Product Nor1 CheckIn Merchandising
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Nor1 CheckIn Merchandising

By Oracle Hospitality
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Inspire front-desk agents to elevate the guest experience at check-in

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Isabel RoleffInbound Engagement Specialist | Global Business Units
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Overview

Launch year

2015

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Compatible integrations

12

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Last Updated

10 Dec 2025

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Description

Oracle’s Nor1 CheckIn Merchandising creates compelling upsell offers for room and non-room inventory for every hotel guest, regardless of booking channel or availability of contact data. Agents can view dynamically priced offers in real time, allowing hotels to maximize revenue growth.eStandby is part of the full Nor1 upselling platform that also includes eStandby and eXpress Merchandising. 

Details

Infrastructure detailsStand-alone, Cloud, Open API, Multi-Property
Support languagesENAR
CategoryCommercial and distribution
SubcategoryUpselling Solutions
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hostels and budget accommodations

Screenshots, videos and other resources

Product features

Data Analytics and Reporting

Conversion Rate Reports
GDPR Compliant
Real time reporting
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Export results in Excel or CSV
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Integration, Connectivity And APIs Upselling

2 Way OXI Interface
Free Of Charge 2 Way OXI Interface
Fulfillment Task Automation (via Task Mgmt Integrations)

Upselling Capabilities /Options

Check-In Upselling
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Dynamic Upgrade Pricing
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In-Stay Upsells
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Multi-Lingual (Guest Facing)
On Property Upsells
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Packages & deals
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Property Level management
Real Time Live Availability
Upsell Content To Front Desk & Reservation Agents
Upsell Services And Offers
Attribute based selling
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Upselling automation

PMS Posting
Automatic Translations
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Persona engine for improved conversion
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Upselling customization

Image gallery

Languages supported for your guests

Arabic
Dutch
English
French
German
Hebrew
Italian
Japanese
Portuguese
Russian
Spanish
Traditional Chinese
Turkish

Upselling settings and management

Deal/Offer Templates Library
Role-Based Access for Users
Chain Dashboard

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
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E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
In-product help and walk throughs
AI-powered Zendesk self-service chatbot
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Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Infor HMS (Hospitality Management Solution)

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Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Native

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IDeaS G3 RMS

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Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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TourismInSky

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Vendor: InSky SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software
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Hotel Asset Reporting

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Vendor: FairmasCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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Revenue Planning & Analytics by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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FairPlanner by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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Salto Access control

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Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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ONEapp™

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Vendor: at-visions Informationstechnologie GmbHCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

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Nor1 eStandby Upgrade for Hotels

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Upselling Solutions

Technical specifications

Specifications

Opera on-prem minimum requirement: Version 5.6 and above.

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Monetize AI capabilities with Nor1’s industry-leading AI solutions now embedded directly into OPERA Cloud. Present personalized offers that a guest is most likely to say yes to, including room upgrades, attributes, amenities, merchandise, and services. Engage your guests during pre-arrival on any digital marketing channel, using mobile check-in, or at the front desk, all while generating incremental revenue to boost RevPAR.

Fee structure

Performance Based
Pricing:

No upfront investment, no integration or onboarding fees, purely performance based platform.

Buyers

FAQs