Product Nor1 eStandby Upgrade for Hotels
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Nor1 eStandby Upgrade for Hotels

By Oracle Hospitality
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AI Powered

Engage your guests at booking and during pre-arrival on your digital marketing channels

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Isabel RoleffInbound Engagement Specialist | Global Business Units
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Overview

Launch year

2002

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Compatible integrations

17

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Last Updated

10 Dec 2025

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Description

Oracle's Nor1 eStandby Upgrade presents confirmed or unconfirmed upsell offers to guests on your booking engine, and on any email sent during pre-arrival. eStandby is customizable and easy to implement, and gives your hotel the flexibility to respond to guest requests on our powerful portal, or to completely automate the process with an integration to OPERA PMS.eStandby is part of the full Nor1 upselling platform that also includes eXpress and CheckIn Merchandising. 


Details

Infrastructure detailsCloud, Multi-Property
Support languagesENAR
CategoryCommercial and distribution
SubcategoryUpselling Solutions
Integrations

eStandby is compatible with Opera on-prem as well as embedded in Opera Cloud. Integration can be through OXI for Opera on-prem and OHIP for Opera Cloud.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels

Screenshots, videos and other resources

Product features

Data Analytics and Reporting

Integration, Connectivity And APIs Upselling

Upselling Capabilities /Options

Check-In Upselling
AI Powered
CRM Module
AI Powered
Dynamic Upgrade Pricing
AI Powered
Future Stay Offers
AI Powered
In-Stay Upsells
AI Powered
Mobile Optimized/Responsive
AI Powered
Multi-Lingual (Guest Facing)
AI Powered
Omnichannel Communication (Email, Chat, SMS, Whatsapp)
AI Powered
On Property Upsells
AI Powered
Packages & deals
AI Powered
Potential Upselling For Future Bookings
AI Powered
Pre-Arrival Emails
AI Powered
Property Level management
AI Powered
Real Time Live Availability
AI Powered
Upsell Content To Front Desk & Reservation Agents
AI Powered
Upsell Services And Offers
AI Powered
Attribute based selling
AI Powered

Upselling automation

PMS Posting
AI Powered
Persona engine for improved conversion
AI Powered
Weekly availability (day of the week and time based)
AI Powered
Seasonal availability
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Upselling customization

Customize With Brand Identity (Font, Logo, Colors & Images)
AI Powered
Landing Page Builder
Branded emails
Image gallery

Languages supported for your guests

Arabic
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Dutch
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English
AI Powered
French
AI Powered
German
AI Powered
Hebrew
AI Powered
Italian
AI Powered
Japanese
AI Powered
Portuguese
AI Powered
Russian
AI Powered
Spanish
AI Powered
Turkish
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Upselling settings and management

Deal/Offer Templates Library
AI Powered
Role-Based Access for Users
Chain Dashboard
AI Powered

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
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Chat
AI Powered
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool
In-product help and walk throughs
AI-powered Zendesk self-service chatbot
AI Powered

Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

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Nor1 eXpress Upgrade for Hotels

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Upselling Solutions

AI Powered

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Nor1 CheckIn Merchandising

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Upselling Solutions
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OPERA 5 Property Management (PMS)

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Oracle Hospitality Integration Platform ( OHIP )

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

AI Native

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IDeaS G3 RMS

verifiedVendor verified
Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Cendyn Booking Engine

verifiedVendor verified
Vendor: CendynCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

AI Native

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IDeaS G3 RMS

verifiedVendor verified
Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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TourismInSky

verifiedVendor verified
Vendor: InSky SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software
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Hotel Asset Reporting

verifiedVendor verified
Vendor: FairmasCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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Revenue Planning & Analytics by Fairmas

verifiedVendor verified
Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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FairPlanner by Fairmas

verifiedVendor verified
Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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Salto Access control

verifiedVendor verified
Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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OPERA 5 Property Management (PMS)

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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SynXis® Booking Engine

partially_perifiedPartially verified
Vendor: Hospitality Solutions, powered by SynXis (Formerly Sabre Hospitality)Category: Commercial and distributionSubcategory: Booking Engine (IBE)
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Typsy

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Vendor: TypsyCategory: Hospitality operationsSubcategory: E-Learning and Compliance
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Hotel Distribution

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Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Commercial and distributionSubcategory: Channel Manager

Technical specifications

Specifications

Opera on-prem minimum requirement: Version 5.6 and above.

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Monetize AI capabilities with Nor1’s industry-leading AI solutions now embedded directly into OPERA Cloud. Present personalized offers that a guest is most likely to say yes to, including room upgrades, attributes, amenities, merchandise, and services. Engage your guests during pre-arrival on any digital marketing channel, using mobile check-in, or at the front desk, all while generating incremental revenue to boost RevPAR.

Fee structure

Performance Based
Starting from:
Pricing:

Zero upfront investment, no on-boarding fees, purely performance based solution.

Buyers

FAQs