Product ReviewPro Reputation
ReviewPro Reputation
Vendor verifiedYour reputation matters,take charge
Arup BanikCountry Head - Shiji India & Middle East
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By Shiji
Vendor verifiedOverview
Description
ReviewPro is the world leader in Guest Intelligence solutions, with more than 60,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels. These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
We have taken an open & flexible approach to data and integrations based on the needs of our hotel clients and partners. For the full list of our integration partners, please visit https://reviewpro.shijigroup.com/integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Hospitality management companies, Asset management companies
Screenshots, videos and other resources
Product features
General Reputation Management
Management and Optimization Reputation Management
Reputation Reporting and Analytics
Review Follow Up And Resolution
Review Monitoring And Management
Support Level
Integrations
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Specifications
Our platform brings together everything you need to monitor, understand, and respond to your guests at every stage of the journey, all in one place. The platform is fully integrated, so you can fit it into your already existing systems with minimum fuss
Configurations
Configure the platform to mirror the internal structures of your team. Set up automated reports so individual staff, specific workgroups, or entire departments receive the views, alerts, and reports relevant to their role
Scalability
Our powerful guest experience platform allows you to aggregate, view, and manage all your guest feedback and competitors’ data in one central dashboard, so you can make data-driven decisions at your property and drive revenue. It's easy to scale from one property to multiple properties within the group
Fee structure
Per Feature
Starting from:Buyers
FAQs
FAQs
What is ReviewPro?
What are the solutions within ReviewPro platform?
What is the Global Review Index ™?
How can I contact the sales team to have a demo?