Casa Layer

Casa Layer is the guest identity layer for hotels and hotel groups. Guest records today sit scattered across the PMS, booking engine, POS, spa, table-booking and OTA systems. Every system holds a fragment. None holds the guest.

Casa Layer connects those systems and resolves them into one Master Profile per guest. It sits under the stack the hotel already runs, so teams, CRMs, guest apps and AI agents can work from the same record without replacing the PMS or buying another operational suite.

Built for hotel groups and independents who want the guest relationship back: recognition at the desk, the bar and the spa from one profile, not five.