Product Contactless Check-In
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Contactless Check-In

By Canary Technologies
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Canary Technologies

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Michael MarchandRegional Director Sales, EMEA
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Angie Lacia

Hotel distribution optimization expert

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Overview

Launch year

2024

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Compatible integrations

12

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Description

Canary Contactless Check-In lets guests seamlessly check-in on their own mobile device with no app downloads required. No more lines or administrative work with hotel self check-in. And it’s all built on top of Canary's industry-leading fraud protection & PCI Compliant infrastructure.


Elevate your guest experience with Canary's Mobile Check-In. With Canary, guests check in at their convenience using their own mobile device. No apps or hardware required.

It’s smooth for them, and seamless for you.


  • ELIMINATE FRONT-DESK LINES: Tired of long lines? Trust us, your guests and staff are too. With Canary Contactless Check-In, guests can skip the front desk wait, freeing up staff to focus on other tasks.
  • BOOST GUEST SATISFACTION: 73% of travelers prefer hotels with self-service tech. Canary Mobile Check-In empowers you to offer a self-service check-in experience that wows your guests and distinguishes you from the competition.
  • REDUCE FRAUD & CHARGEBACKS: Canary’s #1-rated fraud software is included in Mobile Check-In. Canary deters fraud, flags potentially fraudulent guests and helps you win more chargebacks - ultimately reducing chargebacks by up to 90%.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryHotel online check-In/check-out solutions
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hospitality management companies

Screenshots, videos and other resources

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ELIMINATE FRONT-DESK LINES
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BOOST GUEST SATISFACTION
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REDUCE FRAUD & CHARGEBACKS
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Collect ID, Signatures, & Credit Cards

    Product features

    Contactless Solutions General

    Security And Compliance Contactless Solutions

    Check-in and Check-out

    Access Management (Cloud Based)
    Check-In Upselling
    Check-Out Time Integration with PMS
    Document And Passport Scanning
    Door Lock Integration
    Easy Room Selection
    Guest Management Dashboard
    Hotel Website Check-in Portal
    ID Verification
    Pre-Registration Information Collection
    Real Time Notification With Housekeeping Staff
    Registration Card E-signature
    Remote Checkin
    Self Service Check-In
    Self Service Check-Out
    Supports OTA Reservations
    Terms And Conditions Signing

    Support Level

    Office Hours Online Support
    Chat
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    Self service onboarding tool
    In-product help and walk throughs

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    Technical specifications

    Specifications
    Configurations

    Canary's streamlined onboarding makes to a superior guest experience. Following initial setup and integration with your existing systems, we provide comprehensive training to empower your team to leverage the platform's full potential. Dedicated support and customer success teams are available throughout your journey, guaranteeing your continued success. 

    Scalability

    Canary Technologies' Guest Management System offers exceptional scalability to accommodate the evolving needs of your hospitality business. Whether you operate a small independent hotel or a large chain, Canary's digital guest journey platform seamlessly adapts to scale with your business. With robust infrastructure and flexible features, our system ensures reliable performance and continued functionality as your business expands.

    Fee structure

    Per room per month with implementation fee
    Pricing:

    Canary provide customizable subscription plans tailored to your specific needs, including number of properties and guest rooms. Our transparent pricing structure ensures clarity and eliminates hidden costs, allowing you to choose the plan that best fits your budget and requirements.

    Buyers

    FAQs

    What is Contactless Check-In

    Canary Contactless Check-In lets guests seamlessly check-in on their own mobile device with no app downloads required. No more lines or administrative work with hotel self check-in.

    Why is a Contactless Check-In important for hoteliers?

    73% of travelers prefer hotels with self-service tech. Canary Mobile Check-In empowers you to offer a self-service check-in experience that wows your guests and distinguishes you from the competition.