Product Digital Guide by Navoo
Digital Guide by Navoo
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UnverifiedThe new world of voice assistance
Giorgio MagrinOwner
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By NAVOO
UnverifiedOverview
Description
NAVOO’s Digital Guide is a web-based guest information and engagement platform that delivers property details, services, menus, local recommendations and on-demand requests directly to guests’ smartphones via a browser — no app download required. It replaces printed materials, offers multilingual content, and allows guests to request services, discover nearby attractions and access useful property information anytime, enhancing guest satisfaction and operational efficiency. The Digital Guide is ideal for hotels, resorts, B&Bs, apartments and vacation rentals seeking to modernize communication and guest services. It is easily implemented via the NAVOO Control Panel, where properties create and manage content, and can optionally integrate with PMS and other systems to unlock additional automation and real-time features, though a PMS connection is not required to use core functionality.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties
Product features
Messaging And Collaboration
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Activities and ancillary booking
Guest facing experience optimization
Branding And Customization GSO
Management and Optimization GSO
Guest experience operations management
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The NAVOO Digital Guide onboarding process begins with a dedicated specialist who assesses your property’s services, facilities and guest communication goals, followed by setup of your branded digital content within the NAVOO Control Panel. We organize your menus, recommendations and services into an intuitive interface, provide training for your team on content management, and launch your guide with ongoing support to ensure guests receive a seamless, engaging digital experience from day one.
Scalability
The NAVOO Digital Guide is built to scale with your property portfolio, supporting independent hotels, boutique properties, large chains and multi-site resorts without compromising performance or ease of use. Its flexible web-based architecture allows you to expand content, services and language offerings as your operations grow, while centralized content management ensures consistent guest experiences across all locations, enabling efficient updates and streamlined communication that adapts to evolving guest needs.
Fee structure
Monthly Flat Fee
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FAQs
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