NAVOO

NAVOO delivers innovative voice-enabled guest experience technology for the hospitality industry, including hotels, resorts, B&Bs, vacation rentals and care facilities. As an Amazon-certified Solution Provider for Alexa Smart Properties, NAVOO offers a cloud-based suite that integrates voice assistant capabilities (Alexa and Echo devices) with a central control panel to enhance guest communication, services and internal operations. The platform combines Alexa Smart Properties with NAVOO’s Digital Guide — a mobile-accessible information hub — enabling guests to access property details, request services, explore local information, and enjoy entertainment via voice or smartphone. NAVOO’s software empowers departments across customer service, front desk operations, housekeeping, IT and marketing to automate guest interaction, streamline requests, and increase operational efficiency and upselling opportunities. Flexible configuration and real-time analytics support teams in optimizing service delivery and elevating guest satisfaction while maintaining privacy and ease of use.