Product Loyalty Guest App
Loyalty Guest App
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Neorcha Loyalty Guest App - Your guest companion
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By NEORCHA
Vendor verifiedOverview
Description
As a response to the rapidly growing demand for mobile, contactless self services in the hospitality industry, Neorcha introduced its new Loyalty guest App in June - powered by Amazon Web Services (AWS) -featuring a wide range of services from standard features to premium services including online check-in and check-out, QR code and mobile room keys, room controls as well as restaurant and spa bookings and integration capabilities with hotel loyalty schemes, Like dailypoint, GHA, etc..
Details
Infrastructure detailsCloud, Open API, Multi-Property, Add-on to a res system, API Hub
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
GHA DISCOVERY loyalty auto-enrolment to increase membership conversion and enhance guest data quality.
Booking engine integration Synxis, Amadeus travelclick, Staah, etc...
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies
Product features
Contactless Solutions General
Content Management System (CMS)
Integrated Payment Gateway
Interactive Content
Marketing Communications Opt-in
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Currency Support
Multi-Lingual
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Multi-Property Management
No Download Required
Pre-arrival Upselling And Upgrades
Web Based (Appless)
Web Design
Whitelabel Capability
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Guest Communication
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Digital Concierge
Analytics Dashboard
Mobile App
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Chatbot Provides Contextual Support Via Relevant Details
General GSO
Book a restaurant table
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Chat With Front Desk
Check-In Upselling
e-Reg/e-Folio
Guest App Or Web Portal Module
AI Powered
Guest Feedback Module (Comment Cards/Reviews)
Guest Messages and Notifications
Guest Requests
In-Room Dining Ordering
Keyless Entry
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Remote Check-in
Room control (lights, temperature, sound)
TV & Room Controls
QR Codes for logging in
Web Based (Appless)
Additional in-room amenities ordering
Laundry Collection
Facilities booking
Digital Concierge
Maintenance Requests
Order tracking
Chatbot functionality
FAQ Responses (Canned Responses)
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Multi-lingual in one screen
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Security And Compliance Contactless Solutions
Network Security
SOC2 Complaint
GDPR Compliant
California Privacy
ISO 27001 certification
Guest facing experience optimization
Pre-Arrival Emails
Branding And Customization GSO
Customizable Branded Interface
Content Creation
Content Library
Management and Optimization GSO
Performance Reporting
PMS Integration
Integrate to CRS
Check-in and Check-out
Access Management (Cloud Based)
Check-In Upselling
Check-Out Time Integration with PMS
Collect Deposits
Door Lock Integration
Flexible Hardware Options (iPad, PC, Tablet)
ID Verification
Keyless Entry
Pre-Registration Information Collection
Registration Card E-signature
Remote Checkin
Self Service Check-In
Self Service Check-Out
Supports OTA Reservations
Terms And Conditions Signing
Food and Beverage ordering
Contactless Ordering
Customizable Branded Interface
Dietary Information With Filters For Preferences And Allergens
Digital Menus
Menu Management
Multi-Menu Ordering
Price Management System
Advanced Ordering
Digital Staff Ordering
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated onboarding specialist
Integrations
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XnPOS
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dailypoint Loyalty
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Staff App
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Cendyn CRS
Vendor verifiedTechnical specifications
Specifications
Configurations
The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.
Scalability
Unlimited users, Unlimited properties
Fee structure
Per room per month with implementation fee
Starting from:$2
Per room per month with implementation fee
Starting from:$12500
Pricing:
Standard Pricing
- Setup Fee: $12,500 / hotel
- (Includes design, project management, and booking engine integration)
- Monthly Fee: $2.00 / room / month
Buyers
FAQs
FAQs
Is the Loyalty Guest App available for both iOS and Android?
Can your Loyalty App integrate with key cards?
Do you have a chat option between customers and staff?