent commissions
Provide centralized billing
Provide Pro forma consolidated invoice which reads current charge routing rules
Setup group routing charges
Setup transient routing charges
Split charges between multiple guests
Support comp accounting
Take pre-payment via guest portal
Accounts receivable feature
Built-in payment processing option
Financial export option
Includes accrual accounting module
Includes cash accounting module
Inclusion of ancillary revenue on folio
Option for 3rd party payments
Supports international tax rates
Supports multiple currencies
Supports multiple payment methods
Integration to 3rd party credit card processors in multiple currencies
Enterprise functionality
Manage data at a centralized, enterprise level
Share company and travel agent profiles
View multi-property availability
Multi-property or enterprise configuration available
Vendor provides enterprise-level logins to view all properties
Vendor provides property-level access and permissions for enterprise accounts
Customer data and guest profiles
Add and store guest notes
Collect and store contact preferences
Configure required fields
Provide tracing for profile management
See guest profile on booking screen
Store guest contact information
Store guest preferences
Store guest's preferred payment
Store loyalty member details
Store special requests
Upload guest ID
View guest stay history across multiple profiles
View guest stay history in guest profile
View total guest value
Guest pop-up note functionality available
API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
Custom Loyalty Program Module
GDPR Compliant
Guest Management Dashboard
Digital Registration
Centralized guest data across all systems (PMS, point of sale, dining, and activities)
AI-driven duplicate profile management
Guest communication
Add attachments to guest communication emails
CC others on an email confirmation
Customize guest communication templates to align with property branding
Email folio
Send cancellation emails
Send comment card via email
Send confirmation emails
Send guest marketing emails
Send on-property emails
Send pre-arrival emails
Text guests post-stay
Text guests pre-stay
Text guests while in-house
Send confirmation emails
Send on-property emails
PMS Security And Compliance
Supports multi-factor authentication (MFA)
Supports single sign-on
Vendor is able to provide security documentation upon request
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Audit logs included
Customizable permissions based on user roles
Data export option
PCI-DDS Compliant Payments
Secure guest data storage
Vendor includes vulnerability assessment
Vendor provides data encryption
Vendor provides privacy policy compliance support
Availability calendar
Access to digital tape chart
Minimum length of stay requirements
Provides group availability
Provides in-house status
Provides occupancy statistics
Rate availability calendar
View availability by room type
View availability by unit
View connecting room availability and potential
Drag And Drop Reservations In Calendar View
PMS Sales and Catering Module
Produce banquet events order
Recognize postings that have been made to the group master
Accept digital deposit payments
Events calendar feature
Events room blocking feature
Send contracts for digital signature
System performance and hosting
Private cloud-based hosting
Host in a SaaS cloud environment
Create and configure notification settings
Bandwidth monitoring
Built-in performance analytics
Real-time synchronization
Supports over 500 properties
System up-time monitoring
Vendor provides automatic data backup
Vendor provides data migration support
Vendor provides SLA (Service Level Agreement)
Vendor provides uptime SLA
Vendor provides vulnerability assessment
PMS reporting and analytics
Alerts and Notifications
Customizable notifications and alerts
Ancillary revenue tracking
Multi-property dashboard
Export results in Excel or CSV
Activities reports
Events reports
Forecast reports
Group reports
Guest birthday, anniversary and/or special occasion reports
Guest communications reports
Guest demographic reports
Housekeeping reports
Marketing reports
Night audit reports
Pickup Analysis
Occupancy reports
Provide cancellation reports
Accounts receivable reports
Reservations reports (arrival, departure, in-house)
Revenue reports available
Revenue forecasting and budgeting
Schedule reports to be emailed
User-friendly reports generation
Vendor provides AI analytics
Integrated booking engine
Third party online booking engine integrated into PMS
3rd party add-ons integration available
Integration to 3rd party yield management and/or RMS
Integrations to guest loyalty systems
Linked reservations option
Mobile check-in feature
Online payment option
Post-stay email option
Pre-arrival email option
Real-time availability
Recognizes rate eligibility for loyalty members
Reservation confirmation email
Reservation modification feature
Reservation search function
Secure payment processing
SSL certificates included
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
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Vendor verifiedTechnical specifications
Specifications
Shiji Daylight PMS is a true cloud platform hosted in AWS and offering a global deployment model with multi-region high availability. The solution is offered as a Software as a Service (SaaS) model. The full range of functionality is provided using API calls which customers can choose to call directly from their own applications or by using the Shiji Daylight PMS User Interface (UI).
Shiji Daylight PMS uses a consistent user interface, making it comfortable for users to interact with the product. Specific focus has been placed on reducing cognitive load by ensuring information is intuitively and easily available on-screen as users navigate the platform. It offers a dashboard landing page for all key business areas. Dashboards across the platform provide visualizations to simplify complex data presentation. Users can better engage with their customers through these dashboards, embedded within various modules and presenting business-contextual data driven by dates and refined via elastic search or advanced filtering options.
The following features are available with the addition of ReviewPro:
- Post-stay email option
- Pre-arrival email option
- E-Reputation monitoring
- Send comment card via email
- Text guests post-stay
- Text guests pre-stay
- Text guests while in-house
The following features are available with the addition of Shiji Analytics:
- Multi-property dashboard
- Vendor provides AI analytics
Our team is actively working on our Next Generation Experience (NGX), with the first phase being the IBE, expected for release in Q1 2025.
Configurations
Because Shiji Daylight PMS was built for global hotel companies, a hotel only needs to configure the portfolio once from the global, regional, or brand perspective. All updates to the central configuration are consumed across your estate, based on the standards you set. Adding a new hotel is just a couple of clicks.
Scalability
Manage your estate with ease. Even when adding more brands, hotels, outlets, and services, the system works just as fast. Every set-up can be inherited from every property.
Hotels added to the enterprise level may inherit the globally defined entities, empowering central management functions and control of brand and marketing strategies, and immediately implementing global changes in line with market expectations.
Leveraging today’s contemporary technology and cloud deployment model, Shiji Daylight PMS provides discreet business microservices to support lines of business logic and autonomy in design and development, with an auto-scaling infrastructure to meet demand.
Fee structure
Annual Flat Fee
Buyers
FAQs
FAQs
What sets Daylight PMS apart for hotel groups and chains compared to other PMS systems?
How does Daylight PMS prioritize guest personalization and satisfaction?
Can Daylight PMS adapt to the evolving digital landscape of the hospitality industry?
How does Daylight PMS support hoteliers in managing their properties efficiently?
What benefits can hoteliers expect from implementing Daylight PMS in their properties?
How does Daylight PMS cater to the needs of independent hotels?