Product Nor1 eXpress Upgrade for Hotels
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Nor1 eXpress Upgrade for Hotels

By Oracle Hospitality
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AI Powered

Engage hotel guests with confirmed offers of last-minute premium inventory

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Isabel RoleffInbound Engagement Specialist | Global Business Units
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Overview

Launch year

2004

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Compatible integrations

15

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Last Updated

10 Dec 2025

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Description

Oracle’s Nor1 eXpress Upgrade presents confirmed room upsell offers to guests via email just before arrival, allowing your hotel to monetize inventory and avoid oversold conversations at check-in.eStandby is part of the full Nor1 upselling platform that also includes eStandby and CheckIn Merchandising. 

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryCommercial and distribution
SubcategoryUpselling Solutions
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hostels and budget accommodations

Screenshots, videos and other resources

Product features

Data Analytics and Reporting

Conversion Rate Reports
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GDPR Compliant
Real time reporting
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Export results in Excel or CSV

Integration, Connectivity And APIs Upselling

2 Way OXI Interface
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Backend OTA Connectivity
Free Of Charge 2 Way OXI Interface
Open API
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Upselling Capabilities /Options

Check-In Upselling
CRM Module
Dynamic Upgrade Pricing
AI Powered
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Omnichannel Communication (Email, Chat, SMS, Whatsapp)
Packages & deals
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Potential Upselling For Future Bookings
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Pre-Arrival Emails
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Property Level management
Real Time Live Availability
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Upsell Services And Offers
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Upselling automation

PMS Posting
Persona engine for improved conversion

Upselling customization

Customize With Brand Identity (Font, Logo, Colors & Images)
Branded emails
Image gallery

Languages supported for your guests

Arabic
Dutch
English
French
German
Hebrew
Italian
Japanese
Portuguese
Russian
Spanish
Turkish

Upselling settings and management

Deal/Offer Templates Library
Role-Based Access for Users
Chain Dashboard

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
AI Powered
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
In-product help and walk throughs
AI-powered Zendesk self-service chatbot
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Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Native

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IDeaS G3 RMS

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Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Infor HMS (Hospitality Management Solution)

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Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Cendyn Booking Engine

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Vendor: CendynCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

AI Native

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IDeaS G3 RMS

verifiedVendor verified
Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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TourismInSky

verifiedVendor verified
Vendor: InSky SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software
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Hotel Asset Reporting

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Vendor: FairmasCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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Revenue Planning & Analytics by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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FairPlanner by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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Salto Access control

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Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

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Nor1 eStandby Upgrade for Hotels

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Upselling Solutions
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SynXis® Booking Engine

partially_perifiedPartially verified
Vendor: Hospitality Solutions, powered by SynXis (Formerly Sabre Hospitality)Category: Commercial and distributionSubcategory: Booking Engine (IBE)
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Booking Engine

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Vendor: Net affinityCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Technical specifications

Specifications

Opera on-prem minimum requirement: Version 5.6 and above.

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Monetize AI capabilities with Nor1’s industry-leading AI solutions now embedded directly into OPERA Cloud. Present personalized offers that a guest is most likely to say yes to, including room upgrades, attributes, amenities, merchandise, and services. Engage your guests during pre-arrival on any digital marketing channel, using mobile check-in, or at the front desk, all while generating incremental revenue to boost RevPAR.

Fee structure

Performance Based
Pricing:

Zero upfront investment, no integration or onboarding fees, purely performance based platform.

Buyers

FAQs