Product Samsotech VICAS
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Samsotech VICAS

By Samsotech International
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Samsotech VICAS

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Vishnu MohanSales Manager
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Overview

Launch year

2007

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Compatible integrations

11

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Last Updated

13 Dec 2025

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Description

VICAS is a Visitor Identification Capturing and Archiving System supplied along with passport/ ID reader. It is a comprehensive solution designed for hotels to efficiently manage guest check-ins, identity verification, guest documentation and sends the guests data in the required format as per the local authority regulations in 80+ countries. The system streamlines and automates the entire guest registration process, reducing manual work and minimizing the risk of errors. With VICAS, hotels can securely capture and verify guest identification documents, store the necessary information, and ensure full compliance with regulatory, security, and local authority requirements. The platform centralizes document management, enabling staff to retrieve records quickly and maintain accurate audit trails.

By digitalizing these processes, VICAS enhances operational efficiency, improves data accuracy, and contributes to a smoother, faster, and more professional check-in experience for guests.

Details

Infrastructure detailsStand-alone, Cloud, Multi-Property
Support languagesENAR
CategoryHospitality operations
SubcategoryE-registration and identity verification
Integrations

Samsotech has integration with all leading PMS, including Opera, Opera Cloud, Hotel Key, PEP, IDS, etc.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hospitality management companies

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications
Automatic Translations
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Analytics Dashboard
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Security And Compliance Contactless Solutions

Network Security
PCI Compliance Audit
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GDPR Compliant
DTCM Certified (Government of Dubai)
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ISO 27001 certification
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PII Compliance

Activities and ancillary booking

Check-in and Check-out

Check-Out Time Integration with PMS
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Document And Passport Scanning
ID Verification
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Connection with government systems for guest registration details
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Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
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Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist

Integrations

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Hotelogix Property Management System

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Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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WINHMS PMS

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Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Infor HMS (Hospitality Management Solution)

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Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Daylight PMS

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Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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RMS Cloud

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Vendor: RMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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HotelTime PMS

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Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Wincloud Property management solution

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Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Apaleo Open PMS

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Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

VICAS SERVER: Windows Server 2016 R2 or above, MS SQL 2016 or Above, Microsoft Dot Net Framework 4.5 or above, Microsoft Edge/Chrome or above, at least 100GB of HDD space with C and D drive disc Partitions. Annual Oracle OHIP Interface Charges (VICAS): This interface enables write back of guest profile information from VICAS systems to Opera Cloud. OHIP Interface available with Opera PMS (v22.x onwards). The hotel shall contact the local Oracle support to activate the OHIP Interface and share the credentials with Samsotech during installation. Please refer to the sales quotation for more details. 

Configurations

The onboarding process for Samsotech VICAS is streamlined and efficient either onsite or remote. With comprehensive training and support materials, implementation is swift and hassle-free. Our support team remains readily available to provide guidance and assistance throughout the entire onboarding journey, ensuring a smooth transition and maximizing the benefits.

Scalability

Samsotech VICAS offers unparalleled scalability to accommodate the evolving needs of businesses, regardless of size or complexity. Whether it's a small boutique hotel or a large corporate office, our system scales effortlessly to meet growing demands. With its flexible architecture and customizable features, VICAS adapts seamlessly to changes in visitor volume, organizational requirements, and technological advancements. Clients can easily expand usage, add new features, or integrate with existing systems as needed, ensuring a future-proof solution that evolves with their business needs.

Fee structure

Package Based
Offers free trial
Pricing:

The pricing model for Samsotech VICAS is transparent and flexible, tailored to meet the unique needs of each organization. Our pricing structure considers factors such as the number of passport readers at the front desk. We collaborate closely with each client to develop a pricing package that aligns with their budget and objectives, ensuring affordability and value. With options for both subscription-based and one-time licensing fees, our pricing model provides organizations with the flexibility to leverage our innovative check in solution while optimizing cost-effectiveness.

Buyers

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