Alexa Smart Properties by Navoo

NAVOO’s Alexa Smart Properties brings Amazon’s Alexa voice assistant to hospitality environments as an intuitive, guest-facing virtual concierge, enabling guests to access property information, services, local tips, entertainment and service requests using simple voice commands. Unlike a home Alexa, it is managed centrally by the property and does not link to personal accounts, ensuring guest privacy while enhancing engagement. This solution is ideal for hotels, resorts, B&Bs, vacation rentals and senior living facilities seeking to elevate guest experience and streamline staff workflows with innovative voice technology. NAVOO’s implementation relies on supported Amazon Echo devices and an existing Wi-Fi network, and can optionally integrate with property management systems (PMS) to automate personalized messaging, language settings, housekeeping updates and service requests, further enhancing operational efficiency. NAVOO provides a web-based Control Panel to configure content and manage Alexa features across all rooms and properties.