Product re:spondelligent
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re:spondelligent

By re:spondelligent
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re:spondelligent

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Alex ZauggFounder & CEO
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Overview

Launch year

2017

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Compatible integrations

1

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Last Updated

1 Nov 2025

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Description

re:spondelligent is your essential, next-generation Review Intelligence Software suite, engineered to transform guest feedback into a strategic asset. Our core function is to enhance your online reputation and drive operational efficiency by leveraging AI-driven response automation and detailed analytics including competitor benchmarking.


Beyond analytics and responses, re:spondelligent enables customers to create guest surveys and review landing pages that integrate directly with social media and boost Google star ratings by 0.2 stars within 6 months.


This comprehensive, cloud-based platform is ideal for any hospitality business of all sizes, including independent hotels, medium-large chains, restaurant groups, and hotel restaurants.


Implementing our technology is seamless, as we are built for connectivity, offering robust integrations with existing reservation systems, business intelligence platforms, and email services to ensure a unified and powerful data flow.

Details

Infrastructure detailsCloud, Open API
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations

We integrate automatically with all review platforms, including OTAs, public review sources and delivery platforms.


Connect re:spondelligent to reservation systems, email, and social media to share guest data across teams. Our API also enables integration with Power BI, Google Data Studio, custom dashboards, and Excel.

IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Conference centers and event spaces, Restaurants, cafes and retail

Screenshots, videos and other resources

Product features

General Reputation Management

Automated Reminders
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Conditional Logic
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Customizable surveys
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Guest Satisfaction Surveys
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Responsive Surveys
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Management and Optimization Reputation Management

Mobile Optimized/Responsive
AI Powered
Multi-Property Management
AI Powered
Set Targets
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Reputation Reporting and Analytics

Competitor Benchmarking
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Corporate Reporting
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Department Level Reporting
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Reporting Dashboard
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Semantic Analytics
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Sentiment Analysis
AI Powered

Review Follow Up And Resolution

Case Management/Ticketing System
Workflow Management

Review Monitoring And Management

Analyze Data From All Reviews
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Booking.com Review Integration
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Customer Review Encouragement
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Email Alerts New and/or Negative Reviews
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Expedia Review Integration
AI Powered
Google Review Integration
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Guest feedback management
AI Powered
Review Response Functionality
AI Powered
Review Stream View Of All Review Portals
AI Powered
Tripadvisor Review Integration
AI Powered
AI-generated responses
AI Powered

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

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Vendor: Aleno AGCategory: Commercial and distributionSubcategory: Marketing Platform

Technical specifications

Specifications
Configurations

re:spondelligent offers robust user management and is designed for both back-office teams and front-line operations, ensuring review management is a priority across your entire organization.


The re:spondelligent onboarding process is fast, seamless, and fully guided. Our dedicated team manages the swift setup of your accounts and integrates our platform with your existing systems, such as reservation and business intelligence software. This rapid implementation ensures your team is quickly trained and leveraging the full suite of AI-powered review management tools to enhance your online reputation from day one.

Scalability

Our platform is engineered for exceptional scalability, making it the ideal Review Management Software for organizations ranging from single-location properties to vast multi-brand chains.


As a cloud-based solution developed in Switzerland and hosted in Europe, re:spondelligent complies with global data privacy standards including GDPR.


re:spondelligent allows your business to scale resources effortlessly, managing an unlimited volume of reviews and locations without performance compromise. This enables large hotel and restaurant groups to maintain consistent, high-quality reputation management globally.

Fee structure

Monthly Flat Fee
Starting from:
$39
Offers free trial
Pricing:

Starting price for one location: CHF 39 per month (~ AED 180)

Buyers

FAQs