Logicsware Call Server

LogicsWare Call Server is a powerful solution for voice call management, integration, billing, and control, designed for businesses seeking a comprehensive telemanagement platform. Its core function is the real-time collection of call detail records (CDR) from various sources, including multiple PBXs and sites, providing a single point of control and visibility.

This product is ideal for hospitality, enterprise, and contact center businesses that need to optimize their communication infrastructure. A key selling point is its rich, analytical, and graphical reporting capabilities, which enable users to gain insights into call activity, manage costs, and detect potential misuse.

The system is engineered for seamless integration with external applications, including Active Directory, HR, and financial software, ensuring smooth data synchronization and operational efficiency. It supports multi-database engine interfaces and multi-site data collection via various protocols, providing flexibility for diverse IT environments.