Product Payment Middleware
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Payment Middleware

By Hippo
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Digital Payments

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Ved ThampiChief Product Officer
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Overview

Launch year

2025

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Compatible integrations

6

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Last Updated

17 Jul 2025

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Description

Hippo’s Payment Middleware is a powerful, PCI-compliant transaction layer that seamlessly connects your front-end guest experiences with back-end systems like POS, PMS, and payment gateways. Built on a scalable microservices architecture, it ensures every transaction—whether from a guest’s mobile, a kiosk, or a staff terminal—is processed securely, reliably, and in real time.


Whether it’s room charges, dining bills, digital tips, or spa payments, Hippo’s middleware acts as the central nervous system—routing payments, handling refunds, tokenizing sensitive data, and simplifying settlement.


Key Benefits:


  • One Integration, All Channels: Centralizes payments across F&B, check-in/out, tipping, and more
  • Plug & Play Ready: Works with major systems like Oracle Opera, Simphony, Foodics, and Stripe
  • Fully PCI-DSS Compliant: Secure tokenization, 3DS, and fraud protection built in
  • Modular & Scalable: Add or remove features based on your operational needs
  • Real-Time Visibility: Track, reconcile, and report transactions instantly from any touchpoint


Hippo’s middleware is invisible to the guest—but critical to the speed, safety, and intelligence of your hospitality payments.

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryFinance and payments
SubcategoryCashless payment solutions
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels

Screenshots, videos and other resources

Product features

Payment Methods

Adyen
American Express
Apple Pay
Google Pay
Mastercard
Online Payments
PCI-DDS Compliant Payments
Stripe
Visa
Network International
Magnati Payment Solutions
Freedom Pay

At Table Payments

Add Gratuities/Tips
PMS Posting
Refunds And Voids
Split Checks
Standard Tablet Software Compatibility
Customizable Branded Interface

Counter Payments

Incremental Authorizations
Phone Authorizations To Hold Funds
PMS Posting
Pre-Authorize A Guest Card For A Certain Amount (Bar Tabs)
Refunds And Voids
Supports High-Transaction Volumes
Customizable Branded Interface
Add Gratuities/Tips

Reception Payments

Auto Authorizations release
Pre-Authorizations
Sale Transactions
Tokenization of Card Data
Customizable Branded Interface

Payment processes

Payment compliance checking
Check credit card validity
Processing cancellations fees
Automatic Top Up Authorizations

Support Level

Local / Regional Support in Middle East and Africa
24/7 Online Support
Chat
E-Training / Online Training
Dedicated customer success manager

Integrations

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AI Powered

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Online payments

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Vendor: AdyenCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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Planet Payment Gateway

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Vendor: PlanetCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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Stripe for Hospitality

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Vendor: StripeCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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Hotel Payment Services

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Vendor: HotelspiderCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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FreedomPay

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Vendor: FreedomPayCategory: Finance and paymentsSubcategory: Ecommerce payment platforms
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Amazon Payment Services

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Vendor: Amazon Payment ServicesCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

Technical specifications

Specifications

Requires access to network.

Configurations

Require API credentials for the outlet's chosen payment gateway.

Scalability

The system is built for use with any payment gateway and for any payment flow. It can be deployed and integrated with any system as needed.

Fee structure

Revenue share model
Starting from:
$1
Pricing:

1% transaction fee on all transactions.

Buyers

FAQs

What is Hippo's Payment Middleware?

It’s a secure, scalable payment processing layer connecting seamlessly with your existing hospitality systems (like POS and PMS) to centralize all your transactions.

Which systems does Hippo integrate with?

Hippo integrates smoothly with popular hospitality systems like Oracle Simphony, Infrasys, Opera PMS, and various leading payment gateways.