Overview

Launch year

2007

Compatible integrations

6

Last Updated

12 Dec 2025

Description

Samsotech Engage is a modern, multi-platform contactless check-in solution that transforms how hotels connect and interact with guests. Guests can use their own personal devices like smartphones or tablets and can complete the Pre-Check-in formalities. The system can also be easily integrated with E-Commerce payment platforms as well as with KIOSKs for ensuring automated verification of the guests as well as for collecting the Room Keys. Samsotech Engage system also helps hotels to comply with the local regulatory requirements by easy integration available with VICAS Hospitality Systems.

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryHotel online check-In/check-out solutions

Integrations

Opera PMS Requirements: Opera v5.5, Opera cloud v21.x and above. Part no. OPP_KSK Oracle Hospitality OPERA Property Kiosk Interface for Samsotech Engage by Samsotech International or OWS shall be purchased and activated from your local Oracle dealer. OHIP interface available for Opera cloud version V22.3 & above.

Optional E-commerce payment integration.

E-mail integration.

Optional Samsotech easyKIOSK integration for room key collection.

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Airport hotels, Vacation rental and short stay rental management companies, Hospitality management companies, Restaurants, cafes and retail

Screenshots, videos and other resources

Contactless Mobile Check-in

Product features

Contactless Solutions General

Alerts and Notifications

Content Management System (CMS)

Custom Questions

Customise With Brand Identity (Font, Logo, Colors and Images)

Interactive Content

Marketing Communications Opt-in

Mobile Access On Any Device

Mobile Optimized/Responsive

Multi-Lingual

Multi-Property Management

Pre-arrival Upselling And Upgrades

Guest Communication

Analytics Dashboard

Chatbot Provides Contextual Support Via Relevant Details

Overview of reviews

Eliminates the need for paper-based registration cards

Payment Methods

Network International

Freedom Pay

Security And Compliance Contactless Solutions

Network Security

PCI Compliance Audit

GDPR Compliant

DTCM Certified (Government of Dubai)

ISO 27001 certification

Check-in and Check-out

Access Management (Cloud Based)

Check-In Upselling

Check-Out Time Integration with PMS

Document And Passport Scanning

Door Lock Integration

Flexible Hardware Options (iPad, PC, Tablet)

Guest Management Dashboard

Hotel Website Check-in Portal

ID Verification

Pre-Registration Information Collection

Remote Checkin

Self Service Check-In

Self Service Check-Out

Terms And Conditions Signing

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Self service onboarding tool

In-product help and walk throughs

Integrations

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OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

RMS Cloud

Vendor verified

Vendor: RMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Wincloud Property management solution

Vendor verified

Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

• Cloud server (Samsotech or Hotel to provide)

• Opera PMS Requirements: Opera v5.5, Opera cloud v21.x and above. Part no. OPP_KSK Oracle Hospitality OPERA Property Kiosk Interface for Samsotech Engage by Samsotech International or OWS shall be purchased and activated from your local Oracle dealer. OHIP interface available for Opera cloud version V22.3 & above.

• Add local server at the hotel (in case On-premises PMS): Quad Core 2.5 GHz or higher processor, 12GB RAM or higher, Windows Server 2016 R2 or above, at least 1TB of HDD space, IIS 7.0 or higher, Microsoft SQL Server 2016 or higher, Ethernet/LAN. Engage server hardware must be provided by the hotel (physical/virtual).

• Optional E-commerce payment integration.

• E-mail integration.

• Optional Samsotech easyKIOSK integration for room key collection

Configurations

The onboarding process for Samsotech Mobile Check-Ins is efficient and seamless. Our dedicated team collaborates closely with clients to understand their specific requirements and preferences. We then customize the solution to align with their branding and operational needs. With comprehensive training and support materials, implementation is swift and hassle-free. Our support team remains readily available to provide guidance and assistance throughout the entire onboarding journey, ensuring a smooth transition and maximizing the benefits of our innovative mobile check-in solution for our clients.

Scalability

Samsotech Mobile Check-Ins offer unmatched scalability to meet the evolving needs of hotels and businesses, regardless of size or complexity. Whether it's a small boutique hotel or a large chain, our solution scales effortlessly to accommodate increasing guest volumes. With its adaptable features and flexible architecture, Mobile Check-Ins seamlessly integrate with existing systems and workflows, ensuring a smooth and efficient operation. Clients can easily expand their mobile check-in capabilities or add new features as needed, ensuring a future-proof solution that grows with their business requirements.

Fee structure

Annual Flat Fee

Pricing:

The pricing model for Samsotech Mobile Check-Ins is flexible and tailored to meet the unique needs of each organization. Our pricing structure considers factors such as the number of users, desired features, and customization requirements. We collaborate closely with each client to develop a pricing package that aligns with their budget and objectives, ensuring affordability and value. With subscription-based and one-time licensing fees, our pricing model provides organizations with the flexibility to implement our innovative mobile check-in solution while optimizing cost-effectiveness.

Buyers

FAQs

How do guests receive their hotel digital key?

Is the system suitable for chain hotels?

How secure is the guest data?

Can the system be used for check-out?

What support is provided post-deployment?