Product Samsotech Engage Contactless Check-ins
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Samsotech Engage Contactless Check-ins

By Samsotech International
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AI Powered

Samsotech Engage Contactless Check-ins

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Vishnu MohanSales Manager
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Overview

Launch year

2019

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Compatible integrations

6

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Last Updated

12 Dec 2025

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Description

Samsotech Contactless Check-ins revolutionize the guest registration process by providing a seamless way for guests to check-in without physical contact. This innovative solution eliminates the need for traditional desks check-in procedures, allowing guests to complete registration using their own mobile devices or designated kiosks. Ideal for various businesses within the hospitality industry, including independent hotels, chains, and travel management companies, Contactless Check-ins cater to establishments seeking to enhance guest experiences while prioritizing safety and hygiene. With its plug-and-play functionality, this solution requires minimal integrations, ensuring a hassle-free implementation process for our clients, thus enabling a swift and efficient transition to contactless check-in processes.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryHotel online check-In/check-out solutions
Integrations

Samsotech Engage Application SERVER

A Cloud Server to host the Engage Pre-Check-in application (Either from Samsotech or can be provided by hotel); Windows Server with Microsoft SQL Server for attaching Engage DB. • If Hotel would like to use an on-premise Server, instead of cloud server, please see the required spec details below: • Quad Core 2.5 GHz or higher processor, 16GB RAM or higher, Windows Server 2016 or above, at least 1TB of HDD space, IIS 10+ or higher, MS SQL 2016 or higher, SSL Certificate for https, Public IP to be provided by the hotel to publish the engage application on the internet. • This above specification is for reference purpose only. Actual specification may change based on the Hotel specific requirements & expected usage calculations. SAMSOTECH VICAS or SAMSOTECH eREG for Database Storage of eRegCards & Passport/ID Documents as above Microsoft SQL Server 2012 Standard or above. Dual Core or above, Windows Server 2012 & above 8GB RAM, 1TB HDD space or above. Oracle Opera PMS Interface Requirements • Kiosk Interface or OWS • [Oracle Hospitality OPERA Property Kiosk Interface for Samsotech easyKiosk by Samsotech International]. 5100-041 | OPP_KSK • The hotel must purchase the Oracle interfaces from their local Oracle Opera PMS dealer. Payment Integration E-Commerce Payment integration as per Payment channel used by the Hotel. Kiosk Integration (optional) • Integration with Samsotech easyKIOSK for POS Payment Terminal integration and Room Key Card System integration for collecting Room Key. • Supported Key Card Systems include Assay Abloy, Saflok, and Salto System. Easy interfaces are available with other key card systems

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies, Restaurants, cafes and retail

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications
Content Management System (CMS)
Integrated Payment Gateway
Interactive Content
Marketing Communications Opt-in
Mobile Access On Any Device
AI Powered
Mobile Optimized/Responsive
Multi-Lingual
Multi-Property Management
Guest Communication
Digital Concierge
Analytics Dashboard
Mobile App
Chatbot Provides Contextual Support Via Relevant Details
Overview of reviews

Payment Methods

Security And Compliance Contactless Solutions

Network Security
DTCM Certified (Government of Dubai)
ISO 27001 certification

Check-in and Check-out

Access Management (Cloud Based)
Check-In Upselling
AI Powered
Check-Out Time Integration with PMS
Document And Passport Scanning
AI Powered
Flexible Hardware Options (iPad, PC, Tablet)
Guest Management Dashboard
ID Verification
AI Powered
Pre-Registration Information Collection
Registration Card E-signature
Terms And Conditions Signing

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
AI Powered
E-Training / Online Training
Dedicated customer success manager
Dedicated onboarding specialist

Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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RMS Cloud

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Vendor: RMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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HotelTime PMS

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Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Wincloud Property management solution

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Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Client: Any Mobile / Tablet Devices (Android/iOS latest version), PC or Laptop (Windows 10 or above) Samsotech Engage Application SERVER: A Cloud Server to host the Engage Pre-Check-in application (Either from Samsotech or can be provided by hotel); Windows Server with Microsoft SQL Server for attaching Engage DB. If Hotel would like to use an on-premise Server, instead of cloud server, please see the required spec details below: Quad Core 2.5 GHz or higher processor, 16GB RAM or higher, Windows Server 2016 or above, at least 1TB of HDD space, IIS 10+ or higher, MS SQL 2016 or higher, SSL Certificate for https, Public IP to be provided by the hotel to publish the engage application on the internet. This above specification is for reference purposes only. The actual specification may change based on the Hotel specific requirements & anticipated usage analysis. Opera PMS Requirements: Samsotech Engage solution supports Opera v5.5 and above. Following Opera Part Number shall be purchased and activated from your local Oracle dealer and is not included in our offer. P/N: OPP_KSK | Oracle Hospitality OPERA Property Kiosk Interface for Samsotech easyKiosk by Samsotech International Payment Integration (Optional): E-Commerce Payment integration as per Payment system used by the Hotel.

Configurations

The onboarding process for Samsotech Contactless Check-ins is efficient and straightforward. Our dedicated team works closely with clients to understand their specific requirements and preferences. We then customize the solution to align with their branding and operational needs. With comprehensive training and support materials, implementation is swift and hassle-free. Our support team remains readily available to provide guidance and assistance throughout the entire onboarding journey, ensuring a smooth transition and maximizing the benefits of our innovative contactless check-in solution for our clients.

Scalability

Samsotech Contactless Check-ins offer unparalleled scalability to meet the evolving needs of hotels and businesses, regardless of size or complexity. Whether it's a small boutique hotel or a large chain, our solution scales effortlessly to accommodate increasing guest volumes. With its adaptable features and flexible architecture, Contactless Check-ins seamlessly integrate with existing systems and workflows, ensuring a smooth and efficient operation. Clients can easily expand their contactless check-in capabilities or add new features as needed, ensuring a future-proof solution that grows with their business requirements.

Fee structure

Annual Flat Fee
Pricing:

The pricing model for Samsotech Contactless Check-ins is flexible and tailored to suit the unique needs of each organization. We collaborate closely with clients to develop a pricing package that aligns with their budget and objectives, considering factors such as the number of check-in points, desired features, and customization requirements. Whether it's a subscription-based model or a one-time licensing fee, our pricing structure ensures affordability and value, allowing organizations to implement our innovative contactless check-in solution while optimizing cost-effectiveness.

Buyers

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