Product Revinate Guest Feedback
Revinate Guest Feedback
Vendor verifiedRevinate
Travis CabreraRegional Director
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By Revinate
Vendor verifiedOverview
Description
Revinate Guest Feedback boosts your online ranking, improves your guest experience, and drives direct revenue with consolidated reputation management, guest satisfaction surveys, and best-in-class reporting.
Details
Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
https://www.revinate.com/partners/
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies, Asset management companies
Screenshots, videos and other resources
Product features
General Reputation Management
Automated Reminders
Conditional Logic
Customizable surveys
Guest Satisfaction Surveys
In-Stay Guest Surveys
Responsive Surveys
Segmented Surveys
SMS Text Messaging
Management and Optimization Reputation Management
Mobile Optimized/Responsive
Multi-Property Management
Reputation Reporting and Analytics
Competitor Benchmarking
Corporate Reporting
Department Level Reporting
Reporting Dashboard
Sentiment Analysis
Review Follow Up And Resolution
Case Management/Ticketing System
Ticketing System
Workflow Management
Review Monitoring And Management
Booking.com Review Integration
Customer Review Encouragement
Email Alerts New and/or Negative Reviews
Google Review Integration
Guest feedback management
Review Response Functionality
Social Media Monitoring
Tripadvisor Review Integration
Support Level
Office Hours Online Support
24/7 Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Webinars and courses
Integrations
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Infor HMS (Hospitality Management Solution)
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Specifications
Configurations
4 weeks
Scalability
Revinate Guest Feedback is highly scalable, catering to the evolving needs of businesses of all sizes. Whether you're a boutique hotel or a global hospitality chain, our platform adapts seamlessly to your growth trajectory. With flexible features and customizable solutions, you can easily expand your guest feedback management strategy without constraints. Our scalable architecture ensures optimal performance, regardless of the volume of feedback or the complexity of your operation, enabling you to maintain exceptional guest experiences as your business expands.
Fee structure
Package Based
Pricing:
Revinate Guest Feedback offers a flexible pricing model tailored to meet the unique needs of each client. Our pricing structure is transparent and based on factors such as the size of your property, the scope of features required, and the level of support desired. We provide competitive pricing options designed to accommodate businesses of all sizes and budgets, ensuring affordability without compromising on the quality or effectiveness of our solution. Contact our sales team to discuss pricing options and find the plan that best aligns with your requirements.
Buyers
FAQs
FAQs
Can you provide recommendations on how to respond to negative reviews?
Which reviews should my staff respond to?
How can I use sentiment analysis to identify improvements to our property?
What tools can my staff leverage to use Guest Feedback efficiently?
What should I consider when crafting my survey to generate high completion rates?